Dell

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  www.dell.com

Dell Reviews

Updated October 17, 2014
Updated October 17, 2014
3,832 Reviews
3.4
3,832 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dell Chairman and CEO Michael S. Dell
Michael S. Dell
2,356 Ratings

Review Highlights

Pros
  • work life balance; flexible work hours; empowered individual contributors (in 530 reviews)

  • They give you a very nice laptop and dock so you can work from home when needed (in 193 reviews)


Cons
  • Work-life balance can become a challenge; frequent reorganizations affect work quality (in 163 reviews)

  • The senior management reporting to Michael is very uneven with a couple of real bozos (in 82 reviews)

More Highlights

1,285 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    The ever-changing desktop support side at Dell

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Desktop Support
    Former Employee - Desktop Support

    I worked at Dell as a contractor (more than an year)

    Pros

    The office I was in was pretty laid back. Management was very flexible and was willing to work with you on hours if you need time off.

    Cons

    I was on a project team where processes were constantly being changed. There was frequently a lack of communication between techs when issues arise, causing confusion and delays. Lots of ambiguity in what were the expectations/needs. Although the environment was friendly, it often felt like pulling teeth when trying to get help or information from co-workers / managers. Everyone is on a tight schedule creating "your own your own" attitude.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Magic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Dell full-time (more than 3 years)

    Pros

    Company Values, Work environment, food

    Cons

    Stress for lots of hours working

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Overall a good company trying to do the right things

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell full-time

    Pros

    The benefits are excellent and I've been able to grow at this company due to having some great managers. Work life balance has been very good and I've always had the impression they care when personal situations come up requiring time off. I've met some really fantastic people here.

    Cons

    Things take a long time to get done and the culture is more reactive then proactive. This makes them great at fixing things when bad things happen, but not as strong with being proactive innovators.

    Recommends
    Approves of CEO
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  5.  

    Great place to gain experience, fun culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Nashville, TN
    Former Employee - Inside Sales Representative in Nashville, TN

    I worked at Dell full-time (more than 3 years)

    Pros

    Good atmosphere, Opportunities to learn and develop career

    Cons

    Retail Hours, Mandatory OT during holiday season

    Recommends
    Approves of CEO
  6.  

    I work in the services group and have found it to be very life-work balance friendly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Round Rock, TX
    Current Employee - Anonymous Employee in Round Rock, TX

    I have been working at Dell full-time (less than an year)

    Pros

    Life-work balance
    Work remotely
    Excellent pay and benefits

    Cons

    processes and procedures not clear
    poor communication practices

    Advice to ManagementAdvice

    Train executive leadership to communicate effectively and not in a fear-based manner.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great benefits and flexability.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Senior Analyst in Eden Prairie, MN
    Current Employee - Software Development Senior Analyst in Eden Prairie, MN

    I have been working at Dell full-time (more than 3 years)

    Pros

    Great work/life balance, good people, and very competative benefits. Many career advancement options.

    Cons

    The Dell entity cant get out of its own way. Too many cooks...

    Advice to ManagementAdvice

    Dont just talk about being "the worlds largest startup", act like it. TAKE the opportunity to reinvent the wheel, shake up the red tape status quo. The talent, ideas, and drive are here, just need to take some risks and do the amazing.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great place to work, demanding but very comfortable work-life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Operations Senior Advisor in Round Rock, TX
    Current Employee - Marketing Operations Senior Advisor in Round Rock, TX

    I have been working at Dell full-time (more than 3 years)

    Pros

    I think anyone would enjoy working here that has an interest in working for a global enterprise, it is a great feeling knowing that you can make an impact within your group and even the organization at large. My experience has been that managers and directors are wide-open to innovation and growth.

    Cons

    Recent changes have caused an environment of people not being sure of how safe their job is.

    Advice to ManagementAdvice

    Strive to do something innovative, and stop being so reactionary. I know it must be difficult to do this in such a competitive field, but surely Dell can find a defining product, service or even marketing effort that will help drive the brand and the business forward into the future.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative III in Oklahoma City, OK
    Current Employee - Inside Sales Representative III in Oklahoma City, OK

    I have been working at Dell full-time (more than 5 years)

    Pros

    People are great and friendly.

    Cons

    Slow advancement and not enough opportunity

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good overall experience -- traditional large tech company with many different departments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Austin, TX
    Current Employee - Analyst in Austin, TX

    I have been working at Dell as an intern (less than an year)

    Pros

    -Company culture is wonderful: people are very willing to talk to you and help you with your work.
    -With privatization, ideas are more likely to float to the top

    Cons

    -Large, sprawling company can make for a lost feeling

    Advice to ManagementAdvice

    -Continue to facilitate movement throughout the company to keep employees interested

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Stamford, CT
    Current Employee - Account Executive in Stamford, CT

    I have been working at Dell full-time (more than 8 years)

    Pros

    Great work/life balance. It is truly an environment where you work hard and play hard. Personally, I have been afforded opportunity to move around and take on different roles growing personally and professionally. Great teammates and friends. Constantly learning.

    Cons

    If you don't have a "sponsor" that believes in you, moving around the org for different opportunities can be difficult (i.e. who you know). Has been tough to navigate through all the change at times, but getting better.

    Recommends
    Approves of CEO

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