Deluxe Entertainment

www.bydeluxe.com

Deluxe Entertainment Reviews

Updated January 19, 2015
Updated January 19, 2015
140 Reviews
2.4
140 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Deluxe Entertainment CEO Cyril Drabinsky
Cyril Drabinsky
29 Ratings

Review Highlights

Pros
  • A great work environment, plus awesome people who work there (in 10 reviews)

  • Great people really do work here, as their motto says (in 7 reviews)


Cons
  • High level of office politics, gossip, nepotism, work-life balance does not exist (in 8 reviews)

  • Upper management has little to no regard for their employees or the ideas/suggestions of their employees (in 13 reviews)

More Highlights

33 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good colleagues essential to weathering an uncertain environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Burbank, CA
    Current Employee - Anonymous Employee in Burbank, CA

    I have been working at Deluxe Entertainment full-time (more than 3 years)

    Pros

    industry recognition (100 year old company); impressive retention of good talent; private company so fairly nimble in the industry; consistent with annual employee reviews

    Cons

    acceptable but not best in class in terms of employee benefits; hiring process may be the only opportunity to negotiate compensation - generally no cost of living adjustments, merit-based increases or bonuses.

    Recommends
    Neutral Outlook
  2.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Accountant in Burbank, CA
    Current Employee - Staff Accountant in Burbank, CA

    I have been working at Deluxe Entertainment full-time (more than a year)

    Pros

    -Work/life balance
    -Low stress job
    -Easy job
    -Easy commute
    -Ample parking

    Cons

    -lots and lots of layoffs
    -decentralized and unorganized among the business units
    -bad/little to no communication among business units
    -inefficient
    -bad employee morale
    -pigeon-holing
    -no linear career growth/advancement in place
    -no annual reviews
    -lots of temps who stay temps for a very long time
    -cubicle hell

    Advice to ManagementAdvice

    -Centralize among the various business units and communicate better with all business units, so everybody is on the same page, and everybody knows what's going on, instead of having to recreate the wheel and lead to inefficiencies
    -Cross train people instead of constantly hire personnel

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 5 people found this helpful  

    Temp army

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Burbank, CA
    Current Employee - Anonymous Employee in Burbank, CA

    I have been working at Deluxe Entertainment full-time (more than a year)

    Pros

    Donut Mondays. Mediocre food trucks. I usually find parking in the lot. People here are nice in general and my direct supervisor is a good guy.

    Cons

    Low pay. No plan to make temps permanent. No raises. Poor communication between different departments leads to inefficient workflows.

    Advice to ManagementAdvice

    Please don't fire me.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Moosic, Pennsylvania location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Analyst in Moosic, PA
    Former Employee - Quality Analyst in Moosic, PA

    I worked at Deluxe Entertainment full-time (less than a year)

    Pros

    1) I could speak to my Manager and Director about anything - good or bad.

    2) My manager and Director were extremely accommodating and understanding of when I needed time off for personal reasons.

    3) Deluxe has a Car Pool option in which you can be reimbursed around $50-$60 per month.

    4) Free bagels every Wednesday morning.

    5) During summer time, they provide free Friday afternoon treats that change weekly (one week it may be ice cream, next week hoagies and chips, root beer floats, etc..)

    Cons

    1) Deluxe has a shut down between Christmas and New Years that you will not be compensated for. I was given 2 weeks of vacation time (accrued monthly) and employees are expected to stash away 5 days so that it doesn't go unpaid. In fact, a company-wide email was sent out in July as a reminder to set aside 5 days of your personal time. As a full time employee (not a contractor, not a temp, not a consultant) I would expect this to be covered by the company.

    2) The Moosic, PA location does not close for severe winter weather conditions. I have been told they never close for bad weather and they never will. My only two floating holidays were eaten up for this reason.

    3) If you are the type of person who likes to start the day early and leave work early (3:30pm / 4pm), this is not the place for you.

    4) No cafeteria on site. Meals on Montage Mountain / Sno Mountain are not cheap and this can become costly over time. For this reason, the refrigerators get jammed up quickly.

    5) Getting stuck on the Mountain for concerts and events is not only infuriating but also a huge inconvenience. Having to jump on I-81 North or South from here is an abomination. If you need to be somewhere right after work, do your best to plan around these things or take a sick day.

    Advice to ManagementAdvice

    - Most employees would rather leave a couple hours early or have half day Fridays in the summer in lieu of all the food treats.

    No opinion of CEO
  6. 1 person found this helpful  

    Industry Heavyweight Trying to Stay Fit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deluxe Entertainment full-time

    Pros

    Deluxe has a long and impressive history, global assets, and some proven leaders in the industry. I worked with many terrific individuals in many different branches of the company. Very nice working environment day to day.

    Cons

    The sheer size and complexity of Deluxe's operations, combined with the rapid pace of change in the industry, results in many communication breakdowns and some confusion about direction. Communications from corporate are frequently obscure or non-existent.

    Advice to ManagementAdvice

    Be more communicative to the "troops on the ground". Specifics, not generalities, help employees focus and get behind company initiatives.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    I got film ready for transportation to theaters

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deluxe Entertainment full-time (more than 10 years)

    Pros

    Free screening of some movies

    Cons

    management did what they wanted

  8. 3 people found this helpful  

    No news is good news

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deluxe Entertainment full-time (more than 3 years)

    Pros

    Pay is above average and the divisions operate autonomously

    Cons

    Information about the company where it is headed what its objectives are, how your position relates to the big picture is almost totally absent. Much depends on personal relationships as opposed to performance. In fact, there are no performance reviews in many of the business units. In this company the silos are made of a titanium alloy

    Advice to ManagementAdvice

    Be more transparent and encourage the staff to contribute to the goals once you decide what they are.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Short contract; great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deluxe Entertainment as a contractor

    Pros

    Great and smart people to work with!

    Cons

    Getting set up with a computer...

    Recommends
    No opinion of CEO
  10. 1 person found this helpful  

    Safe and secure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Santa Monica, CA
    Former Employee - Anonymous Employee in Santa Monica, CA

    I worked at Deluxe Entertainment full-time (more than 3 years)

    Pros

    Good pay, okay benefits, creative opportunities.

    Cons

    When it is slow, it is slow. Disconnect between the Hollywood division and all the subsidiaries around Los Angeles.

    Advice to ManagementAdvice

    Focus on your employees and what they can do for you. Deluxe employs some of the most creative people in the world, and yet they can be stifled by bureaucracy and oversight.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 7 people found this helpful  

    A Company that Needs to Hire and Promote Base On Knowledge, Not Just A Resume.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Coordinator in Burbank, CA
    Current Employee - Account Coordinator in Burbank, CA

    I have been working at Deluxe Entertainment full-time (more than a year)

    Pros

    When account required, got to work overtime.

    Cons

    Zero job security and a great place for incompetent idiot to become Sr. Managers.

    Advice to ManagementAdvice

    Hardworking employees should never be laid-off for no good reason. People in this business are the sort of assets that become more valuable as the time goes by, just like a properly matured bottle wine. It's never a bad idea to motivate the employees by the providing funding for their education.

    Recommends
    Neutral Outlook
    No opinion of CEO

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