Deluxe Corporation

www.deluxe.com

Deluxe Corporation Reviews

Updated January 16, 2015
Updated January 16, 2015
183 Reviews
2.7
183 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Deluxe Corporation CEO Lee J. Schram
Lee J. Schram
121 Ratings

Review Highlights

Pros
  • Work life balance has also dramatically improved in the last year (in 13 reviews)

  • They offer very good benefits and generous paid time off (in 15 reviews)


Cons
  • Little diversity in upper management (in 6 reviews)

  • High turnover rate from people that are fired, quit or just never show up again (in 5 reviews)

More Highlights

47 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Deluxe Corporation full-time (more than 10 years)

    Pros

    Retirement Savings program through Profit Sharing, 401K, etc. allowed me to save at a high level for retirement. Managers did not micro-manage. Internal support organization provided excellent service to financial institutions.

    Cons

    Pace of bringing new marketing services solutions to market is slow. Compensation model is below other relevant companies providing services to financial institutions.

    Advice to ManagementAdvice

    Improve employee recognition programs.

    Doesn't Recommend
    Neutral Outlook
  2.  

    Respected company with good benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deluxe Corporation full-time (more than 10 years)

    Pros

    Terrific co-workers an solid management. Pretty good work life balance and supportive culture.

    Cons

    Struggling to transform to a more diverse product and services suite and as a result the business segment I was working for is constantly downsizing.

    Approves of CEO
  3.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deluxe Corporation full-time (more than 8 years)

    Pros

    I think the current leadership pulled through some very tough times, with tough change management to adjust to the competitive and tough to grow business climate.

    Cons

    Slow to change at times and political.

    Advice to ManagementAdvice

    See above

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good job overall.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support in Lenexa, KS
    Current Employee - Technical Support in Lenexa, KS

    I have been working at Deluxe Corporation full-time

    Pros

    Supervisors care about you instead of being just a number. 3 weeks of vacation, benefits from the start.

    Cons

    Sometimes understaffed which can be very stressful.

    Advice to ManagementAdvice

    More promotions

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    A company in transition, and gaining traction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager
    Former Employee - Project Manager

    I worked at Deluxe Corporation full-time (more than 10 years)

    Pros

    Superb culture! Deluxers help each other to succeed, and serve their customers (both internal and external). Good benefits, decent pay.

    Cons

    Deluxe has become too assumptive about products and services. Tend to push products and services from an "opt out" rather than "opt in" perspective... risking client loyalty.

    Advice to ManagementAdvice

    Spend more time engaging employees and assessing options / impact of products and services from a customer perspective.

    Recommends
    Positive Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Development & Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Deluxe Corporation

    Pros

    Put your best foot forward and the doors will open. Even if they they can't right now, plenty of opportunity to receive kudos and coaching on how to excel in your profession. Opportunities to shift to new roles and advance are available as well.

    Cons

    Fast-paced. They weren't kidding. Sometimes you look for a lull in the race, but we cover a lot of ground and there is satisfaction in what we get done.

    Advice to ManagementAdvice

    While you promote and advance the top workers, keep in mind those that are solid contributors.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to work if you're motivated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Lancaster, CA
    Current Employee - Inside Sales Representative in Lancaster, CA

    I have been working at Deluxe Corporation full-time (more than a year)

    Pros

    I like this company, they reward high performance with nice monthly bonuses, so if you're motivated then it's a great place to work. There are several of my co-workers who are lazy and they sit around complaining that the bonuses are too hard to get, even though there's a ton of us who get them every month. I wish these lazy people would be fired cuz they bring the rest of us down. My boss is awesome and his boss is also really cool, but once you go above that level I get the impression that they don't listen to us anymore.

    Cons

    They're afraid to fire people because they don't want to have bad attrition numbers, but I don't see how having a high attrition rate hurts you more than having lazy employees stick around way longer than they should.

    Advice to ManagementAdvice

    Fire fire fire! Get rid of these people that are negative. They bring us good employees down and demotivate us.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Nice people & decent pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Graphic Designer in Shoreview, MN
    Former Employee - Lead Graphic Designer in Shoreview, MN

    I worked at Deluxe Corporation full-time (more than a year)

    Pros

    Nice working environment - Co-workers and direct managers in marketing were really good. Pay was good. Good equipment & software - they made sure stuff was ergonomic. Decent cafeteria - with ok food to buy.... short on microwaves for your own food. Next to park with lake - nice for lunch time walks.

    Cons

    Higher management too slow to change with the times. Huge lay-offs without assessing individual employee experience & knowledge.

    Advice to ManagementAdvice

    Before doing lay-offs - should really assess individual employee experience & knowledge. Social media marketing was late and is still weak.

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Deluxe Corporation is a solid organization to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Sales Executive in Salt Lake City, UT
    Former Employee - Client Sales Executive in Salt Lake City, UT

    I worked at Deluxe Corporation full-time (more than 10 years)

    Pros

    Deluxe is a very professional company. They deliver what they promise. They treat clients and employees with integrity and respect.

    Cons

    Working for Deluxe requires the ability to adjust to constant change.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Moving in the right direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deluxe Corporation

    Pros

    The Deluxe culture has turned more positive in the last year and is now a pretty good place to work - if you are in the right division. The managers are approachable, extremely good at their jobs and easy to work for! Work life balance has also dramatically improved in the last year.

    Cons

    There is high turnover. When I noticed that long term employees were being let go, I knew that I needed to move on.

    Advice to ManagementAdvice

    The work atmosphere is depressing in some buildings, a major overhaul is needed so that people want to be on location.

    Recommends
    Neutral Outlook
    Approves of CEO

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