Dick's Sporting Goods

  www.dickssportinggoods.com
  www.dickssportinggoods.com
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Dick's Sporting Goods Reviews in Atlanta, GA

790 Reviews
3.0
790 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dick's Sporting Goods Chairman and CEO Edward W. Stack
Edward W. Stack
290 Ratings

Review Highlights

Pros
  • Employee discount available for overpriced, regular priced merchandise only (in 47 reviews)

  • Flexible hours, you can attend school or a second job (in 34 reviews)


Cons
  • Dick's whole Customer service or "Wow factor" is not supported by their actions (in 27 reviews)

  • Extremely difficult to maintain any type of work/life balance (in 13 reviews)

More Highlights

5 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    OK, but unrealistic expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Atlanta, GA
    Current Employee - Cashier in Atlanta, GA

    I have been working at Dick's Sporting Goods part-time for more than a year

    Pros

    Get a decent discount, work with some very nice people, try to accommodate your schedule unless it is in the Month of December:) Staying open for Black Friday all day and night like all the loser stores such as *mart, etc.

    Cons

    I work as a cashier, and these are the duties of a person getting just above minimum wage. Greet customers and ask if they found everything ok, get them to sign up for a scorecard( a free loyalty card), try to upsell a protection plan if available on their product(s), try to get them to open a credit card, take returns, use coupons that only work for 1/2 of our clothing and merchandizing, explain why the other half do not accept coupons, turn away coupons received on the internet from unauthorized places, answer the phone, not allowed to drink water at the front line, and do it all within 1-2 minutes because of the constant understaffing, and fold cloths if you happen to get a breather.

    Advice to ManagementAdvice

    Hire more cashiers, give cashiers so more $, all employees should sell the protection plan and credit cards, not just the cashiers, type in larger letters which sale clothes are not on sale, have a sign posted we only accept authorized Dick's credit cards. Start making ALL employees mention the scorecard and credit card, everyone should answer the phone. REALLY need to employ more cashiers, waiting in line for 10-15 minutes sucks, and there is no way that the person will get a scorecard let alone a protection plan or credit card. ALL store, no matter the size should have a greeter to help out to show clients where everything is and help keep the lines flowing.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    I felt that the experience was a good one during college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA

    I worked at Dick's Sporting Goods part-time for more than a year

    Pros

    The schedule was always clear and concise. There was usually the number of hours available that you requested.

    Cons

    At times you felt overwhelmed and understaffed. There was an unreal expectation for what you should know about every product.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Alpharetta, GA
    Current Employee - Cashier in Alpharetta, GA

    I have been working at Dick's Sporting Goods part-time for less than a year

    Pros

    Nice work environment. Good managers

    Cons

    They do not always have 40 hours per week

    Advice to ManagementAdvice

    Ask your employees how they are doing

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Only work if you need to!

    • Career Opportunities
    Former Employee - Cashier  in  Kennesaw, GA
    Former Employee - Cashier in Kennesaw, GA

    I worked at Dick's Sporting Goods part-time for more than a year

    Pros

    Customer service experience
    26% discount

    Cons

    Management was unprofessional
    Lack of order
    Do not appreciate customers

  6.  

    Cool place to work, not so cool pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lodge Associate  in  Loganville, GA
    Current Employee - Lodge Associate in Loganville, GA

    I have been working at Dick's Sporting Goods part-time for more than a year

    Pros

    Great atmosphere for someone who is passionate about sports or the outdoors, meeting diverse people, relatively easy work, great employee discounts

    Cons

    VERY low hours at times, seems to be little oppurtunity for advancement, sometimes managers expect unrealistic goals to be met

    Advice to ManagementAdvice

    mst of my managers are good people, but they expect the employees to automatically know everything with very little training.

    Recommends
    Positive Outlook
    Approves of CEO

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