Dell

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  www.dell.com

Dell Reviews

Updated October 29, 2014
Updated October 29, 2014
3,871 Reviews
3.4
3,871 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dell Chairman and CEO Michael S. Dell
Michael S. Dell
2,380 Ratings

Review Highlights

Pros
  • work life balance; flexible work hours; empowered individual contributors (in 535 reviews)

  • They give you a very nice laptop and dock so you can work from home when needed (in 229 reviews)


Cons
  • Work-life balance can become a challenge; frequent reorganizations affect work quality (in 168 reviews)

  • The senior management reporting to Michael is very uneven with a couple of real bozos (in 81 reviews)

More Highlights

641 Employee Reviews Back to all reviews

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  1.  

    Lower pay than other jobs with similar work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dell

    Pros

    Easy to learn your roll here, good benefits.

    Cons

    This is a place of huge favortism

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Bloated Company - Senior Management into it for themselves. Joined by way of acquisition.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Manager
    Former Employee - Senior Sales Manager

    I worked at Dell full-time (more than 3 years)

    Pros

    Compensation was adequate, as were benefits. The logo helped open doors. Company very good at selling hardware - couldn't figure out the software piece.

    Cons

    Bureaucracy in abundance. People into self-preservation mode, not into it for the good of the whole. Work-life balance was spoken of, but not expected in practice. Company allowed people to move to another job too quickly - allowed people to leave messes behind and blame the incoming manager.

    Doesn't Recommend
    No opinion of CEO
  3.  

    Quantity (of deliverables) is always not more important than quality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Round Rock, TX
    Former Employee - Software Developer in Round Rock, TX

    I worked at Dell full-time (more than 8 years)

    Pros

    Pay, bonus and time-off is good
    Work-from-home partially and sometimes fully is possible depending on org./manager
    Substantial overtime can be paid off by taking comp. time

    Cons

    Multiple parallel project execution with resource constraints and challenging timelines
    Hard work is not recognized by promotions

    Advice to ManagementAdvice

    Effort should be made to retain subject matter experts by giving better incentives.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Look elswhere for employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell full-time (more than 3 years)

    Pros

    Benefits somewhat ok. Gets a little better the longer you're employed

    Cons

    Company is going backwards. Clueless managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Uncertain Future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in Dallas, TX
    Current Employee - IT Manager in Dallas, TX

    I have been working at Dell full-time (more than 5 years)

    Pros

    Good pay, good bonus plans and some good people

    Cons

    Always unsure of next steps. Things were always kept in secret, no transparency by executives

    Advice to ManagementAdvice

    Be more transparent, find a road and take it

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Depends on your manager!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Storage Engineer in Round Rock, TX
    Former Employee - Storage Engineer in Round Rock, TX

    I worked at Dell full-time (more than 5 years)

    Pros

    If you have a manager that does not play the favorites game your skills and expertise are not only recognized but lauded.

    Cons

    If your manager is a 2 faced back stabber then you get hosed at every turn. No training, no understanding and they just look to kick you in the back of the head at any opportunity!

    Advice to ManagementAdvice

    Review time should include just your skills and stack rank and leave the mangers "feelings' out of this equation. This fact led to my resignation from a good position.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    No one retires from Dell.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Atlanta, GA
    Current Employee - Account Executive in Atlanta, GA

    I have been working at Dell full-time (more than 10 years)

    Pros

    You get to learn the latest technology and if you are lucky you get some good co-workers. Company has solid reporting tools.

    Cons

    Woefully mismanaged. People are in charge who have no idea about technology or what it really means to run a relationship business. This company takes metrics to a whole new micromanaging level.

    Advice to ManagementAdvice

    Actually commit to a long term plan without going guardrail to guardrail every quarter.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Micro-managed, low pay for volumes produced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Manager in Nashville, TN
    Former Employee - Senior Account Manager in Nashville, TN

    I worked at Dell full-time (more than an year)

    Pros

    The people/ co-workers were great to work with. Free lunches were nice.

    Cons

    Poor senior management at the regional level. Way too many delays in promotions and "on hold" movement within the organization. The pay was too low for the overall volumes in sales that were created.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Disappointing

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell

    Pros

    Work from home health benefits

    Cons

    Bad management no training

  11. 1 person found this helpful  

    Bidding low in order to win govt contracts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - LAN Administrator in Bethesda, MD
    Current Employee - LAN Administrator in Bethesda, MD

    I have been working at Dell full-time (less than an year)

    Pros

    For entry-level jobs, there are opportunities if you're willing to accept below market pay. Mid-level job rates are better aligned with the market. The low bidder strategy initially got the company the lion's share of IT contracts, creating employment opportunities

    Cons

    Not too many opportunities to move up. One gets the sense that the company just cares about filling a job slot and keeping that slot filled indefinitely. Employees are always getting creative reasons why they will not get raises-even cost-of-living raises. The company fosters a culture where folks make decisions more for self-preservation rather than to benefit the company's mission. Benefits are not great but align with most companies in the market.

    Advice to ManagementAdvice

    Be more transparent. Provide real prospects with measurable goals for career growth by setting expectations and rewarding employees when they attain or exceed those goals. These types of actions will motivate employees to work even harder for the company because they feel like they are stakeholders in the company's success.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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