Diebold

www.diebold.com

Diebold Reviews

Updated January 24, 2015
Updated January 24, 2015
273 Reviews
2.6
273 Reviews
Rating Trends

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Approve of CEO
Diebold President and Chief Executive Officer Andy W. Mattes
Andy W. Mattes
57 Ratings

Review Highlights

Pros
  • Great people to work with and a supportive team environment (in 13 reviews)

  • Very good people in the groups I worked with, and some very motivated ones at that (in 12 reviews)


Cons
  • Upper management wants everyone to be yes sir workers (in 15 reviews)

  • Very long hours, 70 to 80 hour weeks are normal (in 8 reviews)

More Highlights

144 Employee Reviews Back to all reviews

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  1.  

    Account Performance Coordinator

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Diebold

    Pros

    good people to work with; good benefits

    Cons

    nothing to share right now

  2.  

    Great, corporate family culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Diebold

    Pros

    People are incredible , easy access to management, friendly atmosphere? Very laid back environment.

    Cons

    Soloed by business unit, more cross pollination needed.

    Advice to ManagementAdvice

    Force more collaboration across business lines

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Not Organized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Diebold

    Pros

    salary decent, benefit decent work load not ethical.

    Cons

    schedule is ridiculous, no time for family life

    Advice to ManagementAdvice

    technicians are the backbone to the company furure

    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Going downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Engineer II
    Current Employee - Customer Service Engineer II

    I have been working at Diebold full-time (more than 8 years)

    Pros

    There is lots of overtime for service techs, good benefits, paid vacations and holidays, low turnover in the tech groups.

    Cons

    Employees are expected to schedule life around work, raises and promotions have not happened in years, hiring is at a standstill as employees are leaving/retiring and workload is increasing.

    Advice to ManagementAdvice

    Spend more effort on taking care of your employees, hire more to help avoid employee burnout, which has become a major problem.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    horrible company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - First Line Service Technician in Houston, TX
    Current Employee - First Line Service Technician in Houston, TX

    I have been working at Diebold

    Pros

    company car, not too many pros

    Cons

    Heavy Workload, No structural training for new hires, no promotions, no structure, Veteran staff don't help new hires, takes forever or admin to order items and put information into system.

    Advice to ManagementAdvice

    Better training methods. More raises. Technicians work hard and deal with a lot of stress. I've only worked for the company for two months and I'm already having second doubts about working this company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Tough Transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Diebold full-time (more than 10 years)

    Pros

    Good people that all have passion for success

    Cons

    Going thru a tough transition

    Advice to ManagementAdvice

    Be consistant and do what you say

    Doesn't Recommend
    Positive Outlook
  8.  

    Companies Today

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Design Engineer in North Canton, OH
    Current Employee - Design Engineer in North Canton, OH

    I have been working at Diebold as a contractor (less than a year)

    Pros

    This company is 120 years old and uses old school thinking. Fast passed insanity.

    Cons

    Never work there or you will get laid off under poor work performance and not get unemployment.
    No communications between staff and engineers. Constantly changing dates and requirements. Insane schedules, no mentoring, you sink or swim there. No use of ASME or ANSI standards. IT and Pro/E departments cut to the bone.
    They lock you in a room with security before you leave to get your belongings they secretly hold people against their will until they let you leave. Insane place to work, constant back stabbing of contractors with Millenials playing games on the computers and direct employees putting down all contractors. Dedicated senior engineers work 60 hours a week with no appreciation of raises or compensation.

    Advice to ManagementAdvice

    Listen to the design engineers. Establish online work standards for employees. Have design reviews and have drawing checkers.
    GIVE the people raises first before the head of engineering. Treat the employees with dignity and respect!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Physical Security Technician in Atlanta, GA
    Current Employee - Physical Security Technician in Atlanta, GA

    I have been working at Diebold full-time (more than 8 years)

    Pros

    Great people to work with

    Cons

    Can be slightly unorganized at times

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    I HATE IT! Hope this time next year not to be there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Green, OH
    Current Employee - Anonymous Employee in Green, OH

    I have been working at Diebold full-time

    Pros

    The only pro is having a paycheck. And keeping the. bills paid and food on the table.

    Cons

    Diebold has lowered its standard of hiring. You used to have to have had military,call center or police dispatch or emt experience. noticed on a hiring site wile looking for work that now all that is required is 1-3 years of work experience. Why do I want to stay with a company that co stantly lowers its standards.?

    Advice to ManagementAdvice

    Great your people better. Pay us how we deserve to be paid. You aren't going to keep people by take,take,take and not giving back. No raises is ridiculous...especially when you constantly add accounts.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    This is the most crappiest company I have everworked for!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Representative Event Monitoring in Birmingham, AL
    Current Employee - Representative Event Monitoring in Birmingham, AL

    I have been working at Diebold

    Pros

    The only Pro to working here is that we get paid on Fridays!!!!!!!!

    Cons

    We haven’t received raises, training is unorganized, upper management is sorry and lazy, corporate doesn’t listen to their employees, manager uses bonus money and company card for personal use, no type of employee appreciation, under-staff, always have to work MOT or BMOT (Mandatory and Back-Up Mandatory overtime) , doesn’t care about working your employees during inclement weather, adding on new projects or responsibilities without increasing pay, policy doesn’t make any sense, managers and supervisors don’t follow the policies 100% but then when something happens they will blame the ones working under them, we are always placed as the middle man so the blame or finger can point back at us, we have to do every other department’s job, and unfair yearly evaluations.

    Advice to ManagementAdvice

    Create a system that can hold your employees as well as managers accountable for their actions because it is very easy to manipulate the system. Do an intensive interview to make sure that the people you put in leadership is capable of leading.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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