Dialogue Marketing Reviews
Pros – The people are great and the building environment is fantastic. It pays better than most call centers.
Cons – They are constantly changing your schedule, demoting middle management for "business needs" and it's impossible to keep up with the ever-changing requirements for your scorecards. The manager was basically non-existent, he just hung out with his buddy a lot, so you have to depend solely on the support of the middle management supervisors who are all amazing at their jobs.
Advice to Senior Management – Job stability is important to employees. My entire employment I was unsure if I would be able to keep my pay rate, my position, my schedule and sometimes even my job. The constant changes made working here unbearable.
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
Pros – Great place to gain experience in the field of call center and outsourcing
Cons – The pay is not that great. Some of the senior management have questionable intellect.
Advice to Senior Management – Don't overwork and undervalue employees who are willing and able to perform. If someone shows promise you pile such an erroneous amount of work on them that they are unable to have a life outside of work. the demands most definitly out weigh the compensation.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
Pros – Your day is never boring, there's always a new challenge.
Cons – There usually aren't enough bodies to tackle all of the challenges so you'll need to learn how to do a lot of different things.
Advice to Senior Management – Continuing to rely on employees' flexibility will eventually break their backs and land DMI without anyone to bend.
Pros – Overall, I find the workforce to be a good mix of youth & experienced people. They are generally upbeat and friendly.
Cons – The aspects of the company I have thus far observed give the impression of being reactive as opposed to well considered. I am working with a small personal sample in combination with observations and opinions provided by those with far greater tenure so I am willing to consider that many of the faults heretofore observed can be attributed to a lack of foresight by the client paying DMI for my services. As such, it is quite possible that this review will be amended at some future date.
Advice to Senior Management – Nothing I'd share in the public domain.
– I'm optimistic about the outlook for this company
Pros – The people that work there, Dental insurance.
Cons – They do not update changes with client agreements so commissions may be missed because that is not the terms that you agreed to. No health befits (only dental and vision).
Advice to Senior Management – Keep updates on any changes that may occur to keep contracts true with circumstances. If a company has not paid out bonus, dialogue should foot the bill (it is not the agents fault). Annual evaluations should be mandatory.
Yes, I would recommend this company to a friend
1 person found this helpful
Pros – Good pay. Flexible hours. Good bonuses
Cons – In a cubicle all day.
Advice to Senior Management – The management is great