Dialog Direct Reviews

Updated April 25, 2015
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4.0
13 Reviews
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Peter Schmitt
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13 Employee Reviews

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  1. Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Troy, MI
    Current Employee - Anonymous Employee in Troy, MI

    I have been working at Dialog Direct

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexibility, great co-workers great teams

    Cons

    Lack pf consistency in company policies throughout all departments

  2. review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Provo, UT
    Former Employee - Sales Associate in Provo, UT

    I worked at Dialog Direct full-time (Less than a year)

    Positive Outlook
    Positive Outlook

    Pros

    I had a great coach, and had a great team also they promote from within

    Cons

    highly dependent on who you get on your team and who your coach is if you want to enjoy work

  3. Great Company with Great Leaders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in American Fork, UT
    Current Employee - Anonymous Employee in American Fork, UT

    I have been working at Dialog Direct full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The training is decent as with any training it could always be better. The support from leadership is always great. I overall really enjoy working here.

    Cons

    We are understaffed in every department, HR, Recruiting, IT administration EVERY department is understaffed.

    Advice to Management

    We have to increase the support staff.

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  5. Nice job with LOTS of growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Troy, MI
    Current Employee - Customer Service Representative in Troy, MI

    I have been working at Dialog Direct full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    There is always overtime.
    Nice location for lunch choices.
    Certain discounts for places in the community and the contracts you work for.

    Cons

    The Buddy System is here
    Attendance Policy is pretty stiff
    DA process needs restructuring (Corrective actions do not fall off)

    Advice to Management

    None. It Doesn't get read.

  6. Decent employment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Agent in American Fork, UT
    Former Employee - Sales Agent in American Fork, UT

    I worked at Dialog Direct full-time (Less than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Management is helpful and kind, if not over-busy.

    Cons

    Client I was working with was a brand new start-up and so had all the usual bumps and readjustments that needed to be negotiated, sometimes on a daily basis.

  7. Overall I liked the company and management made you feel a part of an extended family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Auburn Hills, MI
    Former Employee - Customer Service Representative in Auburn Hills, MI

    I worked at Dialog Direct (More than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Good management, clean working environment and weekly bonuses

    Cons

    Cold co-workers and hours of shift(they wanted you to work 4 or 5 hour shifts for the distance and pay)

    Advice to Management

    You have to share at the bottom not just the top, things are built from the ground up not ground down.

  8. Better than before with room to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dialog Direct full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Excellent Management/HR support in American Fork. Amazing people to work with and great opportunities for development. I really appreciate all the efforts to make the culture great and the new building.

    Cons

    The recruiting/training department is understaffed for the amount of people working. Michigan doesn't seem concerned with adequately preparing the other sites for success.

    Advice to Management

    Allow the amazing people you hired to implement their ideas. If people aren't allowed to use their skills, they look for other places to work.

  9. Helpful (1)

    Dialogue Marketing has been a very good career step for me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Troy, MI
    Current Employee - Anonymous Employee in Troy, MI

    I have been working at Dialog Direct full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Room for personal growth, good friendships formed, growing steadily every year. Good infrastructure but investment in technology does not keep pace with growth.

    Cons

    Breakneck pace, 24x7 workload, not enough training opportunities. Lack of consistent adherence to performance levels, and not enough accountability for failure to complete tasks in a timely fashion.

    Advice to Management

    Slow down and take the time to do things right the first time. Help employees grow their skills with proper training and provide adequate staffing for needs.

  10. Love working at Dialogue!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - New Business Development in Troy, MI
    Current Employee - New Business Development in Troy, MI

    I have been working at Dialog Direct full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I love the friendly atmosphere, it's like a large family. There are so many career opportunites and the ability to move up with a growing organization. Dialogue offers online classes to obtain the skills and knowledge you need to grow.

    Cons

    The company picnic is only an hour long that is done on your lunch break. Most compaines have a picnic on a weekend where you're able to bring your family.

  11. Great Company, comitted to improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Troy, MI
    Current Employee - Manager in Troy, MI

    I have been working at Dialog Direct full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Sr management is very concerned with employee satisfation. They are continually looking for ways to improve the environment, exceed client expectations and make Dialogue Marketing a great place to work. We have such a wide range of clients there really is a program for everyone, from customer service to sales to tech support. In addition there are tremendous opportunities, not just for advancement but for career development.

    Cons

    Maynot be a con, but it is a high expectation enviornment. Dialogue Marketing is looking for dedicated people that want to WOW the our clients customers.

    Advice to Management

    Keep looking for feedback, most of the employees here are as dedicated to making the company great as the executive team and can help get us there faster.

Dialog Direct Photos

Our employees dressed up for spirit week
Celebrating Halloween at Dialogue Marketing
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