Dell Reviews

Updated March 24, 2015
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3.0
1,372 Reviews
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Dell Chairman and CEO Michael S. Dell
Michael S. Dell
2,641 Ratings

1,372 Employee Reviews

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  1. Great team to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dell

    Pros

    Supportive team. challenging projects. Good culture. Encourages growth.

    Cons

    The late hours work to manage with US time made work life balance difficult.

    Recommends
    Positive Outlook
    Approves of CEO
  2. It All Depends on the Account

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Security
    Former Employee - IT Security

    I worked at Dell

    Pros

    Benefits are good. If you are willing to travel there are career opportunities. If the account you are assigned to is pleased with their service, it will be communicated and passed on.

    Cons

    Stagnating salaries, did not receive a raise for more than 5 years due to 'budget' constraints. If Account is unhappy with Dell Services, employees will be blamed, but leadership does not change nor change their processes so employees end up being stuck in high-stress position without support.

    Advice to ManagementAdvice

    Training is lacking and time needs to be allocated for employees to get trained. Listen to employees suggestions; especially when dealing with customers. Support employees when they need your backing instead of letting them hang for weeks with no direction.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dell

    Pros

    See above for my thought

    Cons

    Could be better I think

    Advice to ManagementAdvice

    Make it better

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. Always changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Texas in Round Rock, TX
    Current Employee - Texas in Round Rock, TX

    I have been working at Dell full-time (more than 10 years)

    Pros

    Great people, benefits and opportunity

    Cons

    Messages from the executive leadership do not "trickle" down to the front line managers.

    Advice to ManagementAdvice

    more 1x1 time with your team and less time in a spread sheet.

    Doesn't Recommend
    Neutral Outlook
  6. Great learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Online Business Manager in Round Rock, TX
    Current Employee - Online Business Manager in Round Rock, TX

    I have been working at Dell

    Pros

    - Work with and learn from hundreds of smart people.
    - Gain peer respect with minimal effort
    - Great for professionals with families
    - Flexible hours, summer Friday's

    Cons

    - Regularly encountering the attitudes and work-ethic of "clock-in, Clock-outters" had a negative effect on job morale.
    - Company is so large, its hard to align all groups' goals, and have them all roll up to company pillars.
    - Round Rock
    - Parts of the business are overly complex, due to outdated expectations & regulations

    Advice to ManagementAdvice

    Keep goals across groups aligned. There is nothing less fulfilling for an employee than working towards a goal that is not a priority to the company.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. Working in a large corporation has ups and downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell

    Pros

    - Dependent on manager
    - A lot of helpful people
    - Always busy

    Cons

    - Dependent on manager
    - Personal modifiers are gone, so everyone gets the same bonus
    - Managers are usually promoted from within - not all technical people are qulified to be managers

    Advice to ManagementAdvice

    - Don't force technical people to become managers. If they want to do so, please supply them with training and evaluate them before putting into that position. Not all people should be managers.
    - If a manager leaves a group, have the team evaluate that manager. If an individual leaves a group, have them evaluate their manager before they leave. Going through a reorg right before manager evaluation and have that manager miss an evaluation by people that have worked with them for a while is not beneficial, especially when it happens every year. That is how bad managers can stay around.
    - Put hiring manager's name on internal job postings

    Recommends
    Positive Outlook
    No opinion of CEO
  8. Director, Sales Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Round Rock, TX
    Former Employee - Director in Round Rock, TX

    I worked at Dell full-time (more than 10 years)

    Pros

    Smart people, quality of product

    Cons

    culture has transformed into P&L based environment. Tight financial company. Developed a reputation as a grind.

    Advice to ManagementAdvice

    Good learning environment. It's a difficult environment to have a difference of opinion.

    Recommends
    Neutral Outlook
  9. 1 person found this helpful

    Great people

    Current Employee - Anonymous Employee in Round Rock, TX
    Current Employee - Anonymous Employee in Round Rock, TX

    I have been working at Dell full-time (more than 10 years)

    Pros

    People are great! It's a smart and hardworking group. Benefits and pay are fair for the work performed.

    Cons

    Work life balance is often touted, but it is very difficult to achieve.

    Advice to ManagementAdvice

    Encourage work life balance by not sending emails or expecting phone calls outside of the normal business day. Listen to your employees before making changes to tools, processes, or organizational structure.

  10. Big company with pockets of goodness.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dell

    Pros

    Established company, decent benefits, passionate people, some parts of the company value innovation, decent work/life balance to enjoy Austin

    Cons

    Need patience with size/bureaucracy, lots of lifers who who've slid into resignation and routine, cultural goodness dependent on manager/leader of your specific group

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful

    Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Manager in Round Rock, TX
    Former Employee - IT Manager in Round Rock, TX

    I worked at Dell full-time (more than a year)

    Pros

    good atmosphere to work, good location

    Cons

    horrible pay, over active peers

    Advice to ManagementAdvice

    hire some real creativity

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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