Dialogue Marketing

  www.dialogue-marketing.com
  www.dialogue-marketing.com
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Dialogue Marketing Reviews

Updated August 11, 2014
Updated August 11, 2014
45 Reviews
3.1
45 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Peter Schmitt
6 Ratings

8 Employee Reviews Back to all reviews

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  1.  

    Decent employment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Agent  in  American Fork, UT
    Former Employee - Sales Agent in American Fork, UT

    I worked at Dialogue Marketing full-time for less than a year

    Pros

    Management is helpful and kind, if not over-busy.

    Cons

    Client I was working with was a brand new start-up and so had all the usual bumps and readjustments that needed to be negotiated, sometimes on a daily basis.

    Recommends
    No opinion of CEO
  2.  

    Overall I liked the company and management made you feel a part of an extended family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Auburn Hills, MI
    Former Employee - Customer Service Representative in Auburn Hills, MI

    I worked at Dialogue Marketing for more than a year

    Pros

    Good management, clean working environment and weekly bonuses

    Cons

    Cold co-workers and hours of shift(they wanted you to work 4 or 5 hour shifts for the distance and pay)

    Advice to ManagementAdvice

    You have to share at the bottom not just the top, things are built from the ground up not ground down.

    Recommends
    No opinion of CEO
  3.  

    Better than before with room to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dialogue Marketing full-time for more than 3 years

    Pros

    Excellent Management/HR support in American Fork. Amazing people to work with and great opportunities for development. I really appreciate all the efforts to make the culture great and the new building.

    Cons

    The recruiting/training department is understaffed for the amount of people working. Michigan doesn't seem concerned with adequately preparing the other sites for success.

    Advice to ManagementAdvice

    Allow the amazing people you hired to implement their ideas. If people aren't allowed to use their skills, they look for other places to work.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Dialogue Marketing has been a very good career step for me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Troy, MI
    Current Employee - Anonymous Employee in Troy, MI

    I have been working at Dialogue Marketing full-time for more than 3 years

    Pros

    Room for personal growth, good friendships formed, growing steadily every year. Good infrastructure but investment in technology does not keep pace with growth.

    Cons

    Breakneck pace, 24x7 workload, not enough training opportunities. Lack of consistent adherence to performance levels, and not enough accountability for failure to complete tasks in a timely fashion.

    Advice to ManagementAdvice

    Slow down and take the time to do things right the first time. Help employees grow their skills with proper training and provide adequate staffing for needs.

    Recommends
    Positive Outlook
  6.  

    Love working at Dialogue!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - New Business Development  in  Troy, MI
    Current Employee - New Business Development in Troy, MI

    I have been working at Dialogue Marketing full-time for more than 5 years

    Pros

    I love the friendly atmosphere, it's like a large family. There are so many career opportunites and the ability to move up with a growing organization. Dialogue offers online classes to obtain the skills and knowledge you need to grow.

    Cons

    The company picnic is only an hour long that is done on your lunch break. Most compaines have a picnic on a weekend where you're able to bring your family.

    Recommends
    Positive Outlook
  7.  

    Great Company, comitted to improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Troy, MI
    Current Employee - Manager in Troy, MI

    I have been working at Dialogue Marketing full-time for more than a year

    Pros

    Sr management is very concerned with employee satisfation. They are continually looking for ways to improve the environment, exceed client expectations and make Dialogue Marketing a great place to work. We have such a wide range of clients there really is a program for everyone, from customer service to sales to tech support. In addition there are tremendous opportunities, not just for advancement but for career development.

    Cons

    Maynot be a con, but it is a high expectation enviornment. Dialogue Marketing is looking for dedicated people that want to WOW the our clients customers.

    Advice to ManagementAdvice

    Keep looking for feedback, most of the employees here are as dedicated to making the company great as the executive team and can help get us there faster.

    Recommends
    Positive Outlook
  8.  

    A growing company for a growing future.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Troy, MI
    Current Employee - Customer Service Representative in Troy, MI

    I have been working at Dialogue Marketing full-time for more than a year

    Pros

    It is always to room for expansion and opportunity into a new area of business in the company itself, which can lead into moving up the ladder.

    Cons

    Not always getting direct, clear-cut answers to some questions in which I think that is important to answer and should be answered in a timely manner.

    Advice to ManagementAdvice

    Show a little more loyalty to the workers that have been there on a constant basis.

    Recommends
    Neutral Outlook
  9.  

    A good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager  in  San Jose, San Jose (Costa Rica)
    Former Employee - Program Manager in San Jose, San Jose (Costa Rica)

    I worked at Dialogue Marketing full-time for more than a year

    Pros

    Depp knowledge in managing contact centers.

    Cons

    None that I can contribute to.

    Recommends
    Positive Outlook
    Approves of CEO

Dialogue Marketing Photos

Our employees dressed up for spirit week
Celebrating Halloween at Dialogue Marketing
Dialogue Marketing

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