Dell

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  www.dell.com

Dell Reviews

Updated October 19, 2014
Updated October 19, 2014
3,829 Reviews
3.4
3,829 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dell Chairman and CEO Michael S. Dell
Michael S. Dell
2,356 Ratings

Review Highlights

Pros
  • work life balance; flexible work hours; empowered individual contributors (in 530 reviews)

  • They give you a very nice laptop and dock so you can work from home when needed (in 193 reviews)


Cons
  • Work-life balance can become a challenge; frequent reorganizations affect work quality (in 163 reviews)

  • The senior management reporting to Michael is very uneven with a couple of real bozos (in 82 reviews)

More Highlights

1,198 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Its So-so

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dell full-time (more than 3 years)

    Pros

    My manager is not bad. Week off at Christmas is refreshing.

    Cons

    The health insurance blows. I spent more than 8600 and I still did not meet the 1300 deductible. There are no raises. What you have when you come in is what you get. Train is better than nothing but not valuable to growing my skills.

    Advice to ManagementAdvice

    Get a clue. The Punjabi villiage in Round Rock is over populated. Your hyper focus on minimizing costs means your pay is going to stagnate and benefits will shrink. That means good people leave. Get rid of the dead wood Perot people and start letting the insiders who perform have a chance. Having eight or more people selling the customer is couter productive. You need to sell the ITO business; the lowest cost model does not yield profits if the customers leave. Hiring beginners just to supress wages does not help your bottom line; it make you look feable compared to the other providers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Online Marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Austin, TX
    Former Employee - Director in Austin, TX

    I worked at Dell full-time (more than 5 years)

    Pros

    compensation was good, but ability to get the job done in an efficient manner was challenging. Many smart people not necessarily working together.

    Cons

    over matrixed to the point where people don't know they are working on the same thing. Goals need to align better to make this company turn around.

    Advice to ManagementAdvice

    Give people responsibility to get the job done! Align on the goals and who has point.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Dell was a decent place to work but had its negatives as well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Round Rock, TX
    Former Employee - Project Manager in Round Rock, TX

    I worked at Dell full-time (more than 10 years)

    Pros

    The hours worked were usually about 40 and for the most part no weekends.

    Cons

    Over the years management made it harder to get a promotion and a raise at the same time. It was not unusual to be working next to someone, doing the same thing. but one would have a higher job title and higher pay. They also like to reorganize a lot. If you stay there long enough you will see the changes come full circle. To get ahead you will need to spend time promoting yourself to management. Do not keep you nose to the grindstone because opportunities will pass you by. Finally, they have too many meetings for the entire department to attend. Upper management believes you have nothing else to do but listen to their report card of numbers, their journey to become who they are today or "successes" from some random sales team.

    Advice to ManagementAdvice

    Manage the Sales Force rather than the other way around. The sales team should sell and the support teams should support. One way to fix this is issue is to make the sales teams learn the products and services they are selling. You miss sales opportunities and spend too much money on "fixing" a sale that was not sold correctly.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Not the worst place I've ever worked..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support Analyst in Santa Clara, CA
    Current Employee - Sales Support Analyst in Santa Clara, CA

    I have been working at Dell full-time (more than 3 years)

    Pros

    - Working from home is nice
    - Lots of growth potential

    Cons

    - Pay isn't the best in comparison with the amount of hours worked
    - No perks like most tech companies in the Bay Area
    - Benefits are pretty pricey

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Channel Sales

    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO

    I have been working at Dell full-time (more than 3 years)

    Pros

    flexible, good partners, fast paced

    Cons

    internal teamwork, inexperienced leadership, low industry pay

  7.  

    Some days you are flying and some days you are shot down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Round Rock, TX
    Current Employee - Project Manager in Round Rock, TX

    I have been working at Dell full-time (more than an year)

    Pros

    Dell is re-positioning itself to continue to meet the needs of our customers. Benefits and salaries are very competitive

    Cons

    Stressful environment as many folks are looking to get ahead or seek that next bonus. Teamwork is non-existent

    Advice to ManagementAdvice

    Lead team into genuine team work.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Typical of a large company with questionable growth prospects

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Development in Round Rock, TX
    Current Employee - Corporate Development in Round Rock, TX

    I have been working at Dell full-time (more than an year)

    Pros

    Generous benefits and flexible work hours. The experience is very dependent on the team / group.

    Cons

    Senior management is very myopic and only focused on the next 2-3 quarters. Similar to any big declining company, there is a constant churn in management ranks and hence wild shifts in strategy. Promotions are difficult because the company is declining and is focused on cost-cutting.

    Advice to ManagementAdvice

    Decide a strategy and stick to it.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9.  

    Good Company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell

    Pros

    Good Work life Balance , Team Activities

    Cons

    Not Much to Learn, Same routine work every day

  10.  

    Doesn't believe in it's workers. Training not there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Systems Senior Analyst
    Former Employee - Business Systems Senior Analyst

    I worked at Dell full-time (more than 10 years)

    Pros

    Company gave discounts on their laptop/pc for employees. Allowed workers to work from home if need be. Security was very important to them.

    Cons

    Training wasn't there. I asked for training to further my education and I was told they would get back to me. Never happened. Brought it up several times. They had online learning and I wanted to take advantage of it but I needed management approval. Also, didn't feel it was fair to have to pay for a spousal surcharge on health insurance benefits when spouse was on as a secondary insurance.

    Advice to ManagementAdvice

    Consider the time and years your dedicated employees have given. Allow training for employees who need it. Lose the spousal surcharge when the spouse is only on as secondary.

    No opinion of CEO
  11.  

    software engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Santa Clara, CA
    Current Employee - Software Engineer in Santa Clara, CA

    I have been working at Dell full-time (less than an year)

    Pros

    opportunities to learn new technology and expand scope
    gives options to the people to come up with creative ideas

    Cons

    uncertainty for positions and organization changes

    Recommends
    No opinion of CEO

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