Delta Air Lines

www.delta.com

Delta Air Lines Reviews

Updated January 22, 2015
Updated January 22, 2015
677 Reviews
3.9
677 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Delta Air Lines CEO and Director Richard H. Anderson
Richard H. Anderson
368 Ratings

Review Highlights

Pros
  • The pros of working here are the "perks" the major one being the flight benefits (in 160 reviews)

  • Travel benefits are amazing, you can travel the world if you take advantage (in 70 reviews)


Cons
  • Work-life balance in Finance can be a challenge (in 11 reviews)

  • Flight benefits are moot when there are no seats on over-utilized aircraft (in 21 reviews)

More Highlights

209 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Atlanta, GA
    Current Employee - Engineer in Atlanta, GA

    I have been working at Delta Air Lines full-time (more than an year)

    Pros

    Flexible work environment, Stress free environment, relaxed management

    Cons

    Lack of leadership/defined long term vision,

    Recommends
    Positive Outlook
  2.  

    Delta Air Lines

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - GM FINANCE in Atlanta, GA
    Former Employee - GM FINANCE in Atlanta, GA

    I worked at Delta Air Lines full-time (more than 8 years)

    Pros

    Great place to work - employee centric

    Cons

    Work life balance is not very balanced

    Recommends
    Positive Outlook
  3.  

    Sr. Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Manager (Non-IT in Atlanta, GA
    Former Employee - Senior Project Manager (Non-IT in Atlanta, GA

    I worked at Delta Air Lines full-time (more than 10 years)

    Pros

    Good advancementg opportunities, respected employer, and of course travel benefits. Proud to have worked there over 25 years, but grateful to have retired.

    Cons

    Salaries are more based on what they think they can get away with vs. market based. No longer offer much professional development, you're on your own for maintaining training, licenses, etc. Work life balance will depend on your department/boss.

    Advice to ManagementAdvice

    An awful lot of "entry level vice-presidents", how about promoting a few from within?

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good Company, No benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent in Denver, CO
    Current Employee - Customer Service Agent in Denver, CO

    I have been working at Delta Air Lines

    Pros

    Free Flights if you can get on
    Worldwide destinations
    Friendly coworkers
    Flexible Schedules

    Cons

    Ready reserve
    1300 hr per year cap
    pay drops down IF you can get full time
    Too Seniority driven (job advancement, standby boarding)

    Advice to ManagementAdvice

    Get rid of ready reserve, make it easier to transfer to full time. stop making flights based on seniority. Real life doesnt work that way

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 12 people found this helpful  

    Ready Reserve - it's not for everybody

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Air Lines

    Pros

    The flight benefits are about it really. Aside from that, there is that collective culture that everyone tries to help.

    Cons

    The 1300 hour limit for ready reserves makes it tricky to swap shifts when you need to, and is still counted against you when they freeze your schedule during irregular operations (i.e. severe weather). At the same time, doubling up seems to be easier to do in some of the hubs like Atlanta, Minneapolis, Detroit, etc despite some bases having high seniority, making it harder to work your way up. If you want to move up in the company, then you'd have to be open to relocating. Your shifts fluctuate about every six months when you bid again based on seniority, so over time it does provide more flexibility in your daily life if you choose to stick it out.

  7.  

    Great flying benefits, great people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent in Salt Lake City, UT
    Former Employee - Customer Service Agent in Salt Lake City, UT

    I worked at Delta Air Lines

    Pros

    Free unlimited domestic standby flights, great people to work with

    Cons

    Stressful during holiday travel, cancelled flights

    Advice to ManagementAdvice

    Great job

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to work if a call center environment doesn't bother you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Air Lines

    Pros

    Flight benefits and profit sharing.

    Cons

    Call center job environment is stressful. Information and rules are constantly changing.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    It was a good experience with great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Delta Air Lines

    Pros

    Everybody was so nice. We became like a family while working there and even after the office closed

    Cons

    Changes in Policy for customers were sometimes implemented before we were informed. This kept us from properly being able to address the customers issues.

    Advice to ManagementAdvice

    Be consistent with policies and procedures at the top of the organization. We were trained to follow certain set of procedures which we could get warnings for, but were then sometimes told in meetings with corporate management that we should learn to be a little more relaxed with the policy to satisfy customers. That was the biggest issue with such a large company...it was somewhat conflicted when it came to policy

    Recommends
    Positive Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Gate Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Delta Air Lines

    Pros

    Great Benefit, flexibility and ability to work with many people

    Cons

    Too many cheifs not enough indians

    Advice to ManagementAdvice

    senior management is great, lower management needs to be more like upper management in value.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Great place to work especially if you love traveling and seeing the world.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - In Flight in Atlanta, GA
    Former Employee - In Flight in Atlanta, GA

    I worked at Delta Air Lines

    Pros

    Complimentary travel for you and your immediate family and parents, decent wages. If you are lucky to work at one of the hubs, the main campus has great offerings such as a workout facility, farmers market, employee sales. Medical benefits are competitive. Overall it is a good place to work.

    Cons

    Much talk about work/life balance but working long hours is expected. Not much room for advancement unless you know the right people. Not much of a recognition system for management employees. The company is so fearful of unions they basically run things on a case by case basis and make many exceptions for certain front line groups

    Advice to ManagementAdvice

    review the cons

    Recommends
    Positive Outlook
    Approves of CEO

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Delta Air Lines

 
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