Denny's Reviews

Updated August 9, 2014
Updated August 9, 2014
223 Reviews

2.8
223 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Denny's President & CEO John Miller
John Miller
67 Ratings

Review Highlights

Pros
  • some of the co-workers are fun to work with (in 6 reviews)

  • Decent compensation and work/life balance (in 4 reviews)


Cons
  • Long hours being 24 hrs is rough with bar crowd (in 9 reviews)

  • Depending on your store, upper management can very greatly (in 9 reviews)

More Highlights

46 Employee Reviews Back to all reviews

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  1.  

    Bad experience from the start. I was desperate for a job and i thought things would get better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Denny's part-time for more than a year

    Pros

    Make extra money on tips, fast paced work.

    Cons

    Im sure it varies with location, but most managers are incompetent. Lousy HR team, they expect too much from the wait staff. Bouncing checks. A lot of drama/gossip. Managers favor different employees.

    Advice to ManagementAdvice

    Stay professional when dealing with your duties.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Okay to start out but nothing other than that

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host  in  Pomona, CA
    Former Employee - Host in Pomona, CA

    I worked at Denny's part-time for less than a year

    Pros

    Good start-up job no experience needed, and management works with school schedule

    Cons

    Low pay and no room for advancement. Management has no patience. They expect you to know everything right off the bat.

    Advice to ManagementAdvice

    Try not to yell at the host/hostess when they're new to the job.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Got some good experience but not at a very good cost.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Bedford, PA
    Former Employee - Server in Bedford, PA

    I worked at Denny's part-time for less than a year

    Pros

    You can meet some nice people and make okay money as a server.

    Cons

    There was terrible management, and very unsanitary conditions.

    Advice to ManagementAdvice

    Try to steer clear of favoritism. Be a hard worker instead of sitting on your phone and blaming employees for problems.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Eh, it was alright. Lots of drama.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess  in  Orlando, OK
    Former Employee - Hostess in Orlando, OK

    I worked at Denny's part-time for less than a year

    Pros

    Coworkers were fun. And that's really about it.

    Cons

    Customers suck, management isn't great, micro managing, not enough hours... Just bad.

    Advice to ManagementAdvice

    Experience actual store problems.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Poor employer

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee  in  Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL

    I worked at Denny's full-time for more than 5 years

    Pros

    Pay was good plus insurance.

    Cons

    Worked U to death, lied, cheated

    Advice to ManagementAdvice

    Be straight up with ALL employees

    Approves of CEO
  7. 1 person found this helpful  

    Company practices and procedures demonstrates little respect to employees. Overworked and extremely underpaid.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Server  in  Phoenix, AZ
    Current Employee - Server in Phoenix, AZ

    I have been working at Denny's part-time for more than 5 years

    Pros

    Hmmmmm. It is a job.

    Cons

    Where do I start? The company mandates countless hours of E-Learning to force employees to the Denny's policies and procedures. They constantly advocate the "Power of We," which is supposed to be the "family" atmosphere of teamwork approach. However, the whole concept completely contradicts actual practices and procedures. Our location was recently remodeled and the store looks great. However, the design is so abusive to the servers and demonstrates absolutely no respect or concern for the increased work load the new layout demands. Bus tubs and carts are gone forcing servers to haul large trays of dirty dishes to the dishroom, where they then have to clear each dish and sort into tubs. Coffee stations are gone, too causing servers to double more trips to the kitchen, which is a mess from all of the staff activity focused in one small area. The process takes you away from customers. Then, we run to pick up food orders and deliver to tables--yep...no time to wash your hands--it is insane. Second, Denny's is constantly adding more and more prep work to servers, once again, taking them away from customers. We have had more walkouts and more complaints because the server is expected to do it all with an inefficient floor plan. We spend half of our time off the floor doing what prep cooks and service assistants should be doing---if the company would hire them. Our stores does a pretty good business due to the location, yet we constantly are understaffed on weekend nights with two to three servers to handle about 40 tables from seating to cleanup. You don't even have time to pee. Keep in mind that servers have to handle all of this work, plus side work, too before you can even call it quits. In effect, we end up working for nearly half of minimum wage to roll silverware, restock inventory, etc because we never had time to do it during our scheduled shift.

    Advice to ManagementAdvice

    I invite all of the "decision makers" to work the floor as required during a weekend or busy weeknight. Show your employees how the "Power of We" actually works! You are well aware that these demands are unrealistic and are nothing short of "slave" labor. I refuse to watch any more of your silly E-Learning messages because they are hypocritical and impossible to achieve. I do wonder if your staff were mostly men, if you would be creating such unrealistic tasks and responsibilities. I think not. Finally, the health insurance offered to employees says it all about Denny's attitude: the plan sucks and further cripplies a low paying work force and prevents them from enjoying any type of health care---yep. That is the "POWER OF WE."

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Server at Denny's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Denny's part-time for more than a year

    Pros

    You can make a decent amount if you are really busy, but you will be completely overwhelmed

    Cons

    As a server, you do the job of about 4 other people; cashier, host, busboy, and prep. Basically, if it's not an entree, you have to make it yourself, and to make matters worse, they are usually short-staffed on servers. This is a high stress job. Also, the food here is very cheap and the customers are usually very money conscious, so don't expect to make a lot either.

    Advice to ManagementAdvice

    Create positions for prep staff, busboys, and schedule hosts on weekdays as well as weekends.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Understaffed and poor managment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Everett, WA
    Current Employee - Server in Everett, WA

    I have been working at Denny's full-time for more than a year

    Pros

    Meeting new people and there training is good 25 years I. Industry and I have definitely learned new things from there itt

    Cons

    Always worried about labor so I get left alone and get too busy they want you to have customer service kinda hard when your too slammed rarely get a break and the place I work at can't keep a manager went through 5 In 8 months

    Advice to ManagementAdvice

    Get better managers

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Not worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress & hostis  in  Dundalk, MD
    Former Employee - Waitress & hostis in Dundalk, MD

    I worked at Denny's full-time for more than a year

    Pros

    Some of the customers were awesome and treated you good, the other waitress were ok to work with unless you were fighting for tables.

    Cons

    Always slow. Low wages. Never want to put you on the work schedule unless you've been there for 4+ years. Hire way to many people in the slow period. It was a first come first person to get the table kinda setting. No one took turns and no one would share. You would have one waitress with 5 tables (a full section) and 3 other waitress with only one table if any at all. They are greedy. Etc.

    Advice to ManagementAdvice

    Learn to manage the correct way. Dont look at people as a burden. If you don't like your job quit. And don't take out your frustrations on your employees.

    Negative Outlook
    No opinion of CEO
  11.  

    It wasn't relatively great at all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Scottsdale, AZ
    Former Employee - Server in Scottsdale, AZ

    I worked at Denny's part-time for less than a year

    Pros

    The customers we're very friendly and understanding. Some of the employee's we're friendly and helpful.

    Cons

    Extreme multitasking, You make all desserts and salads, No bussers, You do all the prep, Computer was extremely difficult to learn, Menus are constantly changing, and The management was not very understanding and would scream often, Management was unorganized. (I left school early for an interview the employer scheduled for me, and after arriving and waiting for 30 minutes I was told he thought he told me to come in the next day, so I had to leave).

    Advice to ManagementAdvice

    I received almost no training at all. Only one day of slight training and then I was out on my own, messing up everybodies orders. I was told that I was no longer new after 6 days and that I was not allowed to tell anybody such. So if I messed up, the customers would think I was just a bad server not that I was still learning. I was also told I would never last.

    Doesn't Recommend
    No opinion of CEO

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