Department for Work And Pensions Reviews

Updated July 16, 2015
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4.0
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Department for Work And Pensions Permanent Secretary Robert Devereux
Robert Devereux
3 Ratings

Pros
  • Annual leave entitlement and flexi time (where available) (in 5 reviews)

  • It feel good to work for the government and the work environment is full of opportunity to learn and grow (in 2 reviews)

Cons
  • Changes happen frequently and senior management/government doesn't allow sufficient time for change management to happen (in 3 reviews)

  • As an Admin assistant in the DWP, there are no promotions, they are trying to get rid of this role (in 3 reviews)

More Pros and Cons

13 Employee Reviews

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  1. Contractor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Marketing Contractor in Los Angeles, CA
    Former Contractor - Marketing Contractor in Los Angeles, CA

    I worked at Department for Work And Pensions as a contractor

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Paid well. Paid like clockwork. A great department to work with

    Cons

    Cyclical. Only when available. Job Security is Not Guaranteed because of faulty logistics and politics

    Advice to Management

    Better Logistics. Less politics.


  2. Helpful (1)

    great

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Department for Work And Pensions

    Pros

    great benefits and the co-workers make the company great

    Cons

    career advancement difficult without having friends in upper management


  3. GES placement year

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Student Economist
    Former Intern - Student Economist

    I worked at Department for Work And Pensions as an intern (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    - I was fortunate enough to have an excellent line manager who encouraged development - Good place to do a placement year as you actually do the same work as a graduate would be expected to do - Enjoyable work, especially if you're interested in data analysis - Flexi-time can be a perk, depending on

    Cons

    - Low pay relative to other employees, especially outside of London, and graduates who are doing the same job as you - No preference given to placement year students for graduate applications - Placement year does not contribute to total time spent in Civil Service if you come back. Little incentive to apply afterwards - IT and general bureaucracy can be frustrating - Poor initial training and induction. Too focused on wider picture, whilst little induction is given within teams.

    Advice to Management

    Give more incentive for placement students to return. Improve team inductions


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. internship

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Department for Work And Pensions

    Pros

    great people, really interested in developing you and your career, providing wide range of opportunities for you to learn and grow.

    Cons

    n/a - didn't see any cons, it was a great place to work and somewhere where could learn a lot


  6. Diverse and talked with different levels

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Department for Work And Pensions

    Pros

    The team, the hours and especially flexi time

    Cons

    Dealing with Difficult and threatening customers

    Advice to Management

    None


  7. Helpful (1)

    Good to work with DWP, with usual challenges and very little rewards, but helping general public is main motivation.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Officer in Stockport, England (UK)
    Current Employee - Administrative Officer in Stockport, England (UK)

    I have been working at Department for Work And Pensions part-time (More than 5 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Satisfaction of helping general public. Security of job, Flexi hours with weekly structure of hours can help me organise my personal life around it.

    Cons

    Very little appreciation and next to nothing financial reward for the work we carry out on daily basis. Constant changes in the way we deliver the services and operate the system. Outdated IT systems and inefficient management .Biased process of selection for any higher management posts.

    Advice to Management

    Listen to real life experiences and use common sense when implementing any new policy/legislation or operating system. Always have good and working contingency plans ready before hand rather then preparing contingency plan once faced with the failure implementation, because failure of giving public service can prove very fatal to general public who are relying on our service for their daily needs.


  8. Helpful (1)

    Personal Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Adviser in London, England (UK)
    Current Employee - Personal Adviser in London, England (UK)

    I have been working at Department for Work And Pensions part-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Time off, HR policies, team work

    Cons

    Too target led, inadequate staffing at front of house level


  9. DWP is a great organisation to work for because they help and support staff to reach their true potential.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Disability Employment Adviser in Brighton, England (UK)
    Current Employee - Disability Employment Adviser in Brighton, England (UK)

    I have been working at Department for Work And Pensions part-time (More than 10 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    I have worked for DWP for 33 years and I have greatly improved my Customer Service knowledge and skills. I have been given the opportunity to work on various teams and I really enjoy my current job as a Disability Employment Adviser. I was diagnosed with a LT health condition in 1990 & the DWP were very supportive and made reasonable adjustments to help me continue my employment.

    Cons

    The reduction in staff numbers and certain managers not recognising staff suffering from stress/anxiety/depression

    Advice to Management

    Please revisit the ESA process as we feel let down by the PCA assessment (Atos Origin) and pay specially trained GPs to conduct the tests. Claimants with mental health and learning difficulties are being treated very badly at their PCA appointments as realistically they can't actively seek work without the Supported Employment Teams and they have a waiting list of over 12 months. I hope the Gov. puts more money into these teams and the local welfare advice organisations who are struggling to help claimants with their benefit claim forms....I hope that these services for vulnerable people will be improved!


  10. Manegeering business,and department for work and pensions.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manegeering Business in Bacolod, Bacolod (Philippines)
    Current Employee - Manegeering Business in Bacolod, Bacolod (Philippines)

    I have been working at Department for Work And Pensions full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    For the better result of the development ,and for those who is capable to do their work completely.

    Cons

    Beginning to appreciate the work you're doing,and to think what is more important in our business.

    Advice to Management

    I would like to advice some rules and regulations in work that is perfectly do right ,and do your work according to the management of the business


  11. dwp

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Department for Work And Pensions full-time (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Excellent vacancies and a lot of help and support

    Cons

    You have to be commited to looking for work?



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