Delta Air Lines Reviews

Updated September 15, 2014
Updated September 15, 2014
587 Reviews
3.9
587 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Delta Air Lines CEO and Director Richard H. Anderson
Richard H. Anderson
314 Ratings

Review Highlights

Pros
  • Flight Benefits- Every employee gets standby travel with discounts on confirmed travel (in 127 reviews)

  • The benefits are great, of you have a language or are willing to fly as lead the shifts are good (in 33 reviews)


Cons
  • Advancement rate is extremely slow, you will be part time for years before full time is available (in 18 reviews)

  • The airline industry isn't what it used to be (in 17 reviews)

More Highlights

138 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    ..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Delta Air Lines

    Pros

    Flying all over the world
    3 days a week only paying taxes for international flights and within united states all free flights
    first and business class at no additional charge!

    Cons

    not getting enough money being stuck and no room for advancement

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    ex employee in several departments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Control  in  Atlanta, GA
    Former Employee - Flight Control in Atlanta, GA

    I worked at Delta Air Lines full-time for more than 8 years

    Pros

    travel, health insurance, the computer is forcing me to list 20 words but 3 is all I can offer.

    Cons

    salaries are lower than other sectors, travel benefits is supposed to be your incentive but today many including DL have so many code share operators and are adding all the time that non reving is becoming more difficult and expensive as you do pay the taxes. I still get buddy passes from my friends but yesterdays flight to CA had 55 active staff members trying to get on a flight I paid 4.10 for. The staff members paid 250 for its not free................ Time off is limited so you cannot enjoy the travel, most people I worked with never used it to its full advantage as they couldn't really afford it. Neither could I when I was the employee. Now I travel more which is bizarre since I left them for months at at time. This was never possible with Delta.

    Advice to ManagementAdvice

    I was promoted from airport to flight control where the money was better but as a people person I was much more valuable to the company dealing with people where I was excellent at my job and generated more thank you airport than any other staff member on record during that time in that airport. The company however does not see this and financially I couldn't afford to return to the airport but I was dying in a department in the OCC. I chose to leave. I miss the airlines daily however I make double my salary now and fly more for pleasure world wide something I couldn't do while working for DL. It makes no sense.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Baggage Handler

    Former Employee - Baggage Handler  in  Washington, DC
    Former Employee - Baggage Handler in Washington, DC

    I worked at Delta Air Lines part-time for more than a year

    Pros

    Travel benefits are amazing, you can travel the world if you take advantage.

    Cons

    Low pay and the amount of hours don't allow you to really travel! The management some can be really butt holes and they will not listen to employees!

    Advice to ManagementAdvice

    Listen to employees and help make the work place better!

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Tech Ops Co-op

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MRO Services Co-op  in  Atlanta, GA
    Current Employee - MRO Services Co-op in Atlanta, GA

    I have been working at Delta Air Lines as an intern for more than a year

    Pros

    Decent pay for a college position.
    Flight benefits are definitely the best part, and reason why I stayed for 3 terms
    Very cool to see all the planes, etc
    Learn how to work in a corporate and professional environment

    Cons

    No training so its very hard to start working on things because you will now be used to the lingo (lots of acronyms)
    Lots of change during my three different terms, with no clear solution or future
    The 'projects' they give you are rarely rewarding
    You will have ALOT of down time with nothing to do

    Advice to ManagementAdvice

    Make sure that you have work for Co-ops to do before you hire them
    Allow other employees other than 'mentor' to give projects
    Some sort of week long training would be hugely beneficial

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Business Sales Development Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Atlanta, GA
    Current Employee - Business Analyst in Atlanta, GA

    I have been working at Delta Air Lines full-time for more than 10 years

    Pros

    Dynamic office environment, excellent travel benefits. Great employees!

    Cons

    Director level and above are similar to politicians. Too political of an environment and no longer the "Delta Family" at least at the headquarters. A lot of talk about inclusion but take a look at how many Hispanic and African American Senior VPs or Exec VPs the company presently has and you will see the truth is far from the rhetoric. Great company but with too many business culture shifts. There seems to be an "Out with the Old, In with the New" policy every two years.

    Advice to ManagementAdvice

    This applies to the majority of the management: do not lose touch with the front line personnel. Get your hands dirty by stepping out of your offices and see what is taking place in the field, not in your long drawn out mgmt meetings. Sr Execs....if you say you are a company that believes in Diversity then why does the exec leadership no reflect more African Americans and Hispanics?

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    My experience was good pay was not so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Performance Leader  in  New York, NY
    Former Employee - Performance Leader in New York, NY

    I worked at Delta Air Lines full-time for more than 10 years

    Pros

    People were great, easy to move within company. Senior management had no clue until something goes wrong then they are all over it and they handle it poorly.

    Cons

    Pay was terrible. Benefits went away little by little each year. Travel benefits were good if you have seniority. If not good luck!

    Advice to ManagementAdvice

    Please do something with pay/overtime

    Doesn't Recommend
    Neutral Outlook
  8.  

    Hard work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Baggage Handler  in  Detroit, MI
    Former Employee - Baggage Handler in Detroit, MI

    I worked at Delta Air Lines part-time for more than 3 years

    Pros

    Travel benefits use to be great. Now they're starting to use smaller aircraft and packing them full, so it's difficult to get a standby seat nowadays. But if you can get one it's awesome. I payed $48 round-trip to Tokyo, $65 round-trip to Amsterdam. So, if you can make it happen, do it.

    Cons

    Leadership wasn't all there.Pay didn't match the work as a ready reserve. You do the exact same job as the regular employees but you get payed half what they do. You get NO benefits, you get NO overtime pay, NO holiday pay. Straight time all day everyday.

    Advice to ManagementAdvice

    Stop trying to be friends with everybody, be a boss.

    Recommends
    Positive Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Mixed Reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Atlanta, GA
    Current Employee - Analyst in Atlanta, GA

    I have been working at Delta Air Lines full-time for more than a year

    Pros

    Delta strives to take care of its employees in recent years with profit-sharing. Ambitious, focused talent. There are a lot of sharp minds at the corporate offices.

    Cons

    Extremely hard to implement change due to the complexity of even simple tasks. Extremely heavy political environment in financial departments. Promotions are hard to obtain and require a lot of patience. Flight benefits are increasingly hard to use. Even with a master's degree/CPA, the company's pay is lower than average (which is supposedly the trade-off for the flight benefits). Healthcare coverage is less than average.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    too big for it's own good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cargo Customer Service  in  Atlanta, GA
    Former Employee - Cargo Customer Service in Atlanta, GA

    I worked at Delta Air Lines full-time for more than 3 years

    Pros

    you can fly for free
    new experiences

    Cons

    management will keep trying the same old ideas that don't work over and over again
    encourages you to break rules to get the job done

    Advice to ManagementAdvice

    try new things not the same old ideas

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Simply being here daily has been a great learning experience however the Co-op program is not organized or exciting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Industrial Engineering Co-Op  in  Atlanta, GA
    Current Employee - Industrial Engineering Co-Op in Atlanta, GA

    I have been working at Delta Air Lines full-time for less than a year

    Pros

    Great benefits and a lot of exposure to clients, suppliers and upper management in TechOps.

    Cons

    Slow paced environment and roles are very specific and sometimes redundant.

    Recommends
    Approves of CEO

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