Delivery Agent

  www.deliveryagent.com
  www.deliveryagent.com

Delivery Agent Reviews

59 Reviews
2.9
59 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mike Fitzsimmons
29 Ratings

Review Highlights

Pros
  • Good work/life balance, there are few times I work late or weekends, but they are rare (in 4 reviews)

  • They have an unlimited vacation policy and treat employees as adults (in 5 reviews)


Cons
  • Long hours are necessary, and partners/clients can be very demanding (in 5 reviews)

  • The Management has no idea what they are doing-- poor leadership (in 3 reviews)

More Highlights

5 Employee Reviews Back to all reviews

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  1. 6 people found this helpful  

    Direction always changing, flawed management

    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Delivery Agent full-time (more than 3 years)

    Pros

    Working in the entertainment industry was fun and interesting. Still a young, start-up company.

    Cons

    High turnover, management was flawed and played favoritism and they were always looking to get ahead, did not support growth, direction was always changing, allowed clients to run them rather than vice versa. Compensation was not competitive.

    Advice to ManagementAdvice

    Stop playing favoritism and appreciate your employees who actually do the work.

    Delivery Agent Response

    Nov 20, 2014VP, HR

    Thank you for your input, both positive and constructive. We look at our turnover on a quarterly basis and it is in line with industry data. Compensation is performance based and all our ... More

  2. 2 people found this helpful  

    A company in transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior ECommerce Business Manager in San Francisco, CA
    Former Employee - Senior ECommerce Business Manager in San Francisco, CA

    I worked at Delivery Agent full-time (more than 3 years)

    Pros

    Opportunity to work with big entertainment networks and some talented people

    Cons

    The efforts to promote change and profitability are undermined by unprofitable legacy contracts, misplaced priorities and spending, and fundamental lack of respect and integrity with internal employee relations.

    Advice to ManagementAdvice

    Lead by example

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Talented Group of People but Ship Needs to Get on Course!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delivery Agent full-time

    Pros

    Great client list. Good variety of work- some exciting projects.
    Some smart talented intelligent hard working people mixed in with some serious idiots!

    Cons

    Stretched way way too thin and going in a 1000 differnt directions. Zero communication between departments creating double work.

    Advice to ManagementAdvice

    Listen to what the worker bees have to say. Pick a priority and focus and stick with it. Build in adequate time for the execution of projects so they are done well and not half asses.

    Doesn't Recommend
    Negative Outlook
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  5. 1 person found this helpful  

    da

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Delivery Agent

    Pros

    fun place to work in sf

    Cons

    not making money at this time

    Advice to ManagementAdvice

    improve business fundamentals, quit changing direction

    Doesn't Recommend
  6. 2 people found this helpful  

    Fun place to work, but management needs to get a clue

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager in San Francisco, CA
    Current Employee - Manager in San Francisco, CA

    I have been working at Delivery Agent

    Pros

    Fun
    Great clients
    Committed, smart, young people at junior and mid-levels
    TVs!
    Some management members are easy to talk to and helpful
    VPs are great!
    C-level officers, General Counsel, CFO, etc. not so much

    Cons

    NO communication from management
    Focus and direction changes weekly
    You will not be made aware of these changes unless the CEO thinks you're cool

    Advice to ManagementAdvice

    Let your employees know what is going on and what you're thinking. Do NOT give preferential treatment to those you get along with socially. Reward hard-workers, not just your buddies. Do not communicate with clients without letting your account and merchant managers know. This does not help your managers and does not help you. You only lose credibility in the long run.

    Recommends

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