Delaware North Companies

  www.delawarenorth.com
  www.delawarenorth.com

Delaware North Companies Reviews

Updated December 7, 2014
Updated December 7, 2014
182 Reviews
3.3
182 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Delaware North Companies Chairman & CEO Jeremy M. Jacobs
Jeremy M. Jacobs
58 Ratings

Review Highlights

Pros
  • The location of the actual business, such as the concessions in Yosemite National Park, Sequoia National Park (in 11 reviews)

  • Good work/life balance as long as you're not a supervisor or higher (company is strict on overtime) (in 7 reviews)


Cons
  • Some really shady characters at upper management level and some really horrible units (in 9 reviews)

  • Paid well but no loyalty to long standing management, No work/life balance (in 5 reviews)

More Highlights

32 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Rochester, NY
    Current Employee - Manager in Rochester, NY

    I have been working at Delaware North Companies full-time (more than 5 years)

    Pros

    I was treated very well

    Cons

    They didn't give hour employees enough encouragement to stay

    Advice to ManagementAdvice

    More perks for hourly employees

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Soldier Field Beer Vendor

    Former Employee - Seat Vendor in Chicago, IL
    Former Employee - Seat Vendor in Chicago, IL

    I worked at Delaware North Companies part-time (more than an year)

    Pros

    -Exciting fast paced atmosphere.
    -Ability to be at games.
    -Interaction with fans.
    -Unlimited income potential, completely commission based, no salary.
    -Flexible hours.

    Cons

    -Hard work.
    -Inefficient operations, had to wait for more supply frequently, had to bring hundreds of dollars for bank.
    -Understaffed.
    -Limited hours.
    -No strategy for vendor locations, some sections get worked, others no vendors at all.

    Advice to ManagementAdvice

    -Better restocking process.
    -Create team environment.

  3.  

    Target Field

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at Delaware North Companies full-time (less than an year)

    Pros

    Everyones input seems to be valued. Opportunities to work in the off season are given to those that work hard and show that they want to be part of the team.

    Cons

    It is mostly only seasonal employment. Wages and benefits are a little low to obtain and retain the best talent for the season. It is difficult to weed out staff that are not living up to expectations due a long turn around time in hiring process.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Although I was only there a short time, I loved working for Delaware North.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Clarence, NY
    Former Employee - Cashier in Clarence, NY

    I worked at Delaware North Companies full-time (less than an year)

    Pros

    Paid training, higher than average salary, friendly work environment, valued the customers and the employees highly

    Cons

    Some days are long and demand standing on your feet all day. Getting time off could be challenging on short notice.

    Recommends
    Neutral Outlook
  6.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Club Cashier in East Rutherford, NJ
    Current Employee - Club Cashier in East Rutherford, NJ

    I have been working at Delaware North Companies part-time (more than an year)

    Pros

    The best reasons to work with this company is to achieve longevity, loyalty and career advancement opportunities. The staff members are very warm and welcoming.

    Cons

    Some of the challenges that one would experience with this company are that it is a fast paced company, and you have to follow the rules to the letter. There is no room for screw ups. Professionalism and a great personality is mandatory. I enjoy working with my peers and managers to maintain a successful and satisfactory environment for our guests, one guest at a time.

    Advice to ManagementAdvice

    Management needs to be more proactive to the needs of the employees, especially where supplying uniforms is concerned. I believe that first impressions are lasting impressions. Therefore clean neat uniforms should be maintained by employees and employers equally.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    A great place to work, awesome people, hard work, fun, good pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commissary Porter in Minneapolis, MN
    Current Employee - Commissary Porter in Minneapolis, MN

    I have been working at Delaware North Companies full-time (more than an year)

    Pros

    A great place to work, awesome people, hard work, fun, good pay

    Cons

    I didn't find any

    Advice to ManagementAdvice

    Don't change a thing

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Excellent Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager II in Saint Louis, MO
    Former Employee - Assistant Manager II in Saint Louis, MO

    I worked at Delaware North Companies full-time (more than an year)

    Pros

    Fun environment, great co-workers, free meals, work at Busch Stadium, Edwards Jones Dome or Ballpark Village. Can sometimes even meet players, during post-season all employees there for less than 5 years get time and a half employees with 5 years or more get double time

    Cons

    Starting pay is the greatest, but $0.50 raise every year you work. Off season can mean very few hours if any at all.

    Advice to ManagementAdvice

    Kepp doing what you're doing.

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    Excellent company - Food Prep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Prep in Atlanta, GA
    Former Employee - Food Prep in Atlanta, GA

    I worked at Delaware North Companies full-time (less than an year)

    Pros

    Great hours 40+ , the pay was ok... union as well.... Got hired thru a job fair started 2weeks after

    Cons

    Lazy workers, Managers barely help their team they are no where to be found at times

    Advice to ManagementAdvice

    Keep up the good work and help your team

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Life after the military at Delaware North Companies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Facilities Manager in Geneva, OH
    Current Employee - Facilities Manager in Geneva, OH

    I have been working at Delaware North Companies full-time (more than 3 years)

    Pros

    First and foremost are the venues!!! National parks, professional sports, gaming, hotels and airports. The jobs are fast-paced and exciting. The pay and benefits are very competitive and there is an excellent internal network for advancement. My military background did not exactly match up 100% for the job, but my leadership skills, ability to adapt and work ethic were enough, everything else I learned very quickly.

    Cons

    For the most part its not 9-5 or Monday through Friday. Some places are seasonal, therefore retaining top quality people can be challenging. Unlike the military where there unlimited budgets, personnel and resources, the private sector has limitations.

    Advice to ManagementAdvice

    Do a better job of promoting DNC, before I started working here I had no idea who we were. Even after 3 years, when I explain my job and DNC, people don't always understand, manage or own??? Need an internal network within my division for products, ie best bar dishwasher is ????, top 3 showerheads????? etc.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Loved it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Cashier in Minneapolis, MN
    Current Employee - Retail Cashier in Minneapolis, MN

    I have been working at Delaware North Companies part-time (more than 3 years)

    Pros

    great pay
    flexible hours
    awesome people to work with
    how can't you not like to work at target field

    Cons

    Can end up being long nights on game days, not a much room for movement that i have noticed yet.

    Recommends
    Positive Outlook
    Approves of CEO

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