Deluxe Entertainment

  www.bydeluxe.com
  www.bydeluxe.com
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Deluxe Entertainment Reviews

Updated August 3, 2014
Updated August 3, 2014
115 Reviews
2.2
115 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Deluxe Entertainment CEO Cyril Drabinsky
Cyril Drabinsky
27 Ratings

Review Highlights

Pros
  • Working environment is clean and air conditioning works well (in 8 reviews)

  • Great people really do work here, as their motto says (in 7 reviews)


Cons
  • Upper management has little to no regard for their employees or the ideas/suggestions of their employees (in 11 reviews)

  • Terrible work life balance, Messy Software Development and release cycle (in 6 reviews)

More Highlights

27 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Industry Heavyweight Trying to Stay Fit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deluxe Entertainment full-time

    Pros

    Deluxe has a long and impressive history, global assets, and some proven leaders in the industry. I worked with many terrific individuals in many different branches of the company. Very nice working environment day to day.

    Cons

    The sheer size and complexity of Deluxe's operations, combined with the rapid pace of change in the industry, results in many communication breakdowns and some confusion about direction. Communications from corporate are frequently obscure or non-existent.

    Advice to ManagementAdvice

    Be more communicative to the "troops on the ground". Specifics, not generalities, help employees focus and get behind company initiatives.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    I got film ready for transportation to theaters

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deluxe Entertainment full-time for more than 10 years

    Pros

    Free screening of some movies

    Cons

    management did what they wanted

  3.  

    Short contract; great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deluxe Entertainment as a contractor

    Pros

    Great and smart people to work with!

    Cons

    Getting set up with a computer...

    Recommends
    No opinion of CEO
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  5. 1 person found this helpful  

    No news is good news

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deluxe Entertainment full-time for more than 3 years

    Pros

    Pay is above average and the divisions operate autonomously

    Cons

    Information about the company where it is headed what its objectives are, how your position relates to the big picture is almost totally absent. Much depends on personal relationships as opposed to performance. In fact, there are no performance reviews in many of the business units. In this company the silos are made of a titanium alloy

    Advice to ManagementAdvice

    Be more transparent and encourage the staff to contribute to the goals once you decide what they are.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Safe and secure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Santa Monica, CA
    Former Employee - Anonymous Employee in Santa Monica, CA

    I worked at Deluxe Entertainment full-time for more than 3 years

    Pros

    Good pay, okay benefits, creative opportunities.

    Cons

    When it is slow, it is slow. Disconnect between the Hollywood division and all the subsidiaries around Los Angeles.

    Advice to ManagementAdvice

    Focus on your employees and what they can do for you. Deluxe employs some of the most creative people in the world, and yet they can be stifled by bureaucracy and oversight.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 5 people found this helpful  

    A Company that Needs to Hire and Promote Base On Knowledge, Not Just A Resume.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Coordinator  in  Burbank, CA
    Current Employee - Account Coordinator in Burbank, CA

    I have been working at Deluxe Entertainment full-time for more than a year

    Pros

    When account required, got to work overtime.

    Cons

    Zero job security and a great place for incompetent idiot to become Sr. Managers.

    Advice to ManagementAdvice

    Hardworking employees should never be laid-off for no good reason. People in this business are the sort of assets that become more valuable as the time goes by, just like a properly matured bottle wine. It's never a bad idea to motivate the employees by the providing funding for their education.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    This place used to be great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Manager  in  Burbank, CA
    Current Employee - Production Manager in Burbank, CA

    I have been working at Deluxe Entertainment full-time for more than 8 years

    Pros

    Periodically there are free snacks. Some nice benefits. There also some great people to work with who really know their business and I've learned so much from them.

    Cons

    I get told all the time that I'm a valued employee yet whenever I try to move up in the company, I'm told "Oh, you don't want to do that job." And then they bring in someone from outside the company to do that job. It's much easier to move up if you leave the company than if you stay and try to work your way up. There's almost no training, especially not on their new ordering system they are expecting everyone to use. Lots of politics go on here - some of us haven't had a raise in years at our location yet people at other locations get yearly bonuses based on company performance which we are told is good. Why isn't that given to all Deluxe employees? And if you aren't in with the right section of upper management, you aren't going anywhere. And upper management changes every year here. But they don't seem to have a plan as everything is very haphazardly put together without much forethought so that when issues happen, everyone freaks out. Very reactive rather than proactive.

    Advice to ManagementAdvice

    When I started with the company years ago, the management at that time knew how to nurture their talent. Now they cut as many people as possible by combining job roles, cutting pay and expecting people to do the work of two people while getting around overtime by making them salary. Why not set an example by first cutting the salaries of upper management? A 10% cut there is going to help a lot more with the budget and let us keep talented workers. And instead of basing layoffs on salary level, base it on performance. My department lost our best performer because he had been with the company long enough to have earned a higher salary and now I'm stuck with constantly having to fix the mistakes of the guy who should have been tossed.
    And don't pay lip service to your employees. If you value an employee, don't say it, show it! Provide a career path so we can move up. Don't promise us a promotion and then hire someone from outside the company instead without even giving us a heads up about why the sudden change.
    Stop being so full of yourselves at the company meetings and talking about how great we are and how much the studios love us the most. I talk with the clients and they sing an entirely different tune as they are sick of the attitude, the continual production issues and the lack of customer service. They prefer working with the boutique post houses and are actively looking to find ways to get away from us.
    And get more server space. We've been transitioning to digital for quite some time now and there is absolutely no excuse for the lack of adequate server space. Files are getting corrupted or lost because servers are overloaded and end up crashing and connectivity within the building is horrendous as it can take hours for files to be moved and not everyone has all the software they need to create or review them to ensure they are good before they go out the door.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    A lot of history.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Administrator  in  Los Angeles, CA
    Former Employee - IT Administrator in Los Angeles, CA

    I worked at Deluxe Entertainment full-time for more than 3 years

    Pros

    Surprisingly interesting place to work given the motion picture connection. Get to learn a lot about the processes.

    Undergoing transition from legacy business to digital.

    Cons

    Not a lot of place to progress. Some unhappy people about inevitable transition to digital.

    Advice to ManagementAdvice

    Provide career paths.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Burbank, CA
    Current Employee - Software Engineer in Burbank, CA

    I have been working at Deluxe Entertainment full-time

    Pros

    Nice People, easy to work with.

    Cons

    Terrible work life balance, Messy Software Development and release cycle

    Doesn't Recommend
    Neutral Outlook
  11. 1 person found this helpful  

    It was great when Hollywood made movies on film

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deluxe Entertainment

    Pros

    Very entrepreneurial and client focused

    Cons

    Absence of communication, strategy or performance metrics other than revenue and profit

    Advice to ManagementAdvice

    Determine and communicate what you want to accomplish and how you plan to do so

    Recommends
    Negative Outlook
    Disapproves of CEO

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