Dealertrack Technologies

www.dealertrack.com
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  1. 2 people found this helpful  

    Good company, Bad departmental structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies full-time (more than 3 years)

    Pros

    * The company is truly striving to be the best in the industry.
    * The company as a whole really tries to listen to their employees and learn from them.
    * Benefits are within the industry average.

    Cons

    * The departmental structure with the IT departments is counter productive.
    * The hard matrix puts team members in a place where they have to pick between 2 bosses that have differing opinions on the same topic.
    * The is little to no growth opportunities within the department I work. There have been very few promotions of any kind during my time.
    * There is a lot of red tape to get the simplest thing achieved.

    Advice to ManagementAdvice

    This is the first company I have worked at where I had more confidence in the top managers then I do in the middle and lower managers. Move away from the hard matrix structure on the IT side. Let the GMs have more control of those teams.

    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Good place to build career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Document Agent in Sacramento, CA
    Current Employee - Document Agent in Sacramento, CA

    I have been working at Dealertrack Technologies full-time (more than 3 years)

    Pros

    Relaxing workplace environment, easy going work, it is a good place to start off your career in a office environment work and some chance of promotion but not often. Allows a music player like a ipod during work to listen to music.

    Cons

    Repetition of large volume, mistakes are recorded and workload is timed by volume. Work gets repetitive so make sure to bring some music to listen to

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Pay is Good, Leadership is Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Sacramento, CA
    Current Employee - Anonymous Employee in Sacramento, CA

    I have been working at Dealertrack Technologies full-time

    Pros

    Pay is at or above market average
    Business is growing at a reasonable rate
    Market leader in service offerings

    Cons

    Poor collaboration within business units and across company
    Technology is out-dated
    Innovation is given lip service, but actually discouraged
    Most employees are not appreciated. The favorites can do no wrong.

    Advice to ManagementAdvice

    Get a balanced view of the behaviors your senior management team (VP/GM and above) is exhibiting and how they demotivate team members. This could be fantastic place to work and great company, but not until you have leaders who inspire and motivate.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    anonymous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lake Success, NY
    Current Employee - Anonymous Employee in Lake Success, NY

    I have been working at Dealertrack Technologies full-time (less than a year)

    Pros

    Company business is going. Opportunities will be high.

    People are really nice.

    Cons

    Cost of living is high in New York. Salary in company compared to responsibilities are not good in my case.

    Work hours/ Life balance is poor... limited option for work from home.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    place to work if you are not a career savy...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer in New York, NY
    Current Employee - Software Engineer in New York, NY

    I have been working at Dealertrack Technologies

    Pros

    As a company it is good place to work, if you think about salary and career growth, so so..

    Cons

    Lot of favourisim, If you have godfather then you can progress.

    Advice to ManagementAdvice

    management has to recognize people who are good, rather favorisim.

    Approves of CEO
  7. 1 person found this helpful  

    Helping produce long-lasting meaningful relationships.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Dealer Account Specialist in Los Angeles, CA
    Former Employee - Dealer Account Specialist in Los Angeles, CA

    I worked at Dealertrack Technologies

    Pros

    Opportunity growth for the "Tech Savvy" Talents, DealerTrack hires fast and allows you to work alone in the Remote or Outside positions. Travel is fun and working with Clients establishing relationships will make your job decent place to be to be.

    Cons

    Low compensation to start, Senior Management is substandard and doesn’t have the ground experience in the Field with Client Relation, way too many Managers and VP’s of Departments that don’t do anything for the customer.

    DealerTrack hires people that don’t have prior experience in the industry and know what they are doing. The Pay Plan is Base Mid $50K to come aboared and uses a Stock Market derivative math formula to pay commission.

    Bonuses are cut off in the Filed Level and go to Senior VP's of Redundant Micro Management, which is a thought-provoking widespread disorder in their environment, very hard to please anyone unless your a "Buddy" and if you don’t fit in the Club you need be looking if your job is going away.

    Way to much Report Writing is useless and does nothing for the client meaning the Dealership, Upper Management oversteps the ability of what they can do and certainly not knowing what they are doing most of the time.

    Not and overstatement.

    Advice to ManagementAdvice

    Keep people who are loyal and don’t (Expire) jobs of long term employees that have been good to the company and earned their stay, too many changes purposly ending careers is a merciless process and has wounded the company integrity that no apology can fix. DealerTrack needs to rehire some people they terminated prior for no reason which never made good judgment.

    Doesn't Recommend
    No opinion of CEO
  8. 1 person found this helpful  

    DT was an okay place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Dealertrack Technologies

    Pros

    Overall a nice organization to work for.

    Cons

    Immediate supervision was not fair and balanced with employee treatment or sharing information.

    Doesn't Recommend
    Approves of CEO
  9.  

    OK Place to work, not for anyone looking for excitement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Lake Success, NY
    Current Employee - Anonymous Employee in Lake Success, NY

    I have been working at Dealertrack Technologies

    Pros

    They are understanding. Everyone is very nice. Its very casual environment. The people aren't at all snobby. Easy place to work.

    Cons

    It can be incredibly boring. They don't use their resources greatly. Its not an exciting fun place to work as a younger person.

    Advice to ManagementAdvice

    Don't take away peoples pay. Offer any fun events for employees to do to break up the day to day monotony.

    Doesn't Recommend
    Approves of CEO
  10. 1 person found this helpful  

    Heavy in the middle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Irving, TX
    Former Employee - Anonymous Employee in Irving, TX

    I worked at Dealertrack Technologies

    Pros

    Stable, so long as you made your manager happy. Lots of opportunities for growth and different career paths in the industry if you don't mind moving.

    Cons

    Lots of middle management, 80% of which are career managers and not "doers" who rose through the ranks. The upper management generally has their act together, but getting anything done or communicated down the chain generally wasn't effective.

    Advice to ManagementAdvice

    Don't try to be so diverse. You don't need to have everything for everyone. Concentrate on areas of strength and stick to what you know.

    Recommends
    Approves of CEO
  11. 2 people found this helpful  

    Mediocre company. Too many politics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Programmer in Lake Success, NY
    Current Employee - Senior Programmer in Lake Success, NY

    I have been working at Dealertrack Technologies

    Pros

    Benefits Ok. There is flexibility with working from home.

    Cons

    Politics, politics, politics. There is very, very little communication between (or even within departments). Employees not located in New York are treated like second class citizens. DealerTrack is a software development company that is very slow to investigate or adapt to new software technologies...they often times have the blinders on too much.

    Advice to ManagementAdvice

    For the most part, I'm very satisfied with my senior management. The one and only gripe I have is that the chain of command/department structure on paper looks ok, but in reality is very muddled.

    Disapproves of CEO

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