Dell

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Dell Reviews in Glasgow, Scotland

All Employees Current Employees Only

3.6 5 reviews

80% Approve of the CEO

Dell Chairman and CEO Michael S. Dell

Michael S. Dell

(5 ratings)

80% of employees recommend this company to a friend

Review Highlights

Pros
  • work life balance; flexible work hours; empowered individual contributors(in 463 reviews)

  • They give you a very nice laptop and dock so you can work from home when needed(in 156 reviews)


Cons
  • Work life balance can be a myth if you are a manager working with global team(in 145 reviews)

  • If you are looking for a position, stick to a senior management position(in 74 reviews)

1 Employee Review Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Entry level Hardware Support roles

    Senior Technical Analyst (Current Employee) Glasgow, Scotland (UK)

    Pros- Professional Working environment
    - A Good start for those looking to get into Enterprise level infrastructure (from a hardware basis, Server/Networking/Storage)
    - Good resources to hand to assist employees improve knowledge if they are looking towards industry certificates
    - focuses a lot on the customer, what concerns they have and addresses them
    - There's a strong movement within the business to move away from Hardware support only to a services support structure
    - Benifits and compensation reasonable if nothing else

    Cons- If your not based in one of the main support hubs, career progression can be extremely limited as there isn't that much of an opportunity to develop
    - for those going out of their way for the business and assisting the business in various needs is not rewarded and instead criticized
    - For the type of work, too much emphasis on metric based results rather than letting staff do what is required to get the issue resolved

    Advice to Senior ManagementThe direction dell is taking now is right for how we need to evolve as a business, however this isn't being taking into consideration from a lower management perspective as they are looking to operate on basic targets with lack of understanding of the movement the business is undertaking

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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