Dealertrack Technologies

  www.dealertrack.com
  www.dealertrack.com
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Dealertrack Technologies Reviews

Updated September 6, 2014
Updated September 6, 2014
78 Reviews
3.1
78 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dealertrack Technologies Chairman, President, and CEO Mark F. O'Neil
Mark F. O'Neil
59 Ratings

Review Highlights

Pros
  • Management is understanding of work/life balance (in 4 reviews)

  • Remote opportunities, growing company, good benefits (in 6 reviews)


Cons
  • Senior management is micro managerial and often de motivational (in 5 reviews)

  • Not sure upper management has really been in the rank and file (in 4 reviews)

More Highlights

55 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Not a bad place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies full-time for less than a year

    Pros

    Flexible work schedule. Family work balance good.

    Cons

    Seem to be disorganized. There is a culture of class distinction.

    Advice to ManagementAdvice

    Plan for the future. Let the managers deal with the daily fires.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    If you want to learn and move up THIS IS THE PLACE!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Windows Systems Administrator
    Current Employee - Associate Windows Systems Administrator

    I have been working at Dealertrack Technologies full-time for more than 3 years

    Pros

    Personal Growth is a biggie. They are all about hiring from within when they can, and frankly that's how I got my position. Because of this you are afforded career growth you may not get anywhere else for the experience you have. This is major.
    Large amount of vacation time.

    Cons

    Heath insurance is less than stellar, I miss my PPO plan and now just stuck with an HSA, but it get's the job done I suppose it's not terrible.
    The pay could be better, especially when you look at salaries for your contemporary's in other companies. BUT this is outshined by the fact they are great for growing your carrier. Your almost better off working here for 5 years, moving up as quick as you can, getting all the knowledge and experience you can grab, then moving on for more lucrative opportunities.
    NO PTO ROLLOVER is a biggie.

    Advice to ManagementAdvice

    Allow PTO rollover or payout, when strapped with a large amount of projects it can be hard to take time off, and you wind up loosing your vacation time.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great Co-Workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Dealertrack Technologies full-time for more than 5 years

    Pros

    People are great. Company is growing. The culture has gotten very lax. No real dress code as long as you don't push it.

    Cons

    Company is on an acquisition tear. Potential for advancement seems harder with each acquisition b/c of role "alignment". Benefits are not as good as you would think for such a large company.

    Recommends
    No opinion of CEO
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  5. 1 person found this helpful  

    Just starting up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Title Department  in  Wilmington, OH
    Current Employee - Title Department in Wilmington, OH

    I have been working at Dealertrack Technologies full-time for less than a year

    Pros

    pay, benefits, new venture, building is new.

    Cons

    Many are stressed right now as this is a new venture

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Working at Dealertrack has been wonderful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies full-time for more than a year

    Pros

    I love this company and what it has to offer to it's employees. The people are all very friendly and there is a lot of opportunity for growth. They also do a lot of fun team building exercises as well!

    Cons

    SAP system can be a bit of a pain with requesting time off and not much sunlight in the office, but that will all soon change with the new office that is being built :)

    Advice to ManagementAdvice

    No advice, I'm very happy with the way things are being ran in my department.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Too much micro management, no room to show your talents

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies full-time for more than a year

    Pros

    Telecommute, no room for advancement if you are not in IT

    Cons

    Low pay, micro managers, difficult managers, they don't value their employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Great company if you want a career in automotive software

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager
    Current Employee - Senior Product Manager

    I have been working at Dealertrack Technologies full-time for more than 3 years

    Pros

    Rapid growth good opportunity of advancement

    Cons

    Same pro as rapid growth via acquisition.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 3 people found this helpful  

    I used to love being here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Dallas, TX
    Current Employee - Anonymous in Dallas, TX

    I have been working at Dealertrack Technologies for more than 8 years

    Pros

    It is possible to get back on track in this company but leadership change is required.

    Cons

    We used to be a product focused, dealer oriented company and in a year we have become a sloppy, unresponsive and unmotivated software team. Product and development used to be partners. We used to develop features that made sense to the inventory market. We were innovative and passionate. Now it's just a job. There is no leadership that understands our customer and understands what our dealers need to succeed. Now our competitors benefit from listening to and learning from those that used to work here.

    Advice to ManagementAdvice

    Please get back to who we were. Let's get back to being focused on what our customers want and need to run their businesses. Let's quit chasing the quick win and focus on being the best in the spaces we are in.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    One of the best companies to work for on Long Island

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Lake Success, NY
    Current Employee - Anonymous Employee in Lake Success, NY

    I have been working at Dealertrack Technologies full-time for more than 3 years

    Pros

    Management is understanding of work/life balance.
    Benefits are better then most companies I have worked for.
    Management lets their staff get there work done with little opposition or micro-management.

    Cons

    Office Space needs to be revamped (2 years till new building)
    Some staff and management suffer from over analysis.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    A job not a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Sales Manager
    Current Employee - District Sales Manager

    I have been working at Dealertrack Technologies full-time for more than 3 years

    Pros

    Dealertrack has cash and they are buying a number of companies. DT has had spotty success in making these acquisitions successful; however, the overall vision is sound.

    Cons

    *If you accept a position with DT be ready to embrace change or you will have a tough time. *DT recently began to focus on acquiring individuals from other companies which has left little room for upward movement.
    *Senior management is micro managerial and often de motivational. My advice here is to accept it and move on.
    *DT has struggled with the service aspect of the business and today service is a primary focus of the sales team.
    *DT roughly doubled their sales presence in the field with 2014. Their will be significant attrition due in part to the sheer numbers of new employees and the changing role of sales to sales/service.

    Advice to ManagementAdvice

    A CEO surrounds himself with a team of individuals who become a direct reflection of the CEO. If a CEO truly wants to understand their business they should seek to do that outside the scope of the filter of their direct reports.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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