Dick's Sporting Goods
2.9 of 5 720 reviews
www.dickssportinggoods.com Pittsburgh, PA 5000+ Employees

Dick's Sporting Goods Reviews

Updated Jul 2, 2014
All Employees Current Employees Only

2.9 720 reviews

                             

63% Approve of the CEO

Dick's Sporting Goods Chairman and CEO Edward W. Stack

Edward W. Stack

(257 ratings)

50% of employees recommend this company to a friend
179 Employee Reviews Back to all reviews
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    Retail hell!

    Team Lead (Former Employee)
    Murrieta, CA

    ProsOrganization is highly predicated towards game plans. Leaving managers to easily accomplish tasks.

    ConsStore Managers are under extreme stress, leaving them irritable. Often the moral of the staff is poor do to horrible store management.

    Advice to Senior ManagementLet go management who can't cut it.

    No, I would not recommend this company to a friend

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    Stupid

    Shoe Specialist (Former Employee)
    Saint George, UT

    Prosyou got to be around a lot of sports stuff

    ConsNo culture. Slave labor, bad wages

    Advice to Senior ManagementFollow with something positive

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    A company with a lot of growing up left to do

    Store Manager (Current Employee)

    ProsAssociates are great, benefits aren't bad, 3 weeks vacation for right out the gate for a SM, merchandise is top of the line, 25% discount. The training (albeit sometimes unpractical) is extensive. The company is growing at a tremendous clip (planned to open 50+ stores next year) so there are growth opportunities at every level. Unlike other retailers you are selling "fun" to customers. The merchandise is recreational or "nice to haves" so customers are generally nicer than other places. With that said, it's still retail

    ConsHours allotted to run a store is a JOKE! As a store manager, you understand that payroll is most controllable expense and must manage it well to be successful. With all that said, they hours to give you to properly run a store (complete tasks, unload and stock freight, provide personal sales service to customers, an registers and cover breaks, complete merchandising gameplans, etc) is a COMPLETE and UTTER joke. Read the other reviews on here, it's the #1 complained thing about among managers with this company. DMs, RVPs, and corporate refuses to acknowledge or even discuss- they just continue to pee in our cup week after week, look you in your eye, and tell you it's lemonade. Communication methods could also be improved. We received communication via an online application, but it changes frequently, and sometimes last minute (that you're expected to execute with all that surplus payroll I discussed above). HR is HR. There is complete and overwhelming paranoia about possible lawsuits, so it's difficult to coach and terminate associates that have no business being allowed to breathe let alone work in a customer-facing business. If an associates screams bloody murder, you will be tried, convicted, and sentenced with an investigation. Because of this, many managers have simply accepted their circumstances and keep associates that are holding them back from taking their business to the next level. With the exception of our veteran military servicemen/women the ONLY "protected class" should be people who work hard and are committed to improving and helping the company succeed. Sales plans are apparently created by a group of toddlers that pick random numbers based on a compilation of Sesame Street's "number of the day" sequences. Yes, that's how much sense they make for some stores. The majority of the company bombed Inventory and of course they blamed it all on store managers and our inherent and all of a sudden inability to execute processes. It has nothing to do with a merchandise management system that is inefficient and mistake-prone. The possibility of making a bonus as a manager is probably the same as hitting the current Powerball numbers for the lottery. For the most part, it's unattainable and they OBVIOUS with shamefully making it more difficult for you every chance they get.

    Advice to Senior ManagementI understand that investors are important and critical for the growth of a company, but draw some battlelines concerning how you treat field management and support the people in the stores. Invest in our people, and it will undeniably provide dividends. Provide resources that allow good managers to run a great looking/feeling business. Make unannounced visits and spend that time talking to associates about what is needed and how you can help. Right now, corporate/regional visits are similar to what Brazil did for the World Cup. Sure, the stadiums and the capital look wonderful for these two months the world is visiting, but crime/poverty/corruption was rampant before and it will continue right after. IT'S NOT A REALISTIC portrayal when corporate comes to town. If you have never been to a circus; come one, come all to witness a DSG corporate visit...it is the grandest show in town.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    A Manager's Nightmare

    Sales Manager (Former Employee)

    ProsDecent discount on some things. Customers seem to like what their shopping for despite the price.

    ConsConstant payroll cuts. Constantly changing priorities. Customer Service is all talk, no action. Store Operations are a joke.

    Advice to Senior ManagementLet the stores do what they need to do, stop micromanaging every single little things. Give the stores some payroll, gotta spend money to make it.

    No, I would not recommend this company to a friend

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    Like working in a kindergarten class

    Sales Associate (Current Employee)

    ProsIts a job, coworkers are great most know if we don't help each other no one else will good medical and dental IF you can get in full time.

    ConsReward good job with a wow sticker, discount is a joke everything in store will go on sale for less. Management is constantly pushing metrics over walkie that should be used for customer service. Most managers will not help out when you get busy. constant payroll cuts company as whole is very reactive rather than proactive

    Advice to Senior ManagementTraining, loosen payroll

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    Not the best

    Certified Fitness Trainer (Current Employee)
    Jacksonville, NC

    ProsThere was a training website that allowed you a generous discount on certain brands.

    ConsThe particular store I worked at was very "cliquey" and I was promised full time work within a month, never happened. I was promised a raise after getting my certification and that never happened.

    Advice to Senior ManagementGet your things together and learn to lead your staff. When your employees are happy they work harder. Believe me.

    No, I would not recommend this company to a friend

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    road to nowhere

    Anonymous Employee (Current Employee)
    Pittsburgh, PA

    Prosgreat headquarters, huge gym, bank and Starbucks in building

    ConsHUGE disconnect between upper management and the people actually doing the work. Lots and lots of VP and Director levels delegating work to a minimal staff. Company would prefer to bring in outside talent rather than promote their own. Happens in many departments. Keep in mind that I've been with the company for over 8 years! I've given it a fair shot with many management changes, but sadly, I feel its my time to leave. I would like to advance in my career and Dicks is not the place to do it.

    Advice to Senior Managementtake a better look at your staff and reward the hard workers!

    No, I would not recommend this company to a friend

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    Great Products...Stores need more autonomy..too top heavy with corporate..micro managed

    Associate (Current Employee)

    ProsGreat products, great displays. Enjoy the culture. Pays a little higher than most retail stores.

    ConsStores are micro managed on everything...no room to breathe or adjust to our set of customers. Too top heavy. Put more labor $$ in the store. Too much shuffling of inventory.

    Advice to Senior ManagementPut more labor $$ in the store so we can assist our customers. Forget all the fancy displays that you change every 2 weeks. Make everyone in corporate or field office serve 2 weeks in a store working as an associate. They live in a bubble world as to how a store operates.

    No, I would not recommend this company to a friend

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    Under-appreciated

    Anonymous Employee (Former Employee)
    Rockwall, TX

    Prosgood discount, plenty of opportunities to win gift cards, prizes, etc. through store selling promotions.

    ConsSales associates are randomly scheduled via an electronic system weekly, so there's no way to somewhat set your hours. In the couple years I worked here, I experienced 3 different managers rotating from other locations, who either quit the chain or moved to another. Which meant there was no opportunity to move up in company, since my own managers hardly knew me. General manager spent 80% of workday in office in back of store, to then criticize store look or efficiency the other 20%.

    No, I would not recommend this company to a friend

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    Good Job. Bad Management.

    Anonymous Employee (Former Employee)

    ProsGreat Co-workers. Busy environment.

    ConsStore managers are only worried about impressing area managers, who are only worried about impressing the regional managers, etc. Very pressured to make warranty/credit card sales but when we did we received almost no commission.

    No, I would not recommend this company to a friend

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