Deluxe Corporation

www.deluxe.com

Deluxe Corporation Reviews

Updated January 27, 2015
Updated January 27, 2015
183 Reviews
2.7
183 Reviews
Rating Trends

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Approve of CEO
Deluxe Corporation CEO Lee J. Schram
Lee J. Schram
121 Ratings

Review Highlights

Pros
  • Work life balance has also dramatically improved in the last year (in 13 reviews)

  • They offer very good benefits and generous paid time off (in 15 reviews)


Cons
  • Little diversity in upper management (in 6 reviews)

  • High turnover rate from people that are fired, quit or just never show up again (in 5 reviews)

More Highlights

35 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Deluxe Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Shoreview, MN
    Current Employee - Software Engineer in Shoreview, MN

    I have been working at Deluxe Corporation

    Pros

    Great Cafeteria. Nice laptop computers.

    Cons

    95% of all projects are outsourced to offshore companies in India. You will be required to wrestle control of your project back to the company.

    Advice to ManagementAdvice

    Re-organize your management and restructure.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    They will sell you one thing, deliver another.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales & Service Representative in Shoreview, MN
    Former Employee - Sales & Service Representative in Shoreview, MN

    I worked at Deluxe Corporation

    Pros

    None. Not a single thing.

    Cons

    Salary freezes, no wage increase for 2 years. Layoffs, low morale, unrealistic goals.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Clueless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources
    Former Employee - Human Resources

    I worked at Deluxe Corporation full-time (more than a year)

    Pros

    The benefits are good. The salary is competitive and it is good if you can retire there and the company is good to the retired employees

    Cons

    The HR is clueless and do not know what they are doing. The Director of HR financial services is slow, does not do anything. Does not know anything and they need to get rid of her.

    Advice to ManagementAdvice

    Get rid of your HR department.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Bypass Deluxe as cares little about customers and employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Deluxe Corporation full-time (more than 8 years)

    Pros

    Still makes revenue in the declining check industry

    Cons

    Upper management makes all decisions which are short term focused and doesn't empower employees who have to sell terrible products. Horrible work culture.

    Advice to ManagementAdvice

    Stop being bean counters as management should be strategic leaders

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Big company work is done the way it was done in 1970.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Printer in Chicago, IL
    Current Employee - Printer in Chicago, IL

    I have been working at Deluxe Corporation full-time (more than 3 years)

    Pros

    I would not reccomend any of the people I know to try to get a job here.Not worth your effort.

    Cons

    People with extensive knowledge never get paid what they are worth. Never any chance to cross train or get promoted.

    Advice to ManagementAdvice

    Pay people what they are worth. If you dont do this the employees will move on.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Run!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deluxe Corporation full-time (more than 8 years)

    Pros

    Free parking good location free checks PTO plan nice typical 401k match benefits are pretty good flexibility when needed. On site cafeteria

    Cons

    Dysfunctional senior leaders, terrible IT, layoffs every single Fall...EVERY single Fall...can't cut your way to growth. They have no clue how to integrate acquisitions..every single one has failed. Do not invest in what is needed. Hot headed CEO who has no clue how to inspire people. His EQ is very low and self awareness is non-existent.

    Advice to ManagementAdvice

    Won't listen anyways but stop the layoffs, stop allowing senior leaders to be unethical. Acquire a genuine care for people. Sell your stock cuz it is going nowhere but down. The shifting if numbers to make you look better than what you are will catch up to you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    All Politics and non-I.T. people lording over I.T. people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deluxe Corporation full-time

    Pros

    They are taking the correct strategy by switching to a technology company, but sabotage it by letting incompetent I.T. and non-I.T. people rule.

    Cons

    No one is accountable. Doing the simplest thing requires hours of meetings and politics. VERY hierarchical. If you are below someone they will exert their influence. The illusion of performance is more important than performance, so if you are an expert in I.T. making great progress you will be shot down and micro-managed (since usually short-term sacrifices are required for mid to long-term gains).

    Advice to ManagementAdvice

    You have NO CLUE about technology. Fire incompetents and political saboteurs, hire competent IT people, then get the F out of the way and let them do their job. Ensure no one who isn't born and bred into successful technology has a position of power over those who do.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Transformation?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SAM in Minneapolis, MN
    Former Employee - SAM in Minneapolis, MN

    I worked at Deluxe Corporation full-time (more than 3 years)

    Pros

    Good at recruiting and presenting the company as a resurgent organization. They fooled me.

    Cons

    Check printing still brings in a lion share of revenue despite what company has the street believing. We all know how printers are doing today. Deluxe uses the surplus model for hiring. Lateral transfers and weeding out the weak. A process for which the "best" never apply.

    Advice to ManagementAdvice

    Make a BIG acquisition, that is the only way I see this organization staying relevant.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    A miserable culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Shoreview, MN
    Former Employee - Sales Consultant in Shoreview, MN

    I worked at Deluxe Corporation full-time (less than a year)

    Pros

    None - run away as fast as you can! Deluxe will hire you on a whim that one of their next great products will take off. When it does not because of poor execution you will be out the door.

    Cons

    Continue to churn head count. Recently terminated most every Senior Manager. Many long - term employees have been methodically reduced in head cut. Many of these people were with the company for 10 - 20 years. Few are left.

    Advice to ManagementAdvice

    Advice to Board: Remove Lee Schram. He is not an effective leader for the long term and certainly not a good citizen.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Awful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loyalty Sales Representative in Groton, MA
    Former Employee - Loyalty Sales Representative in Groton, MA

    I worked at Deluxe Corporation full-time (less than a year)

    Pros

    There are no positives about working at Deluxe. You are treated like less than human. It is not a good work environment.

    Cons

    The policies at Deluxe are very backwards. When you work there your entire life is at their mercy; you are not a person, you are a robot.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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