Department for Work And Pensions

  www.dwp.gov.uk
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Department for Work And Pensions Reviews

Updated May 11, 2014
All Employees Current Employees Only

3.1 33 reviews

64% Approve of the CEO

Department for Work And Pensions Permanent Secretary Robert Devereux

Robert Devereux

(11 ratings)

52% of employees recommend this company to a friend
10 Employee Reviews Back to all reviews
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    • Culture & Values
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    OK

    Administrative Assistant (Current Employee) Saint Austell, England (UK)

    ProsCompany does adhere to rules laid down by Government, probably because they are the government

    ConsAs an Admin assistant in the DWP, there are no promotions, they are trying to get rid of this role

    Advice to Senior ManagementDon't loose your AA cover, staff that are processing will have to do the work we do, this will take them away from their work

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    Working for Jobcentre Plus

    Crisis Loan Decision Maker (Former Employee) Bristol, England (UK)

    ProsWe received 2 weeks of solid training which was excellent and the pay is relatively good at around £21kpa. The company values are very fixed and absolute integrity is expected. It is very easy to change working hours to suit changes in personal circumstances if you have children and term-time only or school hour contracts are quite easy to switch to. It is also one of the few places where you can still obtain a career break of several years and expect to return to a job when you are done at the same pay as when you left. 25 days holiday a year is pretty average but employees also get bank holidays and privilege days such as the Queen's birthday and Christmas Eve as additional perks. You are also fully compensated for any travel and accommodation out of normal work. It is very useful to find out about things that may affect you in your personal life such as benefit systems and this is as close to a job for life as you can get these days. If the office closes they will find you an alternative place of work and new role. Transfers are quite hard to get if your job is short-staffed but if you are an excess member of staff you can easily transfer and applying for promotion is very straightforward.

    ConsIf you are used to working independently the DWP can be quite challenging. Every employee has their own small role which works as part of a larger system and you are not expected to step outside the limits of that role. Nor are you expected to know anything about any one else's role and strict procedures and rules are in place for every situation you could come across limiting autonomous working. If you like strict structure it is a very good place to work but if you want freedom to pass comment on the organisation the DWP is not the place to work. You are expected to wholeheartedly support the DWP in all they do and make no negative comments even in your personal life regarding their policies, social media is strictly controlled. Systems can be quite dated, especially ICT systems which often still work on old DOS-type screens and security is VERY strictly controlled. If you are looking for fast promotion the DWP can be a good place to work but only if you are willing to tip your hat to "the man"! It is very much an old boys club and if you don't conform to the ideas of management getting promoted is unlikely. If working face to face it can be challenging as many customers are in very stressful situations and may have already had conflicts with the Department which you represent.

    Advice to Senior ManagementPerhaps looking at methods of offering staff more autonomy in their job roles. Security of face to face staff is much improved since the change to jobcentre layouts and the places have much more relaxed atmospheres. I would recommend looking again at promotion methods and interviews to check they are unbiased and less open to abuse.

    Yes, I would recommend this company to a friend

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    Some interesting work affecting many people, but a lack of passion and 9am-5pm mentality

    Summer Intern (Former Employee) London, England (UK)

    ProsExcellent work-life balance, flexible hours and ability to actually take holidays you are allocated, even as an intern. Excellent pay for interns which actually allows for decent survival in London. It is not a problem to intern as a non-British national - you get lots of chance to explore London outside of office hours unlike some other interns in the city. Great for people looking for a 9-5 job with good pay and not so much emphasis on career progression.

    ConsLittle work with real responsibility is given to interns, as there are so many people working on your projects already. Very few people are passionate about their work here and getting certain things done like your registration with IT can be an administrative nightmare.

    Advice to Senior ManagementInterns can make a real impact even in a short summer internship lasting ~10 weeks. They only need to be given the chance and be trusted to do good work.

    Yes, I would recommend this company to a friend

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    • Culture & Values
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    Technical Support Technician with having 6+ years experience

    Technical Support Technician (Current Employee) Hyderābād (India)

    ProsHaving 6+ years experience in IT

    ConsManagement should be recognize the hard-work employees

    • Culture & Values
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    • Disapproves of CEO

     

    Great people, terrible ministers. Leave your morals at the door.

    Senior Policy Analyst (Former Employee) London, England (UK)

    ProsBig organisation, plenty of opportunity to move around and do different things. High media profile for the work, but it's all horrible coverage.

    ConsEssentially an evil tool that talks in Orwellian doublespeak - says the right things and then churns out policies and operations that basically screw everyone they come into contact with.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    Good Entry Level

    Personal Adviser (Current Employee) London, England (UK)

    ProsGood Money/ Great Balance with Social life/Some good people/ Good laugh/ Inspiring People/ Rewarding with success stories.

    ConsCustomer/ Pace of Change/ Inconsistent rules

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    1-2 year

    Adop Worker (Current Employee) Etāwah, Uttar Pradesh (India)

    Prosi want some thing differnt.

    Conswe do all work whose gave our officer.

    Advice to Senior Managementwork hard

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    • No Opinion of CEO

     

    Great Cross Government IT projects led by experienced Programme Managers

    Solution Architect Corporate IT (Current Employee)

    ProsFlexible Employer = great work life balance when needed.

    ConsPay and Progression is constrained. Limited development opportunities.

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    • Disapproves of CEO

     

    The higher grade management lack skills of private sector management

    Executive Officer (Current Employee)

    Prosexcellent benefits and can get away with doing very little for alot of salary

    ConsIf you are a hard worker wanting rewards and promotion it is a poor employer

    Advice to Senior ManagementThey need to look at outside private sector management and get tough with staff who do not pull their weight (50%)

    • Work/Life Balance
    • Senior Management
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    Stress free job with very strong work life balance, but doesn't pay enough!

    Assistant Economist (Current Employee) London, England (UK)

    ProsOnly 36 hours a week.
    Lots of opportunities to train (around 2-3 weeks worth a year and seminars every other week).
    Flexible working i.e. I work 9 days a fortnight.
    There is very generous parental leave.
    Stress free!

    ConsPay is OK at first but with little growth or bonus.
    Some bad managers.
    Not good for ambitious young professionals; much more suitable for a person with commitments.

    Advice to Senior ManagementGive ambitious people a challenge and reduce the hierarchy.

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