Dealertrack Technologies

  www.dealertrack.com
  www.dealertrack.com

Dealertrack Technologies Reviews

Updated October 17, 2014
Updated October 17, 2014
83 Reviews
2.8
83 Reviews
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Approve of CEO
Dealertrack Technologies Chairman, President, and CEO Mark F. O'Neil
Mark F. O'Neil
63 Ratings

Review Highlights

Pros
  • management really seems to care about work life balance and attempts to listen to it's employees (in 7 reviews)

  • Remote opportunities, growing company, good benefits (in 6 reviews)


Cons
  • Senior management is micro managerial and often de motivational (in 6 reviews)

  • Not sure upper management has really been in the rank and file (in 5 reviews)

More Highlights

58 Employee Reviews Back to all reviews

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  1.  

    Company is growing with lots of opportunities . . . management is so last century.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lake Success, NY
    Current Employee - Anonymous Employee in Lake Success, NY

    I have been working at Dealertrack Technologies full-time (more than 3 years)

    Pros

    Company is firmly established as a one-stop shop for automotive retailing software. Anyone who buys a car today in the US or Canada will most likely use their software or services. The company's CEO is vertical integration wizard practicing A&D (Acquire and Develop) to really deliver value to shareholders and customers. From a high-level view this company is poised for exciting growth over the next few years.The acquisition of Dealer.com should help increase the company's bottom line. Work/life balance is a great benefit of working here. The work environment is good and will get better with a new state-of-the art facility being built nearby.

    Cons

    The current management system is an antique of the last century. Acquired companies get wrapped up in red tape and a lot of the company's net income has been been re-invested in non-value producing positions that increase bureaucracy and impede future growth. Generally, the company's internal management is risk averse and most people work in silos. Trust is a big issue with management describing itself as 'needs improvement but above industry average.' This is a terrible admission of settling for mediocrity. Many managers were promoted from the tech ranks and do not have proper training to be good managers. Location of the office is an issue because of it's proximity to New York City where most of the technology talent the company needs prefers to work.

    Advice to ManagementAdvice

    1) Required reading:
        a -- Eric Schmidt and Jonathan Rosenberg's book "How Google Works"
        b -- Eric Ries' book "Lean Startup"
    2) Hire the best people. Take pains in doing so.
    3) Empower the best people you hire and get out of their way.
    4) Trim out waste and promote those who can lead and serve effectively.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Customer Service, Marketing Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies

    Pros

    Flexible work schedule, ability to take time off

    Cons

    Limited growth opportunities, limited team building

    Doesn't Recommend
  3. 3 people found this helpful  

    Great Co-Workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Dealertrack Technologies full-time (more than 5 years)

    Pros

    People are great. Company is growing. The culture has gotten very lax. No real dress code as long as you don't push it.

    Cons

    Company is on an acquisition tear. Potential for advancement seems harder with each acquisition b/c of role "alignment". Benefits are not as good as you would think for such a large company.

    Recommends
    No opinion of CEO
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  5.  

    Not a bad place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies full-time (less than an year)

    Pros

    Flexible work schedule. Family work balance good.

    Cons

    Seem to be disorganized. There is a culture of class distinction.

    Advice to ManagementAdvice

    Plan for the future. Let the managers deal with the daily fires.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    If you want to learn and move up THIS IS THE PLACE!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Windows Systems Administrator
    Current Employee - Associate Windows Systems Administrator

    I have been working at Dealertrack Technologies full-time (more than 3 years)

    Pros

    Personal Growth is a biggie. They are all about hiring from within when they can, and frankly that's how I got my position. Because of this you are afforded career growth you may not get anywhere else for the experience you have. This is major.
    Large amount of vacation time.

    Cons

    Heath insurance is less than stellar, I miss my PPO plan and now just stuck with an HSA, but it get's the job done I suppose it's not terrible.
    The pay could be better, especially when you look at salaries for your contemporary's in other companies. BUT this is outshined by the fact they are great for growing your carrier. Your almost better off working here for 5 years, moving up as quick as you can, getting all the knowledge and experience you can grab, then moving on for more lucrative opportunities.
    NO PTO ROLLOVER is a biggie.

    Advice to ManagementAdvice

    Allow PTO rollover or payout, when strapped with a large amount of projects it can be hard to take time off, and you wind up loosing your vacation time.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Pathetic excuse for an employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies

    Pros

    Great flex time low accountability, seems some of the acquisitions (clickmotive particular) are so lax you can get away with murder

    Cons

    management (clickmotive specific) is pathetic. Seems they have no clue how to work with people unless they grew up with them or went to school with them...run, don't walk from any offer from the Dallas team. Furthermore, anyone that knows about their security breaches to their clients would divest of the stock. The fact they ignore prime PII security issues for excuses is embarrassing as well as criminal. Follow the local news story that's likely to spread on this shortly.

    Advice to ManagementAdvice

    Grow up...put real people in place of the clickmotive clones in place. These guys have no clue about how to work with new personalities, let alone any one that challenges them

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    use to be a good company when it was fdi

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Titling in Sacramento, CA
    Current Employee - Titling in Sacramento, CA

    I have been working at Dealertrack Technologies full-time (more than 3 years)

    Pros

    there are not alot of pros. you have a job and that is about all you can say

    Cons

    micro managed. you have to put down every minute you work so that it adds up to 8 hours a day. you have to spend more time doing this than doing your job.

    Advice to ManagementAdvice

    let people just work and do their job and get off back sides and stop making people feel like they walk on egg shells. People were happy when it is fdi, it was like a family then. now all you care about is quanity, no quality. people can't live under a microscope

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Working at Dealertrack has been wonderful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies full-time (more than an year)

    Pros

    I love this company and what it has to offer to it's employees. The people are all very friendly and there is a lot of opportunity for growth. They also do a lot of fun team building exercises as well!

    Cons

    SAP system can be a bit of a pain with requesting time off and not much sunlight in the office, but that will all soon change with the new office that is being built :)

    Advice to ManagementAdvice

    No advice, I'm very happy with the way things are being ran in my department.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Too much micro management, no room to show your talents

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies full-time (more than an year)

    Pros

    Telecommute, no room for advancement if you are not in IT

    Cons

    Low pay, micro managers, difficult managers, they don't value their employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great company if you want a career in automotive software

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager
    Current Employee - Senior Product Manager

    I have been working at Dealertrack Technologies full-time (more than 3 years)

    Pros

    Rapid growth good opportunity of advancement

    Cons

    Same pro as rapid growth via acquisition.

    Recommends
    Positive Outlook
    Approves of CEO

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