Delta Air Lines

  www.delta.com
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Delta Air Lines Reviews

Updated Jul 31, 2014
All Employees Current Employees Only

3.5 540 reviews

82% Approve of the CEO

Delta Air Lines CEO and Director Richard H. Anderson

Richard H. Anderson

(287 ratings)

72% of employees recommend this company to a friend

Review Highlights

Pros
  • Flight Benefits- Every employee gets standby travel with discounts on confirmed travel (in 127 reviews)

  • The benefits are great, of you have a language or are willing to fly as lead the shifts are good (in 33 reviews)


Cons
  • Advancement rate is extremely slow, you will be part time for years before full time is available (in 18 reviews)

  • The airline industry isn't what it used to be (in 17 reviews)

More Highlights
165 Employee Reviews Back to all reviews
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    • Culture & Values
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    • Approves of CEO

     

    Great Company

    Ramp Agent - Ready Reserve (Current Employee)

    ProsHigh starting wage for entry level job. I can only speak for my station, but my co-workers look out for each other and are willing to switch shifts on a moment notice. Great flight benefits, vacation, medical.... great culture.

    ConsMy station seems chronically understaffed, which requires us to scramble at times on the ramp, which may cause unsafe actions. Safety is purported as paramount, but we are forced to cut corners to push planes out on time.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Gate agent/ticketing

    Customer Service Agent (Ready Reserve) (Current Employee) Detroit, MI

    ProsBeing a gate agent is interesting work, most employees are helpful. The flight benefits are good free domestic travel, reduced cost for confirm and international travel. Delta perks are helpful. Some red coats and performance leaders are helpful. If you can avoid the drama this is a good place to work.

    ConsSalary is low for ready reserves no benefits and you have to struggle to find double partners. If you are new you get five day schedule working five days a week if you cannot trade you cannot travel. Some regular employees do not like ready reserve employees and they do not treat you good. Some red coats are high strung and do not know how to talk to employees and customers. Some performance leaders do not show as much interest as others do in retaining the new employees.

    Advice to Senior ManagementTry to merge the ready reserves into the culture of the operation without creating an environment or resentment. Ready reserve should be paid for holidays like most of the rest of the working world. Based on hours worked the ready reserve employees should get vacation time and try to have more schedules for them with more days off to retain the ready reserve workforce.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    Overall good experience but you should place a high value on flight benefits to work at Delta.

    Project Manager (Current Employee) Minneapolis, MN

    ProsCEO is best in the business, culture is improving, Delta is working hard to improve the customer experience and should be an industry leader for the foreseeable future

    Conspromotions are difficult, especially in MN. Difficult to keep quality employees in certain frontline positions.

    Advice to Senior Managementkeep up the good work

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

     

    The Airline to Work With

    Cabin Ops Support Engineer (Current Employee) Atlanta, GA

    ProsThe Leadership seems motivated to make Delta Air Lines the best airline out there. Working on the passenger cabin, we are emphasized on delivering the best product to our customers. The flight is also a plus, although some routes can be a little tricky to get to. Delta has a good culture and clear mission each year.

    ConsDelta does not sponsor international students, but if you are on OPT or CPT, do not hesitate to apply.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Excellent Work Place

    Anonymous Employee (Former Employee) Atlanta, GA

    ProsFlight Benefits, Professional Environment, Great place to work. Work Life Balance is just awesome

    ConsLess salary, but compensated by the flight benefits

    Yes, I would recommend this company to a friend

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    Lots of changes over the years

    Senior Customer Service Agent (Current Employee) Norfolk, VA

    ProsJob security, excellent training, benefits

    ConsRotating shifts, lack of personal growth, strange shift hours, one benefit: flying space available - is not longer a good benefit since flights are always full. My pay was all over the map and the company contributions to my 401K were changed to Delta stock. When we went through bankruptcy the stock bottomed out - all the match was gone.
    I took an early retirement package in early 2006

    Yes, I would recommend this company to a friend

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    • No Opinion of CEO

     

    Great experience with interacting with passengers from all over the world.

    Customer Service Agent (CSA) (Current Employee) Queens Village, NY

    ProsFlight benefits, meeting new people

    ConsVariety of different shift times are limited and based on seniority

    Advice to Senior ManagementMore over time for part time associates

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    Delta is a great place to work

    Finance Analyst (Current Employee) Atlanta, GA

    ProsGreat people, interesting industry, free flight benefits and opportunity to work a flex schedule

    ConsLow salary because they are a premiere employer in the area, mediocre health benefits with lots of out of pocket costs, and flight benefits are not what they use to be because there are fewer and fewer flights. You can barely use the flight benefits because you cant make the plane, especially with a family. Also, there is very little room for advancement

    Advice to Senior ManagementBetter health and flight benefits

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Contract Business Analyst

    Senior Business Analyst (Current Employee) Eagan, MN

    ProsGood project methodologies, smart people, fair compensation and a strong work ethic are common. The project teams have a good mix of skills and experience.

    ConsOffice Politics are always a challenge in a large company and Delta is no different. Sometimes people play power games instead of focusing on the work to be done.

    Advice to Senior ManagementUpper management is for the most part very cool and competent.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Great opportunity to work on exciting projects but difficult to move upward.

    Anonymous Employee (Current Employee)

    ProsIf you like the airline industry, it gives you an amazing opportunity to work in a complicated and challenging environment. The company is pushing new technology and is focused on the customer experience. The flight benefits keep everyone at the company! Extremely accepting culture and a long history of fantastic philanthropic work throughout the world, not just in Atlanta (HQ).

    ConsExtremely political, overly corporate and difficult to get promoted. Meetings about having meetings, writing one deck after another. There is not a clear career path which frustrates most employees. Compensation is not on par with other industries which is supposedly countered with the travel benefits.

    Advice to Senior ManagementAdvocate for your team and help with career growth/advice.

    Yes, I would recommend this company to a friend

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