Deb Shops
2.2 of 5 69 reviews
www.debshops.com Augusta, ME 1000 to 5000 Employees

Deb Shops Reviews

Updated Mar 27, 2014

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2.2 69 reviews

                             

29% Approve of the CEO

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Dawn Robertson

(7 ratings)

23% of employees recommend this company to a friend
25 Employee Reviews Back to all reviews
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2 people found this helpful  

Not great, very toxic environment...

Anonymous Employee (Former Employee)

I worked at Deb Shops full-time for more than a year

ProsThe majority of the individuals working for the company are decent, hardworking and honest people. They genuinely care about the company and work very hard to help it succeed.

ConsThere is a complete and utter lack of communication between the corporate office and the field. The company seems to be struggling financially and therefore does not invest to heavily into the stores themselves. Many locations are outdated and look very tired. Payroll is tight and the goals are almost unattainable; i.e. it can take up to four hours to place the proper signage for promotions, yet it is not uncommon for the corporate office to make changes to those promotions multiple times throughout the week. It's a shame, because the majority of the store associates are very passionate about their jobs and fight this uphill battle week in and week out!

Advice to Senior ManagementBe honest with yourselves and those who work for you! Stop hiring warm bodies and "yes" men and start investing in those who can get you out of the downward spiral that you are in. If you don't think you can right the ship, have the courage to inform those who have invested so much time trying to make the company successful and let them decide if they should start looking while they still have a job...

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Terrible.where is the leadership ?

Sales Lead (Former Employee)
Philadelphia, PA

I worked at Deb Shops full-time for more than 3 years

ProsOnly Some attempt to make it a successful company

ConsOthers are exhausting the assets and are clueless in how to run a store

Advice to Senior ManagementBe realistic in your expectations.do not set up your associates to fail.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Been in the business for a long time hoping for change, but not much changes yet.

Assistant Manager (Current Employee)

I have been working at Deb Shops full-time

Prosemployees get 40% discount on clothes

ConsVery stressful, because they expect you to be able to do everything
High turnover! Lots of changes in upper managers constantly and associates.
Raises sucks. Sales and priorities always are changing, they can never make up mind on what sale to do, or figuring out priorities.

Advice to Senior ManagementPlease give more higher raises! Don't be afraid to get rid of incompetent people including management.

– I'm not optimistic about the outlook for this company

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Horrible Horrible experience

Store Manager (Current Employee)

I have been working at Deb Shops full-time for less than a year

ProsHonestly the only thing good was the pay but it's not worth giving your life up for it.

ConsThe hours are horrible, I was required to work 44 min a week but I ended up working anywhere from 50-70 hrs a week! Upper management is horrible, I had extreme customer issues and had no backing from my DM, RM or corporate office. Also crazy human resource issues, like no breaks and working multiple opening to closing shifts in a week or my personal favorite, only getting one day off a week....

Scheduling with this store is a joke. They really don't follow a payroll matrix and you are mostly on a two person coverage even though I was over a T60 store (aka part of their highest shrink program) and I was in a high volume store. (And they wonder why they have a high shrink....)

Overall being pulled in a million different directions...There is no cohesive trend to the clothing styles and they push trends that are not current. Multiple customers would love to inform me that they should really stick to just dresses (Not gonna lie I have to agree with them!)

Advice to Senior ManagementThey need to hire quality people who know what they are doing. I had more retail experience than my DM did and it really showed. The DM belittled my staff and treated everyone like they were not valued and always replaceable. (Doesn't make for the most welcoming and motivating atmosphere)

Also, need to really think about what direction they are going and really work on their policy and procedures....I have never ever worked for a company that was so vague on policies and had no reference binder set for employees. I had an ASM who had been with the company over 2 years and had no idea what some policies were... like you are required to take a 30 min break if working over 6 hours at a time.... Completely inexcusable and no one is there to enforce it....

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Terrible

Assistant Manager (Former Employee)

I worked at Deb Shops for more than 3 years

ProsGood discount, great customers, and a job

ConsThey are a terrible company to work for, your not appreciated, and they pay is terrible.
 i didnt get a break for a month!!! And i was a full tine employee!!

No, I would not recommend this company to a friend

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Do not apply here.

Key Holder (Former Employee)

I worked at Deb Shops part-time for less than a year

ProsThe employee discount is decent, but that's literally the only good thing I can think of.

ConsThey hire at 16, and all the younger employees were catty and lazy in my experience (I was 20 when I worked there). All the managers and DM's I met were rude as well. Overall the work environment is just very negative and judgmental. The pay is horrible for the amount of work you're expected to do, which is why I saw at least 5 people get hired and quit in the short time I worked there. The merchandise is very cheap, and it shows.

No, I would not recommend this company to a friend

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I wouldn't recommend applying.

Sales Associate (Current Employee)
Plainfield, IN

I have been working at Deb Shops part-time for less than a year

Pros-The discount is pretty great if you like the clothes.
-In-store employees tend to be agreeable, personally adore my manager but that is for this store
-The work isn't terrible. Unboxing clothes is actually pretty relaxing.

Cons-The pay is terribly for the work you have to do.
-Expected to do the work of five employees all at once.
-Two people in the store is not enough to get everything done that is expected, even when it isn't busy.
-There is a constant feeling of distress that your job may be at risk.
-DM's show obvious favoritism and nepotism. They recently appointed an employee at our store and told her to have all her friends apply despite the fact that we have no job slots available. Essentially, they were told to find our replacements.
-Even if you accomplish everything you need to in the store, you will be berated by upper management that you did everything wrong, despite following everything to a T (not the store managers mind you. They are essentially doing your job with you)
-Schedules are never approved by upper management and they change them on a whim. This makes it difficult to know when you should be there. I've had hours randomly cut or tacked onto my shift.
-They don't care about you. Period, end of story. You are considered an all-purpose tool, and they will frequently use their screwdrivers as hammers.

-We were also told during inventory that we were not allowed to take breaks, talk, get a drink and/or food, or go to the bathroom for 7 hours straight. They were not kidding. I wish there was a way to bold this.

Advice to Senior Management-Become more empathetic towards your employees.
-Replace your DM's with people that are capable of the job and know how to handle interpersonal relations properly, or you are looking at several thousand human resources lawsuits. Being told we are not allowed to use the restroom is not only unethical, but also illegal.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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The worst company I have ever worked for

Store Manager (Former Employee)

I worked at Deb Shops full-time for more than a year

ProsPros- The discount is decent but the product is very poorly made

So really I have nothing positive to say for this company

ConsPayroll- You are never given enough to cover the store and do all of the tasks given to the mid volume stores and I can't imagine what a high volume store has to work with.

With the lack of payroll the theft in the stores are unbelievable. If it is not external theft it is internal.

Upper management does not care about store line employees at all. There is no work/life balance. Store Managers are told to work 44 hours a week but are told that they should put in more hours to make sure that the store is running properly. I had been told on several occasions that I should be working more than 50 hours per week. DM's are just as catty as the teenage sales associates talking about each store manager with the others. Privacy does not matter to them. There is no compassion at all and it is extremely unfortunate.

Advice to Senior ManagementProfessionalism is lacking in this company. I know things about my former DM's that I should not know and it is a poor image on the company. Hard work is not rewarded in this company, being the DM's favorite is. Employees are being promoted that should not be. RM's need to make more of a presence in stores to see what is actually happening in the stores.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Discrimination against black and plus size employees

Assistant Manager (Current Employee)
Grapevine, TX

I have been working at Deb Shops full-time for more than a year

ProsGood discounts on poorly made clothing . Good lower level staff

ConsHigh turn over, company frowns upon plus employees and very discriminatory toward blacks and Hispanic employees. They sell plus size clothing but what their image to not be plus size only juniors. The DM sucks you never can get in touch with her until she wants you too. If you're gay/lesbian they don't want that as their image either . The pay sucks for all the work you do. Upper management is horrible and they have one black employee but that's only for show.

Advice to Senior ManagementWhen you have good people in you shouldn't be worried about their color or weight.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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No such thing as common sense

Anonymous Employee (Current Employee)

I have been working at Deb Shops full-time

ProsOnce you build a stable and enjoyable team, it can be a fun place to work with enjoyable coworkers.
40% discount

Consbudgets cut tremendously
not enough payroll to cover the store
forcing employees to work under unsafe conditions
scolding those who speak out against the unsafe conditions
underpaid
poor communication from home office
unproductive tasks
high stress levels

Advice to Senior ManagementThis company sets you up for failure so that they do not have to pay you and bonuses/raises. They take overworked and underpaid to a new level. Expectations are not clearly laid out, and then you are penalized for their lack or organization later. Anyone can say they are turning over a new leaf, but it is the actions that define that.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Deb Shops reviews and ratings — including employee satisfaction and approval rating for Deb Shops CEO Dawn Robertson. All 25 reviews posted anonymously by Deb Shops employees.