Delta Air Lines Reviews

Updated July 22, 2015
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Delta Air Lines CEO and Director Richard H. Anderson
Richard H. Anderson
27 Ratings

Pros
  • Flight Benefits- Every employee gets standby travel with discounts on confirmed travel (in 160 reviews)

  • travel benefits are great with access to the world (in 70 reviews)

Cons
  • Work-life balance in Finance can be a challenge (in 11 reviews)

  • Flight benefits are increasingly hard to use (in 21 reviews)

More Pros and Cons

51 Employee Reviews

Sort: Popular Rating Date
  1. just ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dispatch in Atlanta, GA
    Current Employee - Dispatch in Atlanta, GA

    I have been working at Delta Air Lines full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    health insurance and travel benefits

    Cons

    health insurance is not awful, retiree's have been hit badly. Very difficult if not impossible to non rev with all the code shares and mergers. Bad leadership and core mid managers and low level managers lack leadership and communication skills.

    Advice to Management

    Think about your management team better. Ive seen some fabulous talent jump ship due to this.


  2. Helpful (3)

    Weird "culture"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Seattle, WA
    Current Employee - Flight Attendant in Seattle, WA

    I have been working at Delta Air Lines

    Positive Outlook
    Disapproves of CEO
    Positive Outlook
    Disapproves of CEO

    Pros

    it's a job, not much more.

    Cons

    the weird culture is just creepy

    Advice to Management

    Stop preventing your employees from unionizing if that's what they want. Also, stop with the weird Stepford culture. It's just creepy.


  3. Helpful (1)

    Free flights at the price of your cost of living!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Delta Air Lines

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Get to travel the World for a small amount of money. Fun to work around planes.

    Cons

    Never moving up unless you know someone. Leadership is clueless and will not promote based on merit or education. Pay is low.

    Advice to Management

    Start promoting based on merit. Promoting friends when they are under qualified leads to misdirected leadership.


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  5. AMT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Stockbridge, GA
    Former Employee - Product Manager in Stockbridge, GA

    I worked at Delta Air Lines full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great Pay, more than they deserve for the work. Good tools for the job and shifts were okay, if you have twenty plus years.

    Cons

    Bad Leaders and Ignorant Of Professional Business Practices, Evil People with dark souls out for themselves.Uniforms

    Advice to Management

    Pay attention to the front line, they have all of the answers, management works in cycles, and needs to ask frontline for advice.


  6. Developer

    Current Employee - Senior Developer in Minneapolis, MN
    Current Employee - Senior Developer in Minneapolis, MN

    I have been working at Delta Air Lines

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    No pros very bad work place

    Cons

    Very bad ver bad management system

    Advice to Management

    Worst management specially with MN delta hub


  7. flight attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Air Lines

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    great opportunity to explore the world

    Cons

    employee cant get time off


  8. Helpful (1)

    Not a good company to work for, the work rules change from day to day & management picks out their pet employees, The

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Los Angeles, CA
    Former Employee - Flight Attendant in Los Angeles, CA

    I worked at Delta Air Lines full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    I really can't think of any Pros about this company, The company that I was a part of before the merger was so much better

    Cons

    The company doesn't have the open door policy that they would like you to believe, They would like you to believe that you are part of one big great family, However the truth is they don't care about you at all.


  9. Helpful (3)

    Great job for college students wanting to see the world.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent (CSA) in New York, NY
    Former Employee - Customer Service Agent (CSA) in New York, NY

    I worked at Delta Air Lines part-time (More than 5 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    I got to see the world paying just the taxes for flights. I met a lot of nice people working 5 years for the company. If you are working in a large department, you can swap and get any days off you need. If you work in a small department like I had, it becomes rather difficult to get days off.

    Cons

    A lot of ghetto people work for Delta. These people will be your colleagues. Many people from my training class were suspended or terminated because of their attitudes and behaviors. Again, it's the crowd you are working with in customer service. Performance leaders are clueless and do not promote based on experience and education. Delta claims that they care about helping those who are advancing themselves. However, it is based on who you know. I pursued my master's degree while at Delta and was given a hard time to even get a day off for my graduation in my department. I was told I go to the university of Delta and my schoolwork comes second. This was by a lead agent no less. Once complaining to the manager, nothing was resolved. Lower management is very resentful over those who get advanced degrees and then leave Delta to pursue a real career. The pay is awful and they claim it's industry standard. It is not. Southwest workers make more and Jet blue workers top out faster. It will take you ten years to go from 12 dollars to 20 dollars as a csa. Also, holidays are hit or miss. Either you get lucky and your bid coincides with the day off or you will not be seeing your family on the holidays until you accumulate 3 to 4 years seniority more years for closed departments. All in all, Delta was what I needed to get through college. I loved Delta but the same was not reciprocated with the management they place in charge. Don't get stuck as a csa for life, move around a lot or use the position as a way to get through college and your advanced degree. Also, the CEO is on a board for united Healthcare. However, your insurance that you get if you are full time is overpriced and not worth it.

    Advice to Management

    If there was a union half your management would be fired. That should be advice enough. Your management is abismal and unorganized.


  10. Helpful (4)

    A lot of hype over mediocrity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservations
    Former Employee - Reservations

    I worked at Delta Air Lines full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Free domestic flights in the US.

    Cons

    Human Resources is outsourced leading to constant errors in paychecks. Paychecks are not on time. Paychecks are short. Training period "probation" is very long and full of information that is rarely, if ever, used. Promotions are not actually based upon performance or knowledge, but on seniority and attendance. Micromanaging managers. Benefits are always out of service provider, forced to pay out of pocket.

    Advice to Management

    Do not outsource human resources. Pay employees. Ease up on the company propaganda. Do not fire employees for speaking out about wages. Promote people based upon experience and performance. Get rid of the, "good ole boy" club.


  11. Helpful (1)

    Bad management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Writer in Atlanta, GA
    Former Employee - Writer in Atlanta, GA

    I worked at Delta Air Lines full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good salaries and benefits for employees

    Cons

    Manager was awful to work with



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