Delta Air Lines Reviews

Updated March 26, 2015
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92 Employee Reviews

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  1. 2 people found this helpful

    It was an okay experience. JFK was the best airport to work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Tampa, FL
    Former Employee - Customer Service Representative in Tampa, FL

    I worked at Delta Air Lines part-time (more than 5 years)

    Pros

    Great flight benefits, great insurance, great discounts

    Cons

    Everything is senority. Horrible pay, management is HORRIBLE

    Advice to ManagementAdvice

    Finish school and get the right credentials

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful

    Tower Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RAMP AGENT/TOWER AGENT in West Chicago, IL
    Former Employee - RAMP AGENT/TOWER AGENT in West Chicago, IL

    I worked at Delta Air Lines full-time (more than 3 years)

    Pros

    fast paste, always room for promotions very fun and easy

    Cons

    This company downsizes and merges with other AirlineS all the time. I was laid off do to merge with Northwestern. they Dont care about your career when they loose money they start cutting the fat with there employees no matter how hard you work or not ...not a good investment to a long term career...

    Advice to ManagementAdvice

    NONE THEY DO WHAT THEIR TOLD

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful

    Great benefits, but for me, not worth sacrificing my health and well-being for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY

    I have been working at Delta Air Lines full-time (more than a year)

    Pros

    Amazing health benefits.
    Fantastic opportunity to travel and see places you'd otherwise never see.

    Cons

    You get overworked, you can get sick often.

    Working days can get stretched to 16 hours, rest time can be minimized to whatever they deem necessary (8 hours), and there is NO union to protect you.

    Customer service in the airline industry is at an all-time low. In other words, people are paying more and more for less and less, and they're constantly angry about it, and they're going to direct it at you. If you're someone who can take that in stride and still smile, you're a better person than most.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful

    Long time employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Delta Air Lines (more than 8 years)

    Pros

    The travel benefits and the Delta Credit Union.

    Cons

    No women above the SVP level. Very much a good ole' boys network

    Doesn't Recommend
  6. 3 people found this helpful

    Greedy and gracious.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY

    I have been working at Delta Air Lines full-time (more than 5 years)

    Pros

    Travel to places you never knew you wanted to visit. Profit sharing. Some great crews that have fun layovers exploring cities. Great for young people with no responsibility.

    Cons

    Summers with 13.5 hr duty days, 4 legs, 9hours crew rest which means 6 hrs sleep if lucky, times when no breaks for over 9 hours. 6 days on reserve with 3 hours notice to report at any one of three airports.

    Advice to ManagementAdvice

    Consider how you are going to meet your goals next year after killing us this summer. I am sure you will enjoy your bonuses and have made the stockholders very happy.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 2 people found this helpful

    It's what you make it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Air Lines

    Pros

    Flight benefits and great medical plans great company

    Cons

    Constant changing shifts and all based on seniority terrible customers would be such a great company if customers were not so rude. They can also pay their employees a little better

    Advice to ManagementAdvice

    Customer service is important but also treat your employees with the same courtesy as your customers then they will appreciate being there instead of leaving

    Doesn't Recommend
    No opinion of CEO
  8. 3 people found this helpful

    Program Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager in Atlanta, GA
    Former Employee - Program Manager in Atlanta, GA

    I worked at Delta Air Lines full-time (less than a year)

    Pros

    Great travel benefits, good perks at the headquarters (i.e. on site gym, cafeteria, walmart, Emory medical)

    Cons

    Very political, managers will throw you under the bus, they do not do enough to protect or advance their employees

    Advice to ManagementAdvice

    Take better care to protect your employees jobs. Put your people in the right jobs with the right managers. Don't push them out or watch them leave unnecessarily. If the fit is not right, then help them find a better fit in the organization. Your reputation for having a revolving door is sad!

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful

    Going downhill fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations Agent in Dallas, TX
    Current Employee - Reservations Agent in Dallas, TX

    I have been working at Delta Air Lines full-time (more than 3 years)

    Pros

    Travel benefits (free domestic, small charges for international). Good medical. Company matching 401k. Able to make own schedule.

    Cons

    Low pay. Unless you want to move to Atlanta it's a dead-end job. Company doesn't seem to respect employees or customers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. Contractor at Delta

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - QA Lead in Atlanta, GA
    Current Contractor - QA Lead in Atlanta, GA

    I have been working at Delta Air Lines as a contractor (less than a year)

    Pros

    The business unit was the best unit I have had the fortune to work with.
    PMO leadership

    Cons

    The most hostile working environments I have worked withinn.
    When management mantra is to over allocate people to drive them hard to meet unrealistic deadlines not supported by anyone in IT, you got problems.
    The shared services concept is not working well there. A Program Manager can trump or override a PMO response in the name of "getting things done" is regression.
    Not very many "nice" people in IT. Very political when all I should be worried about is doing the best job I can do for my stakeholders.

    Advice to ManagementAdvice

    If you have a contractor Program Manager, if the other contractors working for said Program Manager will never be heard. Create more than one source to hearing out other contractors complaints or issues. There is no clear line of sight to someone who can help in a hostile environment or when someone feels that they are being set up to fail deliberately.

    Doesn't Recommend
    No opinion of CEO
  11. Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator in Atlanta, GA
    Current Employee - Coordinator in Atlanta, GA

    I have been working at Delta Air Lines full-time (more than 10 years)

    Pros

    Health Benefits are good, Fly for free a plus

    Cons

    New managment all hired externally, all less than a year senority.. not good in one division

    Advice to ManagementAdvice

    stop hiring external first for management jobs please hire within first

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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