DTI

www.dtiglobal.com
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DTI Reviews

Updated February 27, 2015
Updated February 27, 2015
23 Reviews
1.0
23 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John Davenport, Jr.
23 Ratings

Review Highlights

Pros
  • Great people employed at the law firm I worked at as well as the people employed at DTI below the management level (in 4 reviews)

  • They seem to genuinely care about the employees and offer a very friendly work environment (in 3 reviews)


Cons
  • Upper management requires you to work long hours and be on call 24/7 (in 7 reviews)

  • Management shows favoritism with other departments and paid little to no attention to our group (in 4 reviews)

More Highlights

23 Employee Reviews Back to all Reviews

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  1.  

    WORST PLACE TO WORK AT EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Project Manager in Atlanta, GA
    Former Employee - Associate Project Manager in Atlanta, GA

    I worked at DTI full-time (less than a year)

    Pros

    Cannot think of a single pro to mention whatsoever

    Cons

    Leadership was poor and lacking, benefits were crappy, office culture is HORRIBLE!

    Advice to ManagementAdvice

    FIRE EVERYONE and hire an Organizational Psychologist to improve the place!

    Doesn't Recommend
    Disapproves of CEO
  2. 2 people found this helpful  

    Inattentive, dismissive management; unpaid "promotions" and raises that "just need more time for approval".

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Louisville, KY
    Current Employee - Anonymous Employee in Louisville, KY

    I have been working at DTI full-time

    Pros

    - Decent starting pay for entry level positions.
    - Simple, low stress job duties.

    Cons

    - Management is dismissive and communicates poorly. There is an extremely disrespectful attitude towards bottom level employees. In response to various complaints, we were told, "If you don't like it, you are free to leave."
    - Poor environment/working conditions. No immediate water or bathroom access (have to take elevators up to other floors), several months without heat in the winter, and scheduled maintenance work/construction during working hours. Old malfunctioning equipment is often not repaired or replaced, even in some cases where it is essential to the services provided.
    - Employee turnover is steep. At least two new hires within the last six months left within two weeks of starting. A third left within three days. Despite this, management is slow to make new hires, resulting in an understaffed team. Remaining employees are expected to make up the difference. We have not had a full team at any point in the last 18 months.
    - Various employees given "promotions" where job duties were expanded considerably, but pay remained unchanged. One employee was promoted to manager for over a year, then demoted when a new manager was hired, and was never given any pay increase, despite an official change in position and title. Another employee was given a raise and promotion, but told the raise would need time in order to process through to payroll. It took over 6 months.
    - Details of the positions, including scheduling and specific job duties, fluctuated frequently. Management does not consult with employees before changing their hours or seek volunteers for new tasks. Frequently overtime is assigned with little to no notice, and is considered mandatory.
    - Micromanagement interferes with actually getting work done.
    - Extremely low morale. People have burst into tears on the job. Literally.

    Advice to ManagementAdvice

    Be clear with employees about what the job entails. Do not promise raises or promotions if they are not actually, definitely going to happen. Listen to employees and address their issues, even if they cannot be fixed, instead of dismissing or ignoring them. Do not paint the job as being more glamorous than it really is to new employees - it sets up false expectations and contributes to the turnover rate.

    Doesn't Recommend
    Negative Outlook
  3. 1 person found this helpful  

    Not Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Specialist in Washington, DC
    Current Employee - Service Specialist in Washington, DC

    I have been working at DTI

    Pros

    Great Co-workers that work great together

    Cons

    Management cannot lead a team, not concerned about employee opinions.

    Advice to ManagementAdvice

    Better Leadership

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    DTI Response

    Feb 9, 2015Talent Acquisition Manager

    Thank you for your feedback. Identifying employee concerns and opinions are very important to DTI whether we earn 5 stars or 1 from our staff. Since you are a current employee, I urge you to talk to ... More

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 3 people found this helpful  

    Avoid the FM Division

    Former Employee - Sales in Boston, MA
    Former Employee - Sales in Boston, MA

    I worked at DTI full-time (more than a year)

    Pros

    can't say anything good at all.

    Cons

    I saw people who qualified for bonuses get their job classifications changed so the company could justify paying a smaller bonus that they earned. I saw a site manager get terminated without cause and the company contested his unemployment claim. Saw people making $14/hour get offered $.07/hour raises. Awful place to work.

    Advice to ManagementAdvice

    Continue making money off the backs of your employees. It is evident you have no conscience.

    Doesn't Recommend
    Disapproves of CEO
  6. 3 people found this helpful  

    Confusing

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DTI

    Pros

    There is so much confusion across the organization, if you keep your head down and fly under the radar you will have a long career

    Based on the current organizational structure the is a huge amount of improvements that could be accomplished

    Cons

    Upper management's overall treatment and respect for employees
    Overall pay structure compared to the industry
    Continued acquisition of companies with poor integration leaves the company with a large volume of individual contributors with no incentive to standardize

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 5 people found this helpful  

    Zero respect for their employees. Their FM division should be embarrassed by their motto.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in New York, NY
    Current Employee - Anonymous in New York, NY

    I have been working at DTI full-time (more than 3 years)

    Pros

    Great at fooling people and stringing them along. They talk a good game. You will be rewarded for your efforts but it won't be financially, they may tell you what a good job you did at the Christmas party if they can remember your name. If you keep your head down, not make mistakes and keep off the radar then DTI is a good place to work while you're looking for a better job.

    Cons

    You are nothing. Your performance is meaningless. The customer has complete control over who gets promoted or fired. DTI management totally disrespects their employees yet they wonder why morale is so low. Actually they don't wonder. They don't care. They go through site managers like water and never look into why. There's no point in it when they can just hire someone for less money.

    Advice to ManagementAdvice

    Take a lesson from the rest of the industry and keep your promises. Sell the value of your service not the low cost, its what gives you the reputation of having a slave-labor work force. Thank your employees once in a while. Acknowledge their existence. At least act like you care

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    I loved the work, hate the management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Document Specialist in Atlanta, GA
    Former Employee - Document Specialist in Atlanta, GA

    I worked at DTI full-time (less than a year)

    Pros

    The best part of the job was the work and my co-workers (not including supervisor). Very fulfilling and challenging.

    Cons

    Petty supervisor and manager. Management spends too much time worrying about gossiping and no time in quality of work. Management promises growth but never deliver. Management shows favoritism with other departments and paid little to no attention to our group.

    Advice to ManagementAdvice

    Management should spend more time with the staff and squash problems before they cripple the company. Management doesn't want to hear suggestions for improvement, they instead ignore the problem.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 5 people found this helpful  

    If you have already applied tell them you found another job when they call

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DTI full-time (more than 3 years)

    Pros

    Great people employed at the law firm I worked at as well as the people employed at DTI below the management level.

    Cons

    Company Mission Statement: It is far easier to underpay, and undervalue your employees while promising them the world in the way of career advancement and delivering on none of it; then once they have finally become fed up with the lies/b.s. and quit, hire another person to string along.

    Advice to ManagementAdvice

    Take the hundreds of millions of dollars you put in your pockets every year and invest a small portion of it back into your workforce.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Expectations were not met, interview process many promises were made that were not kept.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at DTI full-time (more than a year)

    Pros

    Made great friends, a bit of a work life balance.

    Cons

    They do not want to spend money on anything. Bad name in the legal industry.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Extremely painful and unrewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prefer Not to Say in Atlanta, GA
    Former Employee - Prefer Not to Say in Atlanta, GA

    I worked at DTI full-time (more than 8 years)

    Pros

    Great low level co-workers - very dedicated. Never a dull moment

    Cons

    Upper management requires you to work long hours and be on call 24/7. They then take bonuses away from you without notice. Very poor

    Advice to ManagementAdvice

    Acknowledge the dedication that your employees have to the company and your clients. Realize you need to reward them for their dedication. There are plenty of other companies in this industry that respect and appreciate their employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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