Dell

  www.dell.com
Work in HR? Unlock Free Profile

Dell Reviews

Updated August 26, 2014
Updated August 26, 2014
3,643 Reviews

3.3
3,643 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dell Chairman and CEO Michael S. Dell
Michael S. Dell
2,250 Ratings

Review Highlights

Pros
  • work life balance; flexible work hours; empowered individual contributors (in 468 reviews)

  • They give you a very nice laptop and dock so you can work from home when needed (in 158 reviews)


Cons
  • Work-life balance can become a challenge; frequent reorganizations affect work quality (in 146 reviews)

  • The senior management reporting to Michael is very uneven with a couple of real bozos (in 75 reviews)

More Highlights

1,137 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Culture clash with merged Perot Systems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dell full-time for more than a year

    Pros

    It is a big company, with many established processes.

    Cons

    Very rigid processes, still managed as a hardware product company, but trying to get into services.

    Advice to ManagementAdvice

    Listen to your people on the ground

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    is a place is where "I made my bones".

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Management - Senior Analyst  in  Round Rock, TX
    Former Employee - Program Management - Senior Analyst in Round Rock, TX

    I worked at Dell full-time for more than 10 years

    Pros

    Company is results oriented company and the work is a plentiful. Employees are world class and become life-long friends. Tremendous learning opportunities of a corporation. I could not put a price on the knowledge I gained while working for this company..

    Cons

    Frequent changes within the organizations BU causes "silent" priorities changes to the established goals.

    Advice to ManagementAdvice

    Remove politics within the executive level and support the leaders underneath them. Recruit talent from within and be cautious your sales executive "buddies" being put into management roles. Mend fences with former shareholders who use to be your promoters.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Lean

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Order Management Analyst  in  Austin, TX
    Former Employee - Order Management Analyst in Austin, TX

    I worked at Dell full-time for more than 10 years

    Pros

    Benefits, vacation time and Personal time available asap, work from home part time or full time, salary pay increase yearly

    Cons

    management - not educated to deal with people. executive are unaware of the needs of the day to day employee, executive making decisions that affected customer experience therefore Dell brand. No career growth. Working at Dell has become a place for a job, not a career.

    Advice to ManagementAdvice

    management team and executive team needs personal growth

    Recommends
    Negative Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Round Rock, TX
    Current Employee - Anonymous Employee in Round Rock, TX

    I have been working at Dell full-time for more than a year

    Pros

    Great brand and has all qualities of a global company. Good benefits in US. Good work-life balance. Great colleagues to work with. India situation is different though. Privatization has changed things a bit and still unclear of how it is going to benefit employees.

    Cons

    Bangalore location is different. No hikes. More work. No options to get new projects/ if at all changing projects all those are existing ones. Most are egoistic and micro-managing managers who don't trust their subordinates. They don't get any new projects only extend existing contracts.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Used to be a great place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dell

    Pros

    Great people. No shortage of challenging work which I liked. 1st and 2nd line management all do the best they can with what they're given

    Cons

    Lack work-life balance. Tough environment but it used to be rewarding, both financially and in terms of growth potential. Not so much anymore.

    Advice to ManagementAdvice

    Upper management - stop the endless org changes

  7.  

    Some good, some bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Round Rock, TX
    Former Employee - Anonymous Employee in Round Rock, TX

    I worked at Dell full-time for more than 8 years

    Pros

    Great opportunity to try different career paths and choose your own track.
    Get to work with a lot of very smart and driven individuals.

    Cons

    Constant reorganizations, management changes and layoffs.

    Advice to ManagementAdvice

    Set a direction and define a leadership team and stick with it for longer than 6-12 months.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    a very busy and stessful...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ASR  in  Round Rock, TX
    Former Employee - ASR in Round Rock, TX

    I worked at Dell full-time for more than 10 years

    Pros

    benefits were awesome WFH available....with time constraints

    Cons

    good ole boy networking in full swing....learn to play the game

    Advice to ManagementAdvice

    more personal time understanding employees

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Was not my favorite place to work; not the worst either.

    • Comp & Benefits
    • Work/Life Balance
    Former Employee - Anonymous Employee  in  Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Dell as a contractor

    Pros

    Lots of work from home flexibility. Had a nice manager who was trusting, and supportive.

    Cons

    Always changing focus so there seems to be no real, focused direction for the company. You'll hear the term "guardrail-to-guardrail" there because that's how the place seems to operate.

    No opinion of CEO
  10.  

    Hard work and great rewards.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Simulation Strategist  in  Round Rock, TX
    Current Employee - Simulation Strategist in Round Rock, TX

    I have been working at Dell full-time for more than 3 years

    Pros

    Challenging work, giant bonuses if successful and constantly driven to exceed expectations. You will get a maniacal focus on cost that will benefit you over your entire career.

    Cons

    Long long hours. If you don't schmooze, politic and network you can easily get overlooked. Your work life balance is work well outweighing your outside life. After a great success you will be greeted by "Fine, what do you have next?". I have never seen so many people just up and leave with no notice with absolutely nothing on the horizon because they just couldn't take it anymore.

    Advice to ManagementAdvice

    Going private was a good start. Being open to give Tier 1 customers what they exactly want and not what they need will keep the Googles and Facebooks of the world from simply creating their own hardware groups.

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Dell is a fast moving technology company in transition from HW to Services.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Quality Manager  in  Round Rock, TX
    Former Employee - Customer Quality Manager in Round Rock, TX

    I worked at Dell part-time for more than 10 years

    Pros

    Dell produces HW & SW technology products. Environment is fast pace, and many young people. Draws pretty heavy from the UT market. Good benefits package and industry average to above average salary.

    Cons

    Leadership seems a bit confused. Culture can be very cut-throat the higher you climb vs supportive. Training is mostly limited to free courses and in-house course work. Rarely do they spend budget for outside seminars and technology course work.

    Advice to ManagementAdvice

    Managers should lead their people to success, not be roadblocks or use their people to fall on their swords.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

Worked for Dell? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.