Dell

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Dell Reviews

Updated Jul 23, 2014
All Employees Current Employees Only

3.3 3,476 reviews

71% Approve of the CEO

Dell Chairman and CEO Michael S. Dell

Michael S. Dell

(2,151 ratings)

60% of employees recommend this company to a friend

Review Highlights

Pros
  • work life balance; flexible work hours; empowered individual contributors(in 463 reviews)

  • They give you a very nice laptop and dock so you can work from home when needed(in 156 reviews)


Cons
  • Work life balance can be a myth if you are a manager working with global team(in 145 reviews)

  • If you are looking for a position, stick to a senior management position(in 74 reviews)

1,080 Employee Reviews Back to all reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

    3 people found this helpful  

    Great company. Great benefits. Very diverse environment

    Field Delivery Lead (Current Employee) Jacksonville, FL

    ProsVery ethical and professional standards

    ConsCareer advancement can be tricky

    Advice to Senior ManagementRemove the policy of only being able to advance one career level at a time

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Approves of CEO

    2 people found this helpful  

    Dell Services

    Service Delivery Manager (Current Employee) Dallas, TX

    ProsWork/life balance
    Benefits
    Employee programs (tuition reimbursement, adoption assistance, etc.)

    ConsLittle room for advancement
    Constant re-org and WFR
    Little job security

    Advice to Senior ManagementService will decline if you outsource too many positions.
    President of services is interviewing with other companies. Does that not conflict with the 'get on board with Dell' mentality?

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    TVs to Fibre Channel SANs, Dell is a technology marketing company first and an Information Technology company second.

    Enterprise Technical Support (Current Employee) Round Rock, TX

    ProsFantastic opportunities to learn about new and rapidly evolving technologies, interaction with intelligent peers, casual work atmosphere. Information Technology changes constantly so no boredom.

    ConsIf you've ever worked for a giga-corporation, getting a 6+ digit employee badge number will not be your first culture shock, but Dell's culture isn't for everyone. Employees who are unable or unwilling to relearn everything continually or who prefer stable and predictable career paths are not valued and don't last long. Those who don't leave of their own accord leave during periodic housecleanings. Even if you like your current job, be prepared to change roles and hop from team to team from time to time, it's the only way to get raises. Even top performers' careers can stagnate. The current preoccupation in tech support is IT certifications.

    Advice to Senior ManagementFor an IT company promoting business services, Dell relies on some embarrassingly outdated and painfully unreliable internal business tools and processes supported by an IT department perceived by many customer-facing frontline workers as hostile. Performance levels of various teams are evaluated using conflicting metrics. Aggressive time-to-market goals compromise product quality assurance.

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Confused

    Anonymous Employee (Current Employee)

    ProsYoung thinking company that is vibrant in parts

    ConsConfused on what it wants to be when it grows up

    Advice to Senior Managementkeep your good people happy....don't manage by a bottom line on a spreadsheet

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

    2 people found this helpful  

    Lost in the Wilderness

    Project Manager (Former Employee) Round Rock, TX

    ProsTreated well. Good People working.

    ConsSlow moving company, not very nimble.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    Cool

    Anonymous Employee (Current Employee)

    ProsOkay place to work at.

    Consno cons to be talked about.

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • No Opinion of CEO

    4 people found this helpful  

    Difficult corporate culture, not a favorable job or work experience

    Project Manager (Former Employee) Plano, TX

    ProsFlexible workplace. Supports virtual works. Good benefits.

    ConsDifficult to integrate into culture. Stingy raises. Significant gap between executive and worker culture. Politics. Difficult to gain promotion in same department.

    Advice to Senior ManagementImprove communication at lower levels. Show appreciation for internal accomplishments. Communicate internal successes with same vigor as client facing and executive level. Provide coffee/tea for free. Provide promotion or career advancement within same department.

    No, I would not recommend this company to a friend

    Dell Candidate & Employee Experience Team responded to this review

    Jun 26, 2014

    Thanks for your comment and feedback. We value this input and will use to help improve the work environment and communication channels.
    • Culture & Values
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    • Approves of CEO

     

    Definitely a number, not an individual here

    Accounting Advisor (Former Employee) Plano, TX

    ProsGood Vacation/PTO/Holiday Policies, sometimes flexible

    ConsLack of communication from Management, Off-shoring took away growth Opportunities

    – I'm not optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Can be a good company

    Anonymous Employee (Former Employee)

    ProsGood benefits, remote or tele-work options are good, ability to move around company to a new position.

    ConsNeed better communication as to what is really going on in the company. Need better systems.

    Advice to Senior ManagementTry not to be all things to all people. Need to focus on strengths of the company and do those well.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Great place to work, but no room for growth.

    Sales Support Analyst (Current Employee)

    ProsGreat flexible schedule and benefits.

    ConsNo where to move up.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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