Dell Reviews

Updated July 27, 2015
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Dell Chairman and CEO Michael S. Dell
Michael S. Dell
198 Ratings

Pros
  • I maintain a very healthy work/life balance by putting boundaries up in my day / week / year that are reserved for personal time (in 557 reviews)

  • Some teams are open for work from home (in 245 reviews)

Cons
  • Work-life balance is only there "if they like you/" Training is only done just to say "it's done (in 170 reviews)

  • Poor senior management at the regional level (in 81 reviews)

More Pros and Cons

333 Employee Reviews

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  1. Helpful (1)

    Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Sales Specialist in Round Rock, TX
    Current Employee - Software Sales Specialist in Round Rock, TX

    I have been working at Dell full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    decent promotional opportunites, many free breakfasts and lunces

    Cons

    very poor management, unstructured and inefficient business practices

    Advice to Management

    promote talent and hard work and not your friends and brown nosers


  2. If you are not getting anywhere || then only join

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Most of the People here ,are Friendly .

    Cons

    Politics, No Promotions, salary hike.


  3. Contractor at Dell

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Round Rock, TX
    Former Employee - Software Engineer in Round Rock, TX

    I worked at Dell

    Pros

    Not too many long hours. Architects are usually up-to-date on technology, and make architecture decisions based on the latest versions (.NET, etc( On-site gym, onsite Wells Fargo, cafeteria in every building

    Cons

    Quality of co-workers quite poor. Interviews are based solely on technical phone screens, and don't rely on any form of personality screen. As a result, you end up with a bunch of typical engineer jerks who take themselves WAY too seriously

    Advice to Management

    Consider subsidizing the food in the cafeteria. The food is overpriced by any cafeteria standard


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Great Job That has Gone Downhill since Dell took over

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Things were acceptable when Perot owned the Services division. Now I see no pros except getting a paycheck.

    Cons

    Everything is moving off shore to India. Management has not respect of any sort for the employees. Not to forget the several class action lawsuits that we have had due to them doing things that they were not supposed to be doing. There is no opportunity for growth yet upper management complains and is upset that certain team members have been in the same position for too long.


  6. Inside account manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Round Rock, TX
    Former Employee - Anonymous Employee in Round Rock, TX

    I worked at Dell

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great training for beginning college graduates but nothing more.

    Cons

    Horrible churn of accounts and account reps which makes for very unhappy or loyal clients. No true transparency of historical sales, fluctuations of quota, very shady financial practice and manipulation of commissions which change at executive level discretion resulting of claw back practice. Very petty management good old bot frat environment

    Advice to Management

    Karma will check you at some point. Michael Dell going private never changed anything for the worder bees and the quarterly lay offs continue


  7. Low pay, terrible management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Technical Support Associate in Lincoln, NE
    Former Employee - Client Technical Support Associate in Lincoln, NE

    I worked at Dell full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The benefits are pretty good. They're a big company so they offer quite a range of benefits, and their healthcare and dental are pretty good.

    Cons

    Low pay, terrible and passive aggressive management, no advancement potential. In 10 months of working for Dell I never once had any conversation whatsoever with my manager. I only interacted with the floor supervisors. There was no communication of expected performance, no meaningful metrics or goals other than "do a good job". There were written performance reviews we were made to sign off on that had generic copy pasted language in them, never any discussion of these. Account is majorly understaffed, what should be 30 people is only around 20. Management has been talking about "the light at the end of the tunnel" since I started 10 months ago. Management is mainly absent, or passive/aggressive and have no idea how to manage their employees. Turnover is over 50% annually. Everyone working here is applying for other jobs and counting the days until they can leave. When employees raise issues and ask for help they are either ignored, or told to refer to incomplete documentation. If they make a mistake management will throw them under the bus. Rather than honestly addressing workflow errors or problems with the system, management ignores feedback and refuses to engage with employees or acknowledge any problems. Don't explain why you're taking time off, it might be denied. Although they will still ask why if you don't tell them. Also it might be denied anyway. Good luck calling in sick, they will try to guilt trip you into coming in. Be prepared to work overtime and weekends with no notice, but if you need an appointment you better put it in 2 weeks in advance. Oh and raises? Forget about it, not going to happen. This was only what I observed at my location. But since Dell draws some managers from the few survivors on this account it doesn't bode well for the rest of their company. I'd look elsewhere if you have options.

    Advice to Management

    Listen to your employees


  8. Helpful (1)

    Too many mangers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell full-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Getting in Dell and initial perks.

    Cons

    No promotions, no raises, lots of politics


  9. Helpful (2)

    Sad place to work, no one seems excited to be here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Learning Consultant in Austin, TX
    Former Employee - Senior Learning Consultant in Austin, TX

    I worked at Dell (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    salary was commenserate with skill team builiding and community service opportunities

    Cons

    -open work area is cramped and loud. No personal space -too many and frequent restructures don't allow you "to get into your new role" before the next re-org -growth and education is only encouraged if it is "free" -work / life balance is not achievable

    Advice to Management

    stop all the constant restructuring The Dell internal survey doesn't work...people just answer what they think you want to read,because real responses and issues are never resolved.


  10. Helpful (1)

    Manager at Dell Software division

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - California in Aliso Viejo, CA
    Current Employee - California in Aliso Viejo, CA

    I have been working at Dell full-time (More than 5 years)

    Negative Outlook
    Negative Outlook

    Pros

    Good pay, nice 401K match, everyone here comes and goes and the work-at-home is very much abused. Most people in the lower levels are nice. However, the higher you go up there is a sense of entitlement (e.g. Executive Director and higher) and it becomes VERY autocratic.

    Cons

    Such a dysfunctional organization. Who needs competition when your internal organization is constantly shooting itself in the foot? I was part of the Quest acquisition and I've seen pretty much every product line destroyed from an investment perspective. This place is management by spreadsheet and all that matters is cash contribution. Very depressing place to work -- assuming you want to work. If you are a slacker you will love this place.

    Advice to Management

    In this job market, people finally have choices. Retaining people is critical as is recruiting, which is impossible if there is no growth and the well is poisoned by the constant revolving door of people leaving. You need to make this a place that attracts A players again.


  11. Helpful (2)

    Horrible managers , awful internal movement policies. Being held to HR policies which have not been published.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enterprise Technical Support Analyst in Plano, TX
    Current Employee - Enterprise Technical Support Analyst in Plano, TX

    I have been working at Dell full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good and flexible hours. Time off is good. Work life balance

    Cons

    Effective July 1st 2015 there is now a 24 months in current job requirement before you can apply for another job if your Associate thru Analyst level. This was 12 months before. If you're a Senior Analyst - Sr Consultant, you now have to be in your job 24 months before you can apply for another job, up from 18 months. The worst change however, is an unpublished HR policy that states no upward grade changes unless you've been your current grade for 3 years. If you just got hired as an Associate - Analyst level, you went from thinking 12 months to move up, to now 36 months . What a joke!!

    Advice to Management

    Promote hard workers - don't promote and cover for teams that don't do their work. Offer fair salaries. Allow 12 month job changes, encourage people to work hard and move up, not give up and leave!



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