Dealertrack Technologies Reviews

Updated March 24, 2015
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4.0
32 Reviews
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Dealertrack Technologies Chairman, President, and CEO Mark F. O'Neil
Mark F. O'Neil
89 Ratings

32 Employee Reviews

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  1. 1 person found this helpful

    Exciting place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Representative in Northeast, NY
    Current Employee - Field Representative in Northeast, NY

    I have been working at Dealertrack Technologies

    Pros

    Fast growing, unique position in market, great people, fast paced, decent management. This is a company going places and has the potential to become beyond amazing.

    Cons

    Growing pains are always an issue with fast growth. While efforts are being made, implementation and support can sometimes be a disaster requiring some damage control. We always make it right, but sometimes get bruised in the process.

    Advice to ManagementAdvice

    Admit to hiring mistakes early and keep bringing in the best people. One weak teammate can really hurt everyone's efforts. Stop changing territories and compensation plans.

    Recommends
    Positive Outlook
  2. Great company to start your career and grow with . . .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lake Success, NY
    Current Employee - Anonymous Employee in Lake Success, NY

    I have been working at Dealertrack Technologies full-time (more than a year)

    Pros

    Great company that is growing and cares a lot about employee engagement and their team members.
    Wonderful work life balance as you have the option to work from home whenever needed.

    Cons

    Titles for jobs and promotions are not always available

    Advice to ManagementAdvice

    Keep up the good work and maybe add more employee incentive programs.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Innovative Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies full-time (more than 3 years)

    Pros

    great working environment, good people and management

    Cons

    This company is all about investing profits back into the company. Kickbacks,raises and promotions are hard to come by it seems

    Recommends
    Positive Outlook
    Approves of CEO
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  5. I have been working here for over two years and joined Dealertrack through an acquisition.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies full-time (more than a year)

    Pros

    The company really cares about work-life balance. Benefits are great. Health and wellness are priorities.
    Team members are given the tools necessary to perform their assigned duties and are accommodating to special needs. The goal-setting process has improved recently to support an emphasis on personal goals reflecting corporate goals to aim for a sense of unity company-wide.

    Cons

    There is not enough communication across solutions teams so that each team member is aware of what the products are and their purpose to our customers.

    Advice to ManagementAdvice

    Focus on customer support. Our company mission and goal are excellent, but having loyal customers will fuel those ambitions.

    Recommends
    Positive Outlook
  6. 2 people found this helpful

    Room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CRM
    Current Employee - CRM

    I have been working at Dealertrack Technologies

    Pros

    Laidback, fun company culture. Good work life balance. I genuinely like all of my co-workers. Not so micromanaging
    Good health benefits (like, really good)
    401k match

    Cons

    Pay is below standard
    internal processes are a constant mess
    With so many different products, all of the products are silo-ed and people don't know how each one of them works. Yet, the vision is to be "One Dealertrack" with no one knowing how each 1 of the products works within their own department.
    No career growth.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful

    It's a good place to work. With few changes it can be great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager in Lake Success, NY
    Current Employee - Senior Product Manager in Lake Success, NY

    I have been working at Dealertrack Technologies full-time (more than 5 years)

    Pros

    Lots to of challenging work

    Cons

    Pay does not meet the industry standard.

    Advice to ManagementAdvice

    Do something to pay the employees on par with the industry to reduce some of the attrition.

    Recommends
    Positive Outlook
    Approves of CEO
  8. Excellent benefits, room for personal development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Analyst in Groton, CT
    Current Employee - Network Analyst in Groton, CT

    I have been working at Dealertrack Technologies full-time

    Pros

    As the company is in a rapid period of acquisition, roles and duties can be poorly defined. Network Analysts spend much of their time assisting with help desk/hardware support issues. There is a lot of room for personal development (more or less depending on the shift you work), and at least in the Groton office, management encourages personal development exercises.

    Dealertrack will reimburse tuition, and pay for certifications related to the field in which you work.

    Cons

    I haven't found any. Sometimes you will be required to work overtime, but as an hourly employee with free time on his hands, this doesn't bother me. As a salaried employee with a busy personal life, I could see how it would be detrimental.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful

    Pleasant company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in New Hyde Park, NY
    Former Employee - Business Analyst in New Hyde Park, NY

    I worked at Dealertrack Technologies full-time (more than a year)

    Pros

    Good work life balance
    flexible hours to work and take classes

    Cons

    Human Resources department is chaotic and disorganized

    Recommends
  10. 1 person found this helpful

    Good work/life balance. Bright future.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Dealertrack Technologies

    Pros

    Good benefits, good work/life. Opportunities to advance.

    Cons

    "Cool kid club" culture at Dealer.com was very strong before acquisition was really strong. And horrible. Hopefully this will change under new company. Not a "Con" yet, but I'm still keeping my eyes open.

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
  11. Working at Dealertrack

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Engineer in New Hyde Park, NY
    Former Employee - Production Engineer in New Hyde Park, NY

    I worked at Dealertrack Technologies

    Pros

    Great Place to work at
    No strict dress code
    Managers are easy going

    Cons

    To many programmers, not sure who is actually doing any work.
    Do not mess up their production line.

    Advice to ManagementAdvice

    Please get rid of the Head count - There is plenty of people not doing any work on the payroll.

    Recommends
    Positive Outlook
    Approves of CEO

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