Diebold

www.diebold.com

Diebold Reviews

Updated December 9, 2014
Updated December 9, 2014
273 Reviews
2.6
273 Reviews
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Diebold President and Chief Executive Officer Andy W. Mattes
Andy W. Mattes
57 Ratings

Review Highlights

Pros
  • Great people to work with and a supportive team environment (in 13 reviews)

  • Very good people in the groups I worked with, and some very motivated ones at that (in 12 reviews)


Cons
  • Upper management wants everyone to be yes sir workers (in 15 reviews)

  • Very long hours, 70 to 80 hour weeks are normal (in 8 reviews)

More Highlights

79 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Field perspective

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative
    Former Employee - Administrative

    I worked at Diebold

    Pros

    Field managers were a joy to work with. Company will hire from within; however, advancement opportunities are limited or non-existent for administrative staff.

    Cons

    Company appeared to be in a constant state of restructuring, and a big fan of outsourcing positions//departments.Company has not issued raises in over three years. A few H.R. representatives suffered from delusions of grandeur, meaning they were quick to violate an employee's right.

    Advice to ManagementAdvice

    Learn how to communicate with your staff and stop treating company strategy as state secret.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Tough Transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Diebold full-time (more than 10 years)

    Pros

    Good people that all have passion for success

    Cons

    Going thru a tough transition

    Advice to ManagementAdvice

    Be consistant and do what you say

    Doesn't Recommend
    Positive Outlook
  3.  

    Great company with great people and technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Diebold

    Pros

    The people make the difference

    Cons

    Difficult to pinpoint a con

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Lost ship without rudder and holes in the sail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Diebold full-time (more than 10 years)

    Pros

    Still maintains solid staff in the field operation and sales. Majority of teams work hard to keep customers satisfied and makes up the solution gaps created by Canton. The better associates working to bring up the poor performing ones.

    Cons

    Very numbers driven and short-sighted. No real training and willingness to review the broken process. Feels like the company should hurry up and spin off security division. Really missing the end user migration away from physical channels.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    It was OK

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Diebold

    Pros

    The pay was good. There was an emphasis on teamwork. Managers were accommodating and flexible. It was a very loose and comfortable environment

    Cons

    Some managers showed visible biases towards other employees. Responsibilities were not distributed evenly. Organizational restructuring was a constant.

    Recommends
    No opinion of CEO
  7.  

    Diebold Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY

    I worked at Diebold full-time (more than 10 years)

    Pros

    Stable company and good people

    Cons

    Egos at the top get in the way of positive change and drives out good people

    Advice to ManagementAdvice

    Take care of your people and they will care for the customers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Lack of support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Canton, OH
    Current Employee - Anonymous Employee in Canton, OH

    I have been working at Diebold full-time (more than a year)

    Pros

    Good cafeteria, the benefits were average. Overall staff were friendly.

    Cons

    Lower than normal compensation, human resources betrayed my trust by sharing information that was disclosed to them in private. There is an overarching feeling that if you are not "in the group", you will be passed by for promotions and promotions may be provided to individuals that are not qualified. Because it was "managers discretion" on telecommuting, you would often see a manager work from home but not allow his employees.

    Advice to ManagementAdvice

    Consider providing appropriate compensation for responsibilities. Management did not have a good relationship with many of their subordinates.

    Doesn't Recommend
    No opinion of CEO
  9.  

    Constantly changing environment. Could use stability in planning and operations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Diebold full-time (more than 10 years)

    Pros

    Compensation was adequate. Opportunities for growth with the many changes going on. For me, location was important.

    Cons

    As mentioned, no stability in direction and planning. Need to stay the course and give something enough of a try. Stuck in the banking market, which has not been growing for some time. Thus, it's difficult for Diebold to show tremendous growth.

    Advice to ManagementAdvice

    See the cons.

    Neutral Outlook
    No opinion of CEO
  10.  

    Transformation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in North Canton, OH
    Current Employee - Anonymous Employee in North Canton, OH

    I have been working at Diebold full-time (more than 3 years)

    Pros

    Great learning tools, pockets of positive environments throughout the organization, opportunity to be part of a turnaround story if execution works as intended, opportunity to work with a number of high level ex-HP employees, executive team is setting strategy for the organization

    Cons

    Middle managers do not follow through with executive strategy/policies and it appears that executive team doesn't realize this is an issue, many of the issues of egocentric management still exist (not resolved with VERP), benefits are only OK, no increases to base pay for last 2 years and no end in sight, managers provide a glass ceiling limiting career growth, in many areas of the organization it appears that managers (directors, VPs) are not sure of the role they are to play in the change.

    Advice to ManagementAdvice

    Realize that you have a disconnect between your strategy and execution of those strategies downstream. You're attempting to create a progressive environment at the corporate office which is making the managers nervous... they are not allowing employees to participate in policies such as work from home. To the employees, this means that the managers do not trust us to be responsible unless they are sitting next to us. You will continue to lose top performers. Each of us know we are replaceable, but there is a cost associated with losing employees that must be considered.

    Neutral Outlook
    No opinion of CEO
  11.  

    The last five years were constant cuts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Instructor in North Canton, OH
    Former Employee - Technical Instructor in North Canton, OH

    I worked at Diebold full-time (more than 10 years)

    Pros

    The people were awesome, that was the only good thing left at Diebold

    Cons

    The constant cuts. Just when you think they can't cut anymore, there are more draconian cuts.

    Advice to ManagementAdvice

    The companies values and culture need to change. You have created an environment of fear and loathing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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