Dick's Sporting Goods

  www.dickssportinggoods.com
  www.dickssportinggoods.com

Dick's Sporting Goods Reviews

Updated December 15, 2014
Updated December 15, 2014
927 Reviews
2.9
927 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dick's Sporting Goods Chairman and CEO Edward W. Stack
Edward W. Stack
351 Ratings

Review Highlights

Pros
  • Only good thing about working here is the employee discount (in 53 reviews)

  • I had flexible hours that allowed me to look after my son (in 43 reviews)


Cons
  • work-life balance hard at times- always was called in on days off (in 20 reviews)

  • POOR internal customer service, poor store to store product selection consistency (in 36 reviews)

More Highlights

214 Employee Reviews Back to all reviews

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  1.  

    Bad job if you are not in college or hs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dick's Sporting Goods

    Pros

    great discount for working there

    Cons

    bad managers and nepotism. it sucks

    Advice to ManagementAdvice

    Invest in your employees futures

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Okay place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lodge Sales Associate
    Current Employee - Lodge Sales Associate

    I have been working at Dick's Sporting Goods part-time (more than an year)

    Pros

    Most employees are friendly. Younger crowd. Customers were nice

    Cons

    Asked to do a lot more than what is in your job profile. Very low hours and favoritism between employees and management. Most employees start at minimum wage or just above that.

    Advice to ManagementAdvice

    Start by actually caring about what employees do besides when the district manager comes around or when loss prevention is about to do an internal audit check.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Poor pay, Poor Managers, Just Plug and Play

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bike Technician in Staten Island, NY
    Current Employee - Bike Technician in Staten Island, NY

    I have been working at Dick's Sporting Goods part-time (more than 3 years)

    Pros

    Decent Discount on 60% marked-up clothes which you get a 26% discount- big deal! Get 10% on most others goods that have mark-up of around 40%, no discount on guns, ammo.

    Cons

    Work for less than $10/hr, they actually hired new people for Christmas for more $$ to keep them from quitting! I worked Thursday night before Bad Friday from 10PM to 7AM , then I had to go back in on Friday again at 5 until close- how is that fair? Working 2 Black Friday shifts!! managers are bonused on certain things and you will find out very early which manager gets bonused on scorecard%, the number of good vs bad comments on all the comments on your receipt- Just in case it is not pointed out to you, it is usually because they think you will not give a good score, we are asked to tell the cashiers to circle the survey if the customer seems like they will give a good report. We DO NOT call the cashiers if we feel the person will NOT give a bad comment!

    Advice to ManagementAdvice

    Read One Minute Manager, a good, simple book that all Dicks managers should read, including Ed Stack. You work to death the people you have that are good workers-someday they will wise up and leave you for burning them out.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    It's retail, how much better can it truly get?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Ann Arbor, MI
    Current Employee - Customer Service Specialist in Ann Arbor, MI

    I have been working at Dick's Sporting Goods full-time (more than 3 years)

    Pros

    The Co-workers can be good. The pay is above industry standard but that doesn't mean you can live off of it. The hours for retail are pretty standard, but aren't by any means 9-5.

    Cons

    Co-workers at my store were great, however after about two years the wheels fell off and turnover became an issue. Then they were unbearable. My Store Manager was okay, but the array of department managers that worked at my location during my stay varied from amazing to criminally insane. It's a mixed bag depending on where you work. If you're a brown-noser you'll move up in the company. If you attempt to think and make a process better, you'll be stuck where you are forever.

    Advice to ManagementAdvice

    Stop being afraid to fire employees that are harmful to running a great store. If they cannot/won't do the job you need them to do, get rid of them. They bring down the moral and productivity of the whole building.

    Recommends
    Negative Outlook
    Disapproves of CEO
  6.  

    Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Sports Sales Associate in Rochester, MI
    Former Employee - Team Sports Sales Associate in Rochester, MI

    I worked at Dick's Sporting Goods part-time (more than an year)

    Pros

    Chill co workers but thats it

    Cons

    poor pay, poor leadership from managers

    Advice to ManagementAdvice

    get some much needed education

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Horrible company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dick's Sporting Goods

    Pros

    the discount and the discount

    Cons

    The management has lack of sports expertise and is an oxymoron,

    Advice to ManagementAdvice

    We dont get paid enough to be forced to sell sell sell sell harass customers!!! I was there for three years and had three different store managers. Managers were screwing each other and bringing the drama into the workplace.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    So much potential for this fun job, but overall too many bumps with company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Footwear Sales Associate
    Former Employee - Footwear Sales Associate

    I worked at Dick's Sporting Goods part-time (less than an year)

    Pros

    I experienced a new store opening. I was in Footwear Sales and actually really enjoyed my job. The best part of the job was interacting with all the customers and helping them find the most appropriate shoe for his/her foot type. I also enjoyed the side projects, moving new product into the store, organizing, etc. Had some great co-workers and also had some great supervisors.

    Cons

    Benefits have recently been taken away for part-time employees, therefore, making the dollar/hour compensation not worth it. There was no training. Though I did have some great co-workers, there were also those who refused to work, requiring others to carry the entire work load... to be somewhat expected in a retail job I suppose, but it was ignored by upper management. Too much focus on recognition through the "Wow" stickers and less focus on true customer service.

    Advice to ManagementAdvice

    If an employee is not doing what he/she was hired to do, fire them and hire someone who is willing and eager to do that job. Too much focus on "Wow" stickers. Spend more time motivating and training employees to work above and beyond. Teach the qualities needed in order to be successful at the job. This issue should be your number one priority as a company. Bring back benefits for part-time employees -- that would have been a big benefit for me and would have possibly made me think twice before quitting.

    Disapproves of CEO
  9.  

    Way Underpaid!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lodge Sales Associate in Palm Desert, CA
    Former Employee - Lodge Sales Associate in Palm Desert, CA

    I worked at Dick's Sporting Goods full-time (less than an year)

    Pros

    Fairly easy hire process, varied work environment, and somewhat flexible hours and time off

    Cons

    Very involved job duties, highly skilled work areas having employees performing on firearms, archery, etc without adequate training. Also asked to work split shifts which is not convenient if you live far away and have to spend all day there when you were supposed to be part time worker. Very little direction on training, and communications methods between manager and new associates are very poor. Many broken operational processes such as not having a specialized department to handle special orders, needlessly taking associates off the floor and lost sales. Bottom line, for the outdoor sports department, and all the things they require you to do/know which can be very stressful, pay is far too low (need to convert to a commission and base salary schedule to compensate for that). Found managers practically lived there, low pay, many complaining not enough time home to even sleep adequately. Managers were also quite unprofessional, me a new hire sitting on a computer doing sensitivity/harassment awareness training, while listening to sr. managers use profanity and slang words constantly. Typical large scale corporate operation that fronts itself as this "family business", and once you're inside its nothing but a sweat shop like all the rest of them are.

    Advice to ManagementAdvice

    Streamline your training process and use a phased approach with certifications. Communicate up front what the job will entail, don't just say "do you have any experience with firearms or shooting" and then hire someone expecting them to be become an expert on tuning bows and archery equipment, installing scopes and gun sights, and lengthy legal processes for selling guns. The retail/inventory and pricing aspect of the job is difficult enough. Have a more specialized position which deals with those things, at a more lead level or tech certified position, and leave the sales reps alone to sell merchandise, be on the floor with the customer and increase your sales. This is one of the issues (besides being a mid-western culture implanted into California and unwilling to change/update its image in the west coast culture here) is that the general perception is that employees just "sell stuff", don't really "do" the things they support, and end result is the knowledge base is very weak. Look to REI for the example of how to do things like that when selecting your employee base. Lastly, don't put so much space/floor allocations to HUNTING and archery in a place where we don't do those kinds of things - people may be into firearms or shooting, but half of the entire lodge department is allocated to hunting and there is camo print clothing everywhere - we don't wear camo here on the West Coast! Update your image (my actual larger suggestion is to CHANGE your corporate brand to a more appropriate outdoor/environmental name - if you want to operate as a "big business" which you are now, you need to get rid of the "family" association and feel, it's hard to relate to on the West Coast from Pennsylvania culture!) When you walk into the store, you don't sense "California", you sense east coast/midwestern style which doesn't go. Best of luck, but I would rather continue doing my business with REI for all my outdoor needs.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Good but not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Cleveland, OH
    Current Employee - Store Manager in Cleveland, OH

    I have been working at Dick's Sporting Goods full-time (more than 5 years)

    Pros

    Sports culture
    Discounts
    Vacation and benefits were decent
    Top of the food chain in the sports industry
    Everybody knows and shops there

    Cons

    Awful hours and holiday and weekends were never open
    Worked on thanksgiving
    Upward movement difficult and almost stagnant
    Too much turnover in the stores

    Advice to ManagementAdvice

    Work environment was satisfactory but the hours and time off do not balance with the compensation

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Another thankless employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Glenview, IL
    Former Employee - Sales Associate in Glenview, IL

    I worked at Dick's Sporting Goods part-time (more than 8 years)

    Pros

    At times, they offer appealing discounts.

    Cons

    Horrible scheduling, poor work/life balance, excessively stressful working conditions.

    Advice to ManagementAdvice

    Get a clue.

    Doesn't Recommend
    Negative Outlook

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