Delta Air Lines Reviews

Updated September 9, 2014
Updated September 9, 2014
579 Reviews
3.9
579 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Delta Air Lines CEO and Director Richard H. Anderson
Richard H. Anderson
307 Ratings

Review Highlights

Pros
  • Flight Benefits- Every employee gets standby travel with discounts on confirmed travel (in 127 reviews)

  • The benefits are great, of you have a language or are willing to fly as lead the shifts are good (in 33 reviews)


Cons
  • Advancement rate is extremely slow, you will be part time for years before full time is available (in 18 reviews)

  • The airline industry isn't what it used to be (in 17 reviews)

More Highlights

178 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Air Lines

    Pros

    Great company to work for, has some issues but getting much much better as time goes on.

    Cons

    This is a 24/7 industry. If you dont mind working holidays and weekends this is for you.

  2.  

    Great experience working with live aircrafts!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Interiors Engineer - Co-Op  in  Atlanta, GA
    Current Employee - Interiors Engineer - Co-Op in Atlanta, GA

    I have been working at Delta Air Lines as an intern for more than a year

    Pros

    - Hands on experience
    - Provided real solutions to real time problems
    - Amazing flight benefits

    Cons

    Dull work at times. Inflexible work hours.

    Advice to ManagementAdvice

    More team building exercises.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great !!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - International  in  Atlanta, GA
    Current Employee - International in Atlanta, GA

    I have been working at Delta Air Lines full-time for more than 10 years

    Pros

    One of the few companies that always had our back ! (Retired)

    Cons

    There were none with me except that surprise they did to their employees with our stocks

    Advice to ManagementAdvice

    Still think it was extremely unethical eternally truely wrong to take away our stock .

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    It was the best experience of my life. I helped customer plan than vacation all over the world.

    Former Employee - Reservations and Specialty Sales  in  Atlanta, GA
    Former Employee - Reservations and Specialty Sales in Atlanta, GA

    I worked at Delta Air Lines full-time for more than 10 years

    Pros

    I was able to travel all over the with my family and friends. Learn new country and meet new people from different parts of the world. There benefits are pretty good. We could overtime when offered.

    Cons

    I didn't experience any difficult with the company. Any change made I complied. Just wish management would listen there employee a little more.

    Recommends
  6. 2 people found this helpful  

    Great Flight Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent (CSA)  in  New York, NY
    Current Employee - Customer Service Agent (CSA) in New York, NY

    I have been working at Delta Air Lines part-time for more than 5 years

    Pros

    Great place to work and grow within the company. Plus the awesome flight benefits of being able to sit in BUSINESS class from JFK to NRT, (that;'s if you can make the flight).

    Cons

    The cons depends on where your work within the company. If you work ramp, then you have to deal with the weather. Rain or shine, you are on the ramp. As a gate agent, you have to deal with passengers upset they are getting bumped. YOU will be the one they hold responsible. Flight attendant not being home during the holidays.

    Advice to ManagementAdvice

    Better pay, Offer more internal transfer

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Pretty nice job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ramp Agent - Ready Reserve  in  Minneapolis, MN
    Current Employee - Ramp Agent - Ready Reserve in Minneapolis, MN

    I have been working at Delta Air Lines part-time for less than a year

    Pros

    The benefits are obviously what drew me to delta(flight benefits) the pay wasnt to bad anyway, for the work you had to do that is.

    Cons

    the hours arent ideal and if you work ramp you have to deal with some pretty crappy weather conditions.

    Advice to ManagementAdvice

    be a little more involved an try to work with the employees schedule. PLEEEEEASE

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Sr Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst  in  Atlanta, GA
    Current Employee - Senior Analyst in Atlanta, GA

    I have been working at Delta Air Lines full-time for more than 3 years

    Pros

    Flight benefits are good. Work life balance is really good. People are nice and hospitable. Most managers are flexible.

    Cons

    No working from home mostly. Salary slightly less than market rate due to flight perks.

    Advice to ManagementAdvice

    Up the pay, embrace innovation

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company with great benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservation Sales Representative  in  Dallas, TX
    Former Employee - Reservation Sales Representative in Dallas, TX

    I worked at Delta Air Lines full-time for less than a year

    Pros

    The flexible schedule, time-off policies, flight benefits, rewards

    Cons

    As a sales rep, we were required to keep call times down to a minimum and sell additional products.

    Recommends
    No opinion of CEO
  10.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Airline Pilot  in  Tampa, FL
    Former Employee - Airline Pilot in Tampa, FL

    I worked at Delta Air Lines full-time for more than 3 years

    Pros

    An airline with a bit of character.

    Cons

    None really. I enjoyed the benefits.

    Advice to ManagementAdvice

    Keep it up and try to hire more entry level pilots.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Gate agent/ticketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent (Ready Reserve)  in  Detroit, MI
    Current Employee - Customer Service Agent (Ready Reserve) in Detroit, MI

    I have been working at Delta Air Lines for less than a year

    Pros

    Being a gate agent is interesting work, most employees are helpful. The flight benefits are good free domestic travel, reduced cost for confirm and international travel. Delta perks are helpful. Some red coats and performance leaders are helpful. If you can avoid the drama this is a good place to work.

    Cons

    Salary is low for ready reserves no benefits and you have to struggle to find double partners. If you are new you get five day schedule working five days a week if you cannot trade you cannot travel. Some regular employees do not like ready reserve employees and they do not treat you good. Some red coats are high strung and do not know how to talk to employees and customers. Some performance leaders do not show as much interest as others do in retaining the new employees.

    Advice to ManagementAdvice

    Try to merge the ready reserves into the culture of the operation without creating an environment or resentment. Ready reserve should be paid for holidays like most of the rest of the working world. Based on hours worked the ready reserve employees should get vacation time and try to have more schedules for them with more days off to retain the ready reserve workforce.

    Recommends
    Positive Outlook
    Approves of CEO

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