Denny's

  www.dennys.com
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Denny's Reviews

Updated Jul 17, 2014
All Employees Current Employees Only

2.8 211 reviews

58% Approve of the CEO

Denny's President & CEO John Miller

John Miller

(65 ratings)

45% of employees recommend this company to a friend

Review Highlights

Pros
  • Decent compensation and work/life balance(in 4 reviews)

  • great people to work with and develop long friendships with(in 6 reviews)


Cons
  • Long hours being 24 hrs is rough with bar crowd(in 9 reviews)

  • Depending on your store, upper management can very greatly(in 9 reviews)

39 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Denny's

    Manager (Current Employee)

    ProsWorking with nice guest. I have a good General manager .

    ConsPersonal life affects a lot of this business . Assistant managers need to out there personal opinions aside . It's food and drink giving good service . Like any business it's sales. Back to basics . Not allowing guest to know what is going on in the back of house . Watching servers and table touching as much as possible .

    Advice to Senior ManagementGrave shift at time can be a little hectic . People doing drugs in the bathrooms . Maybe allowing for you local law in forcemeat to check stores more often would help discourage illegal behavior .

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    cheap labor of wait staff may be exploited

    Server (Former Employee)

    ProsI was hired with no previous experience in this industry. I got to follow around a server during my training. Co-workers were friendly to me.

    ConsI'm reluctant to say that my experience is typical as this was a number of years ago, and things may have changed since I was there. Maybe it varies from location to location, too. However, I was hired to wait tables and ended up spending a lot of time doing things like filling jugs of salad dressing and folding silverware into napkins, all while being paid the tipped minimum wage, which is less than minimum wage. As a server, I'd thought I would make tips to supplement this very low amount, but every hour spent not waiting tables meant that my average earnings were decreased. I ended up making half as much as I would have if I'd been waiting tables during my scheduled hours. My training hadn't informed me as to how much time would be taken up with these activities and it seems that they were exploiting the fact that servers are paid at less than minimum wage. Again, with no experience in the industry, I don't know if this type of scheduling is to be expected, but it really turned me off to this job.

    Advice to Senior ManagementIf you need someone to do general tasks for the restaurant as opposed to waiting tables, hire someone to do that and pay them at least the legal minimum wage. Apparently, according to the law, it's fine for employers to pay less than minimum wage as long as the wage plus tips add up to at least minimum wage, but intentionally scheduling such employees for long hours where they will not be making tips can destroy morale, and it was my primary reason for leaving the position.

    No, I would not recommend this company to a friend

     

    Hostess at dennys

    Anonymous Employee (Former Employee)

    ProsNot really any pros at all

    ConsNo breaks, low pay, i didnt even get paid for my time being there. Waitresses are table hogs

    Advice to Senior ManagementBetter benefits, and free food on breaks

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    I gave my all and did not receive much in return.

    Anonymous Employee (Former Employee)

    ProsI love working with people and loved the relationship I built with customers. I knew most on a first name basis. I was cross trained to learn all areas of the establishment.

    ConsIf you work for a cooperate location, you are appreciated and compensated but if you work for a franchise you are extremely overworked, under appreciated and most of all under paid.

    Advice to Senior ManagementMy best advice would be, learn to appreciate your employees and express that appreciation.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Some co-workers are team players, hard workers; others are lazy and problematic.

    Anonymous Employee (Current Employee) Anaheim, CA

    ProsRegular customers are really nice; some co-workers can be helpful, fun, and easy to get along with.

    ConsSupervisors and managers have unrealistic expectations; exploit those who consistently work hard, forcing them to compensate for the lazy ones. No respect for subordinates. Make you clock out for lunch but have to keep working. Managers with no management/people skills. Took two years to get a raise and more hours.

    Advice to Senior ManagementFirst, hire/promote competent supervisors/managers. Almost seems like they put up with the same bad treatment before being promoted and have a hidden vendetta directed at the subordinates. Good management is not comparing yourself to the new employee/trainee and boasting how you are always perfect, berating the employee instead of providing positive reinforcement. Teach your management to treat employees with respect and dignity. Being a manager or supervisor doesn't mean your subordinate is less than you. I work at a restaurant where the manager has his sister and brother in law reporting to him as supervisors. We are also mistreated and yelled at in front of paying customers. Meetings with senior management are a joke; why have them if nothing is going to change? I have witnessed food dropped on the floor being picked up and placed back in the customer's plate. Corporate needs to pay more attention to their employees and hire good managers and supervisors who know what they are doing and manage using fair employment practices.

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    • Disapproves of CEO

    1 person found this helpful  

    The worst restaurant in 25 yrs.

    A G M (Current Employee) Indianapolis, IN

    ProsThe team I worked with as far as employees

    Cons13 1/2 months with 2 promotions and no raises. you get paid for 40 hrs expected to work 50 which is fine but I worked 65-70hrs. 5-6 days a week. Sales are up 5.8% for 4 months running. Yet again won't get a raise until July!!!!

    Advice to Senior ManagementYou need to take care of the people that take care of you, stop sweating the small stuff and look at the big picture. Get fresher less old school Managers, that are so negative and bad for over all moral

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Denny's itself is a Great company, great standards. Great food.

    Manager (Current Employee)

    ProsExcellent training. Good experience. Good ethics. (Denny's standards)

    ConsWork ONLY for corporate restaurants, not a franchise.

    Advice to Senior ManagementThey are running this like a sweat shop with very little respect for the employee.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

     

    Bad

    Waitess Host (Current Employee) Pigeon Forge, TN

    Prosit gave me a paycheck for only a month

    Conspoor training they hired too many people .when u punch in for work they send u home. they could have at least call me not to come in

    Advice to Senior Managementpoor manager skills

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Career Opportunities
    • Disapproves of CEO

     

    terrible night shifts

    Server (Former Employee) Addison, IL

    ProsThere's no managers to deal with for a majority of your shift which is nice since most are micro-managers. The customers are much nicer and chill and usually know what they want and they tip decently.
    You don't have to try at this job to do good and you don't have to because it's Denny, they cater to poor people.

    ConsThe customers won't tip well if you bother them a lot but they are much more willing to talk at night. There's no manager available most of the time so if anything goes wrong it's your fault even if the manager was supposed to be available to help you.
    management doesn't care to understand the differences in customers at night and during the day, so regardless of how hard you try to sell things, you'll probably fail.

    Advice to Senior ManagementPay your workers a living wage
    Stop working your employees so hard so little pay
    give night shift workers more leeway in regards to sales, night customers don't want to be sold things that normally sell during the day, they usually just want to be left alone.
    OH and use a better operating system than Microsoft 98, you cheap b@stards.
    Loosen up, you cater to poor people, they're going to complain a lot about a lot so please stop giving their complaints so much weight in comparison to your employee's account of events.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Career Opportunities
    • Disapproves of CEO

     

    Pretty terrible company to work for

    Line Cook (Current Employee) Akron, OH

    ProsFellow employees are nice to work with. Recent remodel looks nice.

    ConsCompany doesn't give raises. Over-works employees. Kitchen is unsafe.

    Advice to Senior ManagementGive the employees raises. Haven't given raises to anyone in 6 years. Management is forever changing. Had three different GMs in one year. Corporate expects stores to run with skeleton crews, which makes customers wait too long.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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