Deluxe Entertainment

  www.bydeluxe.com
  www.bydeluxe.com

Deluxe Entertainment Reviews

Updated October 20, 2014
Updated October 20, 2014
127 Reviews
2.5
127 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Deluxe Entertainment CEO Cyril Drabinsky
Cyril Drabinsky
27 Ratings

Review Highlights

Pros
  • A great work environment, plus awesome people who work there (in 10 reviews)

  • Great people really do work here, as their motto says (in 7 reviews)


Cons
  • High level of office politics, gossip, nepotism, work-life balance does not exist (in 8 reviews)

  • Upper management has little to no regard for their employees or the ideas/suggestions of their employees (in 13 reviews)

More Highlights

35 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Great potential squandered by lack of vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deluxe Entertainment full-time (more than 8 years)

    Pros

    Huge potential in the marketplace with all the various services available under one roof.

    Cons

    Company does not value the employees that actually do the work. There are plenty of C Level executives around, but the folks that get the work done and keep the clients happy, well, they're throw away. Further, this is a company that is severely lacking any sort of vision and leadership. A once great company disappearing before our eyes.

    Advice to ManagementAdvice

    Good luck.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    From Family Oriented to Corporate Mess in 5 easy Steps!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QC Technician in Burbank, CA
    Former Employee - QC Technician in Burbank, CA

    I worked at Deluxe Entertainment full-time (more than 3 years)

    Pros

    Cannot speak for current, but they did have a positive work culture, events around holidays, bonuses.

    Cons

    High level of office politics, gossip, nepotism, work-life balance does not exist. Bonuses have been removed.

    Advice to ManagementAdvice

    Retool upper level management, remove glut of SVP and VP's, find managers who are aware of the current change in the market and can hire and respond accordingly. Stop purchasing companies and focus on the current product.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Low benefit level.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Engineer, Lead in Burbank, CA
    Current Employee - Applications Engineer, Lead in Burbank, CA

    I have been working at Deluxe Entertainment full-time (more than 3 years)

    Pros

    Has contact to major movie studios.

    Cons

    Not a software company, no good for soft engineer.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Ugh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Burbank, CA
    Former Employee - Account Manager in Burbank, CA

    I worked at Deluxe Entertainment full-time (more than an year)

    Pros

    none that i can think of

    Cons

    not good company is very jaggedy

    Doesn't Recommend
    No opinion of CEO
  6. 7 people found this helpful  

    Unsatisfying.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Desktop Support Specialist in Burbank, CA
    Current Employee - Desktop Support Specialist in Burbank, CA

    I have been working at Deluxe Entertainment full-time (more than 3 years)

    Pros

    - Great group of co-workers who take pride in what they do
    - decent amount of new technology being introduced all the time
    -

    Cons

    - Great workers are not given the value/recognition they deserve
    - Very low pay (i can only speak for myself)
    - Director level and above have no clue how to manage what few employees they have left ( CORP IT)
    - Extremely low moral with no end in sight.

    Advice to ManagementAdvice

    take a pay cut or give up your yearly bonus so that you can bring all your employees up to appropriate salaries for the work they do, not just based on what they are titled as.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Once upon a time... this was a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Burbank, CA
    Current Employee - Anonymous Employee in Burbank, CA

    I have been working at Deluxe Entertainment full-time (more than 5 years)

    Pros

    -Majority of Co-workers/Peers are a pleasure to work with.
    -Decent 401K Match

    Cons

    -Reactive culture rather than Proactive.
    -Top Heavy (too many "Directors and Operation Managers).
    -HR Department is the absolute worst.
    -So much red tape it chokes potential, growth, and morale.
    -Pay is on the very low end. Don't expect a yearly raise increase. Going on 3 years strong.

    Advice to ManagementAdvice

    Rather than implementing horribly conceived ideas, maybe first speak to the people who will be directly impacted by your patchwork of an idea. Learn to address the root causes. Keep good workers rather than letting them walk. In the end you're only hurting the whole by hiring sub-par employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 5 people found this helpful  

    Lead Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Deluxe Entertainment full-time (more than 3 years)

    Pros

    Cutting edge work, hands on work

    Cons

    No career plan, upper management cut off, no communication of company performance or goals, employees are only appreciated after they lay down papers

    Advice to ManagementAdvice

    Please try to retain the already lean workforce. Also do market analysis on pay levels and provide more competitive pays.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Leaves no time for life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deluxe Entertainment

    Pros

    not a lot to say about this

    Cons

    long hours, low pay, just not a good pace for students

    Doesn't Recommend
    Disapproves of CEO
  10. 2 people found this helpful  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Deluxe Entertainment full-time

    Pros

    The people are great. The divisions are filled with smart hard working staff.

    Cons

    Top management is distant and do not seem to care much about learning the business. Goals are pushed down with little to no thought to reality. There is a high turn over due to the low pay.

    Advice to ManagementAdvice

    Promote the right people and not just those that threaten to quit or just complain the most.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Time to focus on quality instead of quantity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Burbank, CA
    Current Employee - Account Manager in Burbank, CA

    I have been working at Deluxe Entertainment full-time (more than 5 years)

    Pros

    The salaries and benefits can be decent if you are a valued team member. The company is in most of the production arenas so you can find yourself doing interesting work.

    Cons

    The company seems to be only interested in growing. There is no focus on the employee experience so there are a lot of disgruntled employees. For most employees, there is little chance for growth and raises have been halted for several years now. Clients feel like they are working with a factory instead of having a personalized experience.

    Advice to ManagementAdvice

    Listen to the employees and individual divisions. Forcing money losing ventures on departments and then criticizing revenue/profit is toxic on the work environment.

    Doesn't Recommend
    Negative Outlook

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