Glassdoor is your free inside look at Delaware North reviews and ratings — including employee satisfaction and approval rating for Delaware North CEO Jeremy M. Jacobs Sr. All reviews posted anonymously by Delaware North employees.
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Jeremy M. Jacobs Sr.
I have been working at Delaware North
Pros – it is a completely commission based job that was very flexible with hours. working at a ballpark meant that you only worked when there were games being played. also the work days were around 5 to 6 hours. great for a part time job or starting job.
Cons – no growth what so ever. no benefits and the union there is not very helpful. the senior management is not very helpful in transferring information to their employees in a timely manner. the immediate supervisors are helpful though.
Advice to Senior Management – listen to employee suggestions more often and learn to understand that some of the changes made by the upper management just makes the work environment more difficult, reason we know more about the day to day routine is because we are the ones that make handle these daily operations.
Yes, I would recommend this company to a friend
2012-03-14 13:35 PDT
1 person found this helpful
I have been working at Delaware North
Pros – Laid back work environment but, management with the support of the associates get the job done! The company has a mix of associate age ranges which creates an interesting associate population.
Cons – The work hours are rough because many of the jobs are seasonal positions. The corporate office does not really understand what is happening in the field during prime seasons.
Advice to Senior Management – More work life balance outside corporate offices in Buffalo,New York. Better compensation for seasonal jobs due to the demanding hours.
Yes, I would recommend this company to a friend
2008-10-30 21:40 PDT
I have been working at Delaware North
Pros – Nearly one quarter of the 40,000 Delaware North associates who serve the world at everything from the Australian Open and Yosemite National Park to the 2004 Democratic National Convention and the 2006 World Series were alive in 1958 when Alaska became a state. Coincidentally, that was the year that the American Association of Retired Persons (AARP) – and organization that has recognized Delaware North for being one of the best company’s for older workers -- was founded.
Cons – I am working at fast phase International Airport with long hours including weekends and holidays
Advice to Senior Management – Spend more time with lower management and listen to the associates needs
Yes, I would recommend this company to a friend
2008-07-06 23:38 PDT
I have been working at Delaware North
Pros – I enjoyed working at the airport. I felt that the benefits and money earned were excellent. The clientele were great.
Cons – I didn't like the corporate aspect. I didn't enjoy being told to constantly upsell.If a customer wants a more expensive item they will ask for it.
Advice to Senior Management – Be more personable. Treat people like human beings and not just as people showing up to do a specific job.
Yes, I would recommend this company to a friend
2012-05-11 11:38 PDT
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