Delaware North Companies

  www.delawarenorth.com
Work in HR? Unlock Free Profile

Delaware North Companies Reviews

Updated August 6, 2014
Updated August 6, 2014
151 Reviews

3.1
151 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Delaware North Companies Chairman & CEO Jeremy M. Jacobs
Jeremy M. Jacobs
38 Ratings

Review Highlights

Pros
  • Good work/life balance as long as you're not a supervisor or higher (company is strict on overtime) (in 4 reviews)

  • pays well,good work environment,fast paced (in 5 reviews)


Cons
  • Upper management likes to micro-manage, and rarely asks for employee input (in 8 reviews)

  • Hard work, long hours but well worth the effort (in 7 reviews)

More Highlights

32 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Food Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Food and Beverage Manager  in  Buffalo, NY
    Former Employee - Assistant Food and Beverage Manager in Buffalo, NY

    Pros

    Nice people, fun atmosphere. Many growth opportunities for those who work hard and are willing to arrive early, and stay late.

    Cons

    Sometimes the compensation was less than desired, a company that practices middle of the road compensation for sure.

    Advice to ManagementAdvice

    Recognize your strong associates and give them a reason to stay.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Positive work enviorment family oriented

    Cons

    bad weather conditions at times

    Advice to ManagementAdvice

    None needed

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vendor  in  Detroit, MI
    Former Employee - Vendor in Detroit, MI

    Pros

    Good atmosphere and you get to watch the Tigers play while you work

    Cons

    Upper Management sometimes does too much

    Advice to ManagementAdvice

    Don't ask for too much from your associates were human

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great Company to Work at for Living in Awesome Places and Meeting People from Around the World (Not So Great for Pay)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Yellowstone National Park, WY
    Former Employee - Sales Associate in Yellowstone National Park, WY

    Pros

    DNC really did a good job creating a family atmosphere among the employees. The majority of my coworkers were really friendly and I enjoyed spending time with many of them on and off the clock. Store management was very "open door," and my immediate supervisors were responsive and also had a sense of humor. I really felt like part of a team. The HR department was easy to get a hold of and they were very helpful. My manager was flexible with scheduling, so I was able to plan some longer hikes and trips to nearby national parks around my work schedule. How demanding the job is really varies from store to store, so be sure to ask the HR person who interviews you for a more relaxed or fast-paced store depending on what you are looking for. I worked at Old Faithful Upper and it was super fast-paced, which is something I thrive in, but for some people it was more than they'd bargained for.

    Cons

    They only paid me $7/hour, before you count the money DNC took out of my paycheck for room and board, and the money the government took out for taxes, which brought it down to $4/hour. One day I looked at a bottle of sunscreen in the store and thought, "Damn, it will take me 2 hours of labor just to buy this." I kind of felt like they thought that they were giving us the privilege of living in Yellowstone in exchange for our labor. Living in Yellowstone was cool, but I thought I might make some money after working all summer. I pretty much broke even after paying for the gas and oil change to drive home. Even though I had a positive experience overall, this is why I would not recommend the employer to a friend (because I think my friends deserve to be paid decent wages).

    Advice to ManagementAdvice

    I know nothing can really be done at the level of store management, but people above that should consider paying better wages. The dirt-poor wages definitely did not give me much of an incentive to put my best effort into work when it got tough, and I am a very hard worker, so I bet this is harming your productivity in ways that you're not aware of.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Fun Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Room for growth. Many locations to relocate to if you find the right job. Plenty of opportunity to find the fight job to match your skillset.

    Cons

    Repetitiveness of some job functions can be a downer.

    Advice to ManagementAdvice

    Keep promoting from within.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Hospitality at its Best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Suites Captain  in  Tampa, FL
    Former Employee - Suites Captain in Tampa, FL

    Pros

    Promotions, Flexibility of schedule, Great Atmosphere, Depending on location of venue there are excellent opportunities to see great concerts and sports

    Cons

    Not really many cons. Like every hospitality position you will be sometimes overworked and under paid from bending over backwards for a client only to be left empty handed, and sometimes your client may blame you for others' mistakes or their ideas of service were not fulfilled as the imagined so the best thing to do is learn from it and minimize errors by being resourceful.

    Advice to ManagementAdvice

    A properly trained staff should be held to a certain level of performance, when there is someone bringing the team down and causing trouble for the rest of the staff discipline is necessary.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Fantastic Company to Intern with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  Buffalo, NY
    Current Employee - Intern in Buffalo, NY

    Pros

    Amazing company benefits
    Chance to produce tangible and influential work
    Ability to work with Senior level exectuives

    Cons

    Commute to home office location

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great internship experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Acess to c-level executives, Industry experience

    Cons

    There were really no cons as an intern

  10.  

    Absolutely love working here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beertender  in  East Rutherford, NJ
    Current Employee - Beertender in East Rutherford, NJ

    Pros

    Proximity to my home and love of the game.

    Cons

    The cold wind and weather.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Was uppermanagement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant General Manager  in  Los Angeles, CA
    Former Employee - Assistant General Manager in Los Angeles, CA

    Pros

    Good pay for midlevel managers. Used to have very good bonus program they used to really try and promote from within.

    Cons

    no structure to help you improve. If they have a problem with a manger its just write and fire. No chance to improve yourself.

    Advice to ManagementAdvice

    Work with your middle managers to make them better dont just fire them

    Recommends
    Neutral Outlook
    Approves of CEO

Worked for Delaware North Companies? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.