Deluxe Corporation
2.8 of 5 142 reviews
www.deluxe.com Saint Paul, MN 5000+ Employees

Deluxe Corporation Reviews

Updated Apr 12, 2014
All Employees Current Employees Only

2.8 142 reviews

                             

53% Approve of the CEO

Deluxe Corporation CEO Lee J. Schram

Lee J. Schram

(97 ratings)

43% of employees recommend this company to a friend
29 Employee Reviews Back to all reviews
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The company needs improvement

Customer Service (Current Employee)
Lenexa, KS

I have been working at Deluxe Corporation full-time for less than a year

ProsIts a place to work and I guess if you want to stay in one position for the rest of your life then its a good place to be.

ConsLong hours sitting on a phone talking to angry New Yorkers can get irritating

Advice to Senior ManagementThe company needs to help its employees out more and give more chance to change and move up or more chances for raises.

No, I would not recommend this company to a friend

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An Office Full of Bullies

Anonymous Employee (Current Employee)

I have been working at Deluxe Corporation full-time

ProsI really enjoy my actual job duties. Promotion potential is there. I get money back from the wellness program for going to the doctor which is nice.

ConsThe recruiter/my manager oversold the company culture. Even their video with employees saying they work there because of the people feels like a lie now. The people I have to work with have ugly personalities and don't live up to the "shared values". You ask for help/clarification/guidance and managers treat you like it's your fault you don't understand something and use it against you. Even going to HR doesn't help because managers will just say what they know HR wants to hear.

Advice to Senior ManagementStop putting all the companies' eggs in the financial basket. People are more than just ways to hit your numbers.

No, I would not recommend this company to a friend

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This old company is trying to figure out how to stay alive, but they don't know what they're doing.

Sales (Current Employee)
Shoreview, MN

I have been working at Deluxe Corporation full-time for more than 10 years

ProsGreat people to work with. They attempt to make it a fun environment, but it doesn't always work.

ConsThe pressure of sales is enormous. Micro management that dictates everything once you start your day. They require the sales team to offer so many products on calls that the customers are getting fed up. High pressure to sell web sites while their own web site has issues. Assumptive sales approaches and add ones are turning off the once loyal customers. Brand loyalty doesn't exist anymore. The incentive plans change so often it seems that management doesn't really know what they're doing.

Advice to Senior ManagementListen to your sales staff. Determine what you're good at and stay with it. Customers don't want to be sold stuff they can get elsewhere for a fraction of the inflated prices we charge.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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No upward movement

Account Executive (Former Employee)
Charlotte, NC

I worked at Deluxe Corporation full-time for more than a year

ProsWeekly base pay, decent benefits and fairly lax with time requirements as long as your numbers are met.

Consconstant commission changes and inaccuracies, direct management and senior management have ZERO experience in selling the products. Unrealistic quotas and goals. Compensated well for going over sales goals, then a new ceiling is placed that is unobtainable with current lead structure.

Advice to Senior ManagementBe honest and forthcoming with advancement opportunities and direction of company.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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experience at deluxe

Technical Analyst (Former Employee)
Shoreview, MN

I worked at Deluxe Corporation as a contractor for more than a year

Prossome wide range of technology use

Consdepressing environment and non-cooperative peers

Advice to Senior Managementshould be open to change and be more cooperative

No, I would not recommend this company to a friend

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Account Manager

Account Manager (Former Employee)

I worked at Deluxe Corporation for more than a year

ProsCompany vehicle
Benefits and Work Life Balance

ConsManagement was not involved with sales process

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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lack of authority or resources

Architect (Current Employee)
Shoreview, MN

I have been working at Deluxe Corporation full-time for less than a year

ProsThe company is successfully changing its business model; compensation is high; there is work-life balance; employees are supportive and friendly.

ConsIt appears that company cuts corners on all expenses except for compensation. High compensation attracts people to positions for which they are overqualified. That in combination with lack of adequate resources or authority leads to job dissatisfaction.

Advice to Senior ManagementRevisit the job, compensation, and decision-making mechanizm

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Technology company managed as a manufacturing company

Anonymous Employee (Current Employee)

I have been working at Deluxe Corporation for more than a year

ProsMany great people to work with. Good company culture. The benefits are on the better end of the spectrum.

ConsThey say they are a technology company and cutting edge, but the technology is behind compared to other companies they want to compare themselves with.
The company has been managing the shrinking revenue by cutting costs wherever they can.

Advice to Senior ManagementTry and figure out what kind of company you want to be and manage appropriately. If you want to be a technology company, manage to that. If you want to be a manufacturing company, manage to that.

Yes, I would recommend this company to a friend

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Time to get serious about the problems

Product Development (Former Employee)
Shoreview, MN

I worked at Deluxe Corporation full-time for more than a year

Pros-Some hard-working, smart, co-workers
- Pay range is higher than at comparable positions with other companies

ConsThe corporate culture values inclusion, consensus and relationships above all. The result is an overload of meetings with scores of people involved in making even minor decisions. Those who speak truth to power do so at their own peril. If you are able to compliment the Emperor on his new clothes and focus on building strong relationships with upper management, rather than focusing on achieving the true growth and change that is needed to turn this company around, you will be personally successful.

Advice to Senior ManagementCreate an environment that rewards and encourages negative thinking and dissent that identifies problems that need to be fixed. By marginalizing those who point out problems, you have created an environment where people aren't willing to say the critical things that need to be said because of the repercussions.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Trying to get into the online game too late

Account Executive (Former Employee)
Kansas City, MO

I worked at Deluxe Corporation full-time for more than a year

ProsThe company is 100 years old and number one at something (Check Printing) Deluxe one of the best benefit packages I've seen, PTO,Insurance etc.

ConsI worked within the online division of company selling Search Marketing and Website. Deluxe could not honor packages on back end once they were sold. They want to get into the tech biz but not willing to step out of 1913.

They lure you in with lots of talk about big commission checks but always set unreachable goals. Part of problem with comp plan was your pay depended on customers actually sticking around and like I said back end support was not there.

Advice to Senior ManagementStick to making checks.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Deluxe Corporation reviews and ratings — including employee satisfaction and approval rating for Deluxe Corporation CEO Lee J. Schram. All 29 reviews posted anonymously by Deluxe Corporation employees.