Delaware North Reviews

Updated March 1, 2015
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4.0
52 Reviews
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Delaware North Chairman & CEO Jeremy M. Jacobs
Jeremy M. Jacobs
64 Ratings

52 Employee Reviews

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  1. Delaware North

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Cashier in Minneapolis, MN
    Former Employee - Retail Cashier in Minneapolis, MN

    I worked at Delaware North part-time (more than a year)

    Pros

    Great training for future employment.

    Cons

    Some positions are taken too seriously

    Advice to ManagementAdvice

    Great company!

    Recommends
    Neutral Outlook
    Approves of CEO
  2. They don't give up on their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Catering Associate
    Current Employee - Catering Associate

    I have been working at Delaware North part-time (more than a year)

    Pros

    They reward you on a job well done. They genuinely care about their employees as people not as just a number or another face in a crowd

    Cons

    the only con that i would say about the company is they might concentrate on one department more than others when rewarding their employees

    Advice to ManagementAdvice

    Don't play favorites, be fair.

    Recommends
    Positive Outlook
  3. Excellent Company, too many managers, feedback gets lost

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Concessions in Boston, MA
    Former Employee - Concessions in Boston, MA

    I worked at Delaware North full-time (more than 10 years)

    Pros

    Fun, exciting and flexible employer. Many perks. Delaware North owns and or operates many venues across the united states . there is much room for advancement as long as you are willing to relocate ,many times

    Cons

    management is always changing, by the time you get a manager that understands the systems , the either transfer or quit.

    Advice to ManagementAdvice

    Management should listen to the employees who have been with them at each particular venue,. Even though each location does the same thingss. There are many variables that should be considered based on the location

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Great Company benefits are watching live games

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Boston, MA
    Former Employee - Hostess in Boston, MA

    I worked at Delaware North

    Pros

    You get to watch the games and concerts if your scheduled to work work during your shift. If your a sports fan you will love it. Even if your not a sports fan you will love it. Your manager might even give you a hook up for something special. They treat their employees well. Pay is ok for a part time job. Co-workers have very interesting personalities from all walks and types of life. They interview applicants that apply online and hire in person at their job fairs(Dress for what you want)! You do get a little discount on some family/kid shows that come to the garden only if the show performers authorize it! (Disney always does) They always do some type of employee appreciation events it felt like every other month !

    Cons

    You can't rent a sky box for free! No free tickets! No deep ticket discounts for every event.

    Advice to ManagementAdvice

    NONE

    Recommends
    Positive Outlook
  6. While working for this company I developed many professional skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in East Rutherford, NJ
    Former Employee - Retail Sales Associate in East Rutherford, NJ

    I worked at Delaware North part-time (more than 3 years)

    Pros

    Friendly, relaxed environment
    Ideal for a sports fan
    Great Wage

    Cons

    Seasonal
    8 hours a week

    Advice to ManagementAdvice

    Better training for new associates especially if they are going to be a cashier, due to the proper understanding of how to utilize the computer.

    Inform new associates of what situations require a supervisor

    Recommends
    Neutral Outlook
  7. Target Field Retail Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Associate in Minneapolis, MN
    Current Employee - Retail Associate in Minneapolis, MN

    I have been working at Delaware North part-time (less than a year)

    Pros

    Fun job, mostly good coworkers, fair pay, opportunity for advancement, management is very understanding and flexible.

    Cons

    Hours are not consistent, will not get scheduled for overtime, a few of the managers are too strict, employee discount only once a month.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. Oversee all retail operations management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Retail Manager in Minneapolis, MN
    Current Employee - Assistant Retail Manager in Minneapolis, MN

    I have been working at Delaware North full-time (more than 5 years)

    Pros

    Schedule varies
    growth
    experience in sports field
    fun to work at

    Cons

    long hours
    work weekends/holidays
    monthly inventories
    not many days off
    Always on the clock

    Advice to ManagementAdvice

    Don't do monthly inventories. This will save a tremendous amount of labor on the bottom line.

    Recommends
    Positive Outlook
  9. Mostly positive experience working at corporate office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management in Buffalo, NY
    Former Employee - Management in Buffalo, NY

    I worked at Delaware North full-time (more than 3 years)

    Pros

    My contributions were recognized and I received several promotions during my time with Delaware North. It's an exciting industry - I was able to travel to some pretty cool locations including major sporting venues and casinos. I was happy with my pay and benefits. I was eligible for the yearly bonus added several years ago for some employees if the company met certain financial goals. I also enjoyed working in downtown Buffalo.

    Cons

    I felt my department was underfunded the past couple of years, including lack of any type of training budget. Many personnel decisions were made which didn't make sense and contributed to morale problems. There were reorganizations every 18 months but I felt it was like rearranging the deck chairs on the Titanic. Hours were very long and expectations were very high.

    Advice to ManagementAdvice

    In general, keep doing what you're doing.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - In-seat Server in South San Diego, CA
    Former Employee - In-seat Server in South San Diego, CA

    I worked at Delaware North part-time (more than 3 years)

    Pros

    Lots of opportunity for growth and lots of hours.

    Cons

    Lack of proper communication between supervisors and staff.

    Advice to ManagementAdvice

    Be real and communicate issues before they get out of hand.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. Generally a great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting Manager in Buffalo, NY
    Former Employee - Accounting Manager in Buffalo, NY

    I worked at Delaware North full-time (more than 3 years)

    Pros

    Opportunity
    Fun place to work
    Bonus
    Surrounded by hard working people

    Cons

    Time off is not as robust as other companies
    work-life balance is difficult at times

    Recommends
    Positive Outlook
    Approves of CEO

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