Delta Air Lines Reviews

Updated June 10, 2015
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  1. Helpful (1)

    Great travel if you can get on a plane ! Love working with customer people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airport Operations in Washington, DC
    Current Employee - Airport Operations in Washington, DC

    I have been working at Delta Air Lines full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great travel free or little cost . Interesting people to work with ! Meeting different people from all over the world !

    Cons

    No flexibility . low pay if your first hire you work the 3am 4am shifts and weekends . After 3 years I now work days but weekends still. You our a number , not a person.

    Advice to Management

    Management needs to be flexible Mgrs do not seem to care !


  2. Helpful (1)

    Disappointed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Delta Air Lines (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Free travel around the world.

    Cons

    Delta puts on a show that they care about their employees but they really only care about winning the JD power award. Even if it means deceiving their team.

    Advice to Management

    Pay attention to your frontline leaders. They are the ones that make you successful. You lost some great leaders because of your greed for the JD power award.


  3. Helpful (2)

    If you love planes and travel this is the job for you, but beware of the industry you are getting into.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Delta Air Lines full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    If you love planes and travel the is the job for you. Delta Air Lines gives you the ability to travel the globe in luxury (first class) at a minimal price. Delta Air Lines is the best United States carrier and most of the world.

    Self-starters are encouraged to always take on new projects and are always listened to.

    Retirement benefits are very good for compared to any industry that you are in.

    Leadership has an open door policy and is highly committed to growing the company.

    If you are coming into the company (not entry level) this is an excellent job for you. You will be able to apply prior experience (educational or work) that might not be already utilized at the company or in the Air Line industry.

    Recent graduated MBA's coming into the company will love the opportunities the company will give to you especially if you are in one of the rotational programs.

    Cons

    The Commercial Air Line Industry really distinguishes itself from other industries in being pretty poor. Delta Air Lines is the best U.S. Carriers, but that is not really saying much. This is the general nature of the industry "low margin" and "high frequency." The amount of capital it takes (planes, fuel, general labor) makes it very difficult to generate a profit. Beware of this overarching theme when applying to any position in the company.

    - Lack of on the job training or formal training
    - Poor salary compensation, the company is highly reliant on their flight benefits to make up for other areas of the benefits package
    - Hit or miss on long hours depending on the department very little middle ground, resulting in poor work-life balance
    - They do not provide any non-scholarship tuition reimbursement
    - Lack of technology implementation
    - Extreme preferential treatment to rotational MBAs (applies to non-MBA's or MBA's not in their rotational program)


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  5. Helpful (1)

    Good and Bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ramp in Atlanta, GA
    Current Employee - Ramp in Atlanta, GA

    I have been working at Delta Air Lines part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good work hours. Worked 2 days a week, 20 hours and able to free up 5 days a week for free time. Travel benefits are good. Profit sharing checks are good.

    Cons

    Benefits are good but you have to pay $50 a year to fly on a standby basis. You are considered low grade if you are part time or as they call it 'ready reserve'. Be prepared to be part time for a long, long, long time while less senior people get full time over you.

    Advice to Management

    Learn how to listen to your employees that, as you so affectionately call them, 'below you' and the company morale will go further.


  6. DGS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Traverse City, MI
    Former Employee - Anonymous Employee in Traverse City, MI

    I worked at Delta Air Lines part-time (Less than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Great station. Met a lot of great people.

    Cons

    Serious under staffing, required training repetitive, poor pay & employee travel policies.

    Advice to Management

    Hard work has NO rewards. This needs to change to keep good employees. Company policies not provided at time of employment.


  7. Helpful (1)

    Are flights really worth it?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ramp Agent in Atlanta, GA
    Current Employee - Ramp Agent in Atlanta, GA

    I have been working at Delta Air Lines full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Flight benefits
    Profit sharing
    Paid vacation

    Cons

    Poor management
    Favoritism
    Petty & lazy coworkers
    Low pay
    Overworked

    Advice to Management

    Try hiring people who actually want to work instead of get over on the hard work of others by doing as little as possible. Find managers that know how to manage. Promote people who have a brain and can do the job they're applying for, instead of promoting based on favoritism. Enforce policies on everyone bit just a select few.


  8. Helpful (2)

    Airp

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Delta Air Lines

    Pros

    Pay, flights benefits, no two days are ever the same.

    Cons

    passengers, management at JFK is horrible. They only care about themselves and not their hardworking employees.

    Advice to Management

    Start caring and looking out for your hardworking employees.


  9. Helpful (2)

    It was an okay experience. JFK was the best airport to work in

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tampa, FL
    Former Employee - Customer Service Representative in Tampa, FL

    I worked at Delta Air Lines part-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great flight benefits, great insurance, great discounts

    Cons

    Everything is senority. Horrible pay, management is HORRIBLE

    Advice to Management

    Finish school and get the right credentials


  10. Helpful (1)

    Tower Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RAMP AGENT/TOWER AGENT in West Chicago, IL
    Former Employee - RAMP AGENT/TOWER AGENT in West Chicago, IL

    I worked at Delta Air Lines full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    fast paste, always room for promotions very fun and easy

    Cons

    This company downsizes and merges with other AirlineS all the time. I was laid off do to merge with Northwestern. they Dont care about your career when they loose money they start cutting the fat with there employees no matter how hard you work or not ...not a good investment to a long term career...

    Advice to Management

    NONE THEY DO WHAT THEIR TOLD


  11. Helpful (2)

    Great benefits, but for me, not worth sacrificing my health and well-being for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY

    I have been working at Delta Air Lines full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Amazing health benefits.
    Fantastic opportunity to travel and see places you'd otherwise never see.

    Cons

    You get overworked, you can get sick often.

    Working days can get stretched to 16 hours, rest time can be minimized to whatever they deem necessary (8 hours), and there is NO union to protect you.

    Customer service in the airline industry is at an all-time low. In other words, people are paying more and more for less and less, and they're constantly angry about it, and they're going to direct it at you. If you're someone who can take that in stride and still smile, you're a better person than most.



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