Deluxe Corporation

www.deluxe.com

Deluxe Corporation Reviews

Updated January 6, 2015
Updated January 6, 2015
182 Reviews
2.7
182 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Deluxe Corporation CEO Lee J. Schram
Lee J. Schram
120 Ratings

Review Highlights

Pros
  • Work life balance has also dramatically improved in the last year (in 13 reviews)

  • They offer very good benefits and generous paid time off (in 15 reviews)


Cons
  • Little diversity in upper management (in 6 reviews)

  • High turnover rate from people that are fired, quit or just never show up again (in 5 reviews)

More Highlights

42 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    OK - people are wonderful, no room for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deluxe Corporation

    Pros

    People are fantastic to work with.

    Cons

    There is no room for advancement.

    Advice to ManagementAdvice

    Promote from within as there is a lot of hidden talent.

  2.  

    Deluxe is a good Company to work for. Their focus is more on the bottom line vs employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Lenexa, KS
    Former Employee - Customer Service Representative in Lenexa, KS

    I worked at Deluxe Corporation

    Pros

    The insurance and benefit package is good, and they do move people up through the ranks.

    Cons

    Starting pay is low for a major corporation, they do show favoritism. While most jobs are posted a lot of them are not. People don't have equal access to bid on jobs.

    Advice to ManagementAdvice

    Follow the Golden rule !!

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    A good company to work for but could be a great company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Groton, MA
    Former Employee - Anonymous Employee in Groton, MA

    I worked at Deluxe Corporation full-time (more than 10 years)

    Pros

    On the whole, most employees are extremely dedicated, intelligent and always willing to help others. They always rally to get things accomplished and working with them is the best part of working there..

    Cons

    Upper management is very results driven without regard to their employees.

    Advice to ManagementAdvice

    Please remember that the employees are your greatest assets and resources. If treated as such, they wll gladly go far beyond your expectations.

    Recommends
    Positive Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good experience no long term future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Account Manager in Bakersfield, CA
    Current Employee - Corporate Account Manager in Bakersfield, CA

    I have been working at Deluxe Corporation full-time (more than 8 years)

    Pros

    Great company, solid benefits, great mid management team that has years of experience in the field.

    Cons

    Not a positive outlook, the core product (check printing) is shrinking and company is losing market share to competitiors as they try to force additional pricing increases on clients. This is something that continues to frustrate clients and points them to other vendors.

    Deluxe has continued to fail to bring any other relevant products/solutions to market.

    Advice to ManagementAdvice

    Find an identity.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Greensboro, NC
    Former Employee - Customer Service Representative in Greensboro, NC

    I worked at Deluxe Corporation full-time (more than 10 years)

    Pros

    Good pay, great health benefits

    Cons

    Call script change, change from a customer focus care center to a sells focused center. poor leadership amongst management

    Advice to ManagementAdvice

    Move diversity training for the customer service associates, train managers to be more consistent amongst themselves

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Use to be great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Shoreview, MN
    Former Employee - Anonymous Employee in Shoreview, MN

    I worked at Deluxe Corporation full-time (more than 10 years)

    Pros

    Benefits, compensation and the people.

    Cons

    They used to appreciate employees and gave me a lot of opportunities. Company changed over last few years. Now only for the select few. Do more with less because of constant lay-offs, Worked extremely long hours. No work /life balance. No appreciation for good employees.

    Advice to ManagementAdvice

    Long hours, no work/life balance and even with great work you could not get a promotion. I am guessing because it was not in the budget. With constant lay-offs it leaves others with even more work when employees are already maxed out. Be careful, with the job market opening up you may find yourself loosing good employees and the expense of training new ones in.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Customer service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Deluxe Corporation full-time (more than a year)

    Pros

    good job for students who need an easy job

    Cons

    constant change and heavy sales pitches required

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Dramatic cut (40%) in online marketing department commission leads poor outlook in 2014 and beyond.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Charlotte, NC
    Current Employee - Inside Sales Representative in Charlotte, NC

    I have been working at Deluxe Corporation full-time (more than a year)

    Pros

    Good benefits
    Flexible schedule
    Base salary + commission
    Nice facility
    Sales contests with decent prizes
    Selling websites, social media advertising, local SEO, search engine advertising--building a professional skill set that has a marketable future

    Cons

    Commission below average
    Phone system is surprisingly terrible. Calls disconnect every day, all day. Inexcusable for sales professional trying to make a living on the phone.
    IT department needs overhaul
    Product fulfillment is below average for online marketing services

    Advice to ManagementAdvice

    Invest in technology personnel and resources
    Quickly change your base pay and commission structure to retain your work force

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Solid company, but not innovative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Shoreview, MN
    Former Employee - Anonymous Employee in Shoreview, MN

    I worked at Deluxe Corporation full-time (more than 3 years)

    Pros

    Pro – Great people to work with. Excellent salaries and benefits. Good work-life balance

    Cons

    Con – Very political, and honest feedback is discouraged. It is not an innovative place to work, so new ideas are not encouraged to bubble up from employees, but are pushed down from executives. Tiered structure, which leads to top-heavy management.

    Advice to ManagementAdvice

    Allow for differing opinions - it makes for a more innovative environment which will help in your diversifying strategies. Cut out some managers and hire more workers. Decrease the politics and listen to everyone – not just the chosen few.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Lots of turnover...

    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Deluxe Corporation full-time (more than a year)

    Pros

    Great benefits. The longer you stay the better it gets.

    Cons

    Mircromanaged. Poor flexibility. High expectations with little training on new products and services. High turnover. Dont get to know any of your coworkers too well.

    Advice to ManagementAdvice

    Help your employees help themselves.

    Recommends
    Neutral Outlook
    Approves of CEO

Deluxe Corporation Photos

Work at Deluxe Corporation? Share Your Experiences

Deluxe Corporation

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.