Glassdoor is your free inside look at Dell reviews and ratings — including employee satisfaction and approval rating for Dell CEO Michael S. Dell. All 553 reviews posted anonymously by Dell employees.
68% of the CEO
Michael S. Dell
Current Employee – been working at Dell full-time for more than 7 years
Pros – Solutions Consulting was bought by Perot Systems. Perot Systems was bought by Dell. Now there is the entity that is Dell Services in which hardware service providing and software consulting is provided on Oracle, JD Edwards, and SAP Platforms.
The Pros to Dell Services include the invisible nature between yourself and your Director and Practice Lead. You are given ample space to do whatever you want as long as you get the job done (IE Make Client Happy).
Cons – If you need constant monitoring, or if you need additional training to do the basics of your job then you are in trouble with Dell Services. The most successful employees are self taught and self motivated.
Software Consulting as a whole is not the focus of Dell Services. Cloud Hosting and offshore work seem to be the forefront of every topic internally. Software Consulting is a dwindling practice on each platform.
Advice to Senior Management – None. You get what you pay for, and every once in awhile you get a gem to abuse.
Yes, I would recommend this company to a friend
2013-05-16 12:26 PDT
Current Employee – been working at Dell full-time for more than a year
Pros – lots of exposure to cutting edge technology
Cons – work/life balance is not good
2013-05-13 14:30 PDT
Current Employee – been working at Dell
Pros – Good Salary and average benefits
Cons – Questionable Management. Some medium and high level Sales Managers that have never been on quota. Takes forever to make a decision. Impatience with decisons.
Advice to Senior Management – Pry youself away from your spreadsheets and get in front of your customers. Listen to what they say. Listen to your troops on the front lines.
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-13 16:48 PDT
Current Employee – been working at Dell full-time for more than a year
Pros – Decent people to work with, newly acquired companies have a lot of fire and potential.
Cons – The old guard, existing Dell, is a it complacent, but they are making huge efforts to transform.
Advice to Senior Management – Need massive change, need product managers who know the market and customers, not generalists.
2013-05-11 13:03 PDT
Current Employee – been working at Dell for more than 10 years
Pros – Great people, flexible schedule, travel, tremendous growth opportunities, you can control your advancement.
Cons – Lack luster over the last 4-5 years due to executive leadership (or lack there of).
Yes, I would recommend this company to a friend
2013-05-06 14:58 PDT
Former Employee – worked at Dell full-time for more than 10 years
Pros – Great compensation and flexibility in working location
Cons – Too much posturing at the top levels to actually get anything done. You are asked to complete something only to be told by the next manager that it wont be used. A lot of re-work.
Advice to Senior Management – Pay attention to your IC's, they know more than you give them credit for.
Yes, I would recommend this company to a friend
2013-05-02 11:28 PDT
Current Employee – been working at Dell full-time for more than 7 years
Pros – Great people, pay, and work-life balance!
Cons – Upper management is bleeding the company dry with short sighted decisons and draconian cuts to staff and work tools. IT is mired in beuracracy which makes it difficult to get anything done.
Advice to Senior Management – You can't cut $2 billion each year and expect productivity and employee satisfaction to increase.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-02 16:36 PDT
Current Employee – been working at Dell full-time for more than 3 years
Pros – Excellent work life balance, terrific flexibility to WFH , very positive culture.
Cons – Very very frequent internal re-organizations. Lack of strong product line means business is declining..thus promotions and raises are hard
Advice to Senior Management – Please stop teh Re-orgs it is very very hard on employee morale to keep re-building relationships
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-29 13:22 PDT
Former Employee – worked at Dell full-time for more than a year
Pros – Well paying company that does not ask for much at all. You will have plenty of time to do other things and enjoy working for a big company. A great place to hide for a decade or two as long as you do not mind not actually doing anything material for that period.
Cons – Dell attracts truly some of the stupidest people I have ever to worked with. About three years ago, Dell acquired Force10 as part of their networking portfolio and have since decimated any inroads they made into the Networking space. Good Dell people that were with the company for at least a decade were let go or left of their own accord and the Force10 people now run the show (horrible mistake). Three years later there is little to show for all their big plans and Dell remains a PC company. Yet another reorg happened this week and somehow the worst "leaders" advance. The rest of the org sees the networking space as a joke and it is.
Advice to Senior Management – Dell has incredible potential potential to make it happen in security and networking. Get rid of the incompetent directors and VPs in these spaces and make a go of it! You have the name and distribution channel. The only thing that is holding you back is your "leadership" in these BUs
Yes, I would recommend this company to a friend
2013-04-25 05:11 PDT
Current Employee – been working at Dell full-time for more than 3 years
Pros – - Relatively generous PTO and vacation after a number of years of service (even better if you're an older employer)
- Some opportunities for lateral movement (not a whole lot)
- Telecommute opportunities
- Ok medical package
- 5% 401k match
- Good 2 months severance package (plus 1 additional week per year of service)
- Yearly inflation adjustments to pay
Cons – - At this moment (year 2013), Dell is going thru Hell by going private. Unless your department is in the black (making a profit), except lots of belt tightening and maybe get cut. Unstable job climate.
- Little to no pay raise.
- Bonus is getting worse and worse (50% less year-over-year) and soon to be non-existent for regular folks
- Expect near nothing for training and advancing your career.
Advice to Senior Management – - $ is tight, but that doesn't mean you can't invest in your employees' skill set advancement. INVEST and maybe some talent will actually stay.
- When your manager does not stay longer than 1 or 2 and their manager no longer than a year...there is no consistency and direction.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-25 11:28 PDT
The focus in Dell for our team members is very much on creating an environment where every individual can be their best and do their best work in service of our customers. Our philosophy toward people is to "build… — Full Overview
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