Diebold

  www.diebold.com
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Diebold Reviews

Updated Jun 7, 2014
All Employees Current Employees Only

2.9 219 reviews

24% Approve of the CEO

Diebold President and Chief Executive Officer Andy W. Mattes

Andy W. Mattes

(34 ratings)

38% of employees recommend this company to a friend

Review Highlights

Pros
  • Great great people at the associate level and low level management(in 12 reviews)

  • Company vehicle, dont have someone looking over your shoulder at all times(in 10 reviews)


Cons
  • Upper management wants everyone to be yes sir workers(in 14 reviews)

  • Very long hours, 70 to 80 hour weeks are normal(in 7 reviews)

67 Employee Reviews Back to all reviews
Relevance Date Rating
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    • Culture & Values
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    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Lots of dealing with past mistakes.

    Software Engineer (Current Employee)

    ProsThe people are great to work with, and as long as you are responsible they keep you busy with meaningful work. There is no shortage of learning opportunities and you will gain much in the way of transferable skills.

    ConsThere are a lot instances where the workers are stuck supporting garbage software or products because someone in the past accepted shoddy work from a supplier. The amount of work expected our of the engineering department is borderline unrealistic as a result of higher ups pandering to clients and allowing them unrealistic demands.

    Advice to Senior ManagementPush customers to upgrade to Windows 7 and drop XP support. It will significantly lighten the workload and allow for time to do things right. A lot of the time, the fixes applied to issues that arise are "band-aids" and have adverse effects because fixing it right takes too much time.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    It has its ups and downs.

    Customer Service (Current Employee) North Canton, OH

    ProsCompetitive salaries, some chance for growth and promotion. Management says they have a plan to turn everything around, so maybe things will get better.

    ConsFrequent layoffs and restructuring make for an unstable, worrisome work environment. Lots of talent has left - some were pushed out and others ran for the hills.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Disapproves of CEO

     

    Complete Disconnect

    Anonymous Employee (Current Employee)

    ProsEmployees want the company to succeed and keep each other going, instead of upper management.

    ConsLeadership cannot pick a strategy and stick to it; it's like working for someone with multiple personalities. Corporate blatantly disrespects the field and there is such a lack of harmony and so many silos...with no regard to acknowledge or work on this. Fix the systems...we may be 154 years old, but our systems don't need to be as well. Morale is a mess and is on a downhill slide. Intranet site has never made sense.

    Advice to Senior ManagementCommunicate and implement systems that truly link information between corporate & the field. You would create confidence in leadership if you would SIMPLY carry out a strategy before scrapping it and looking for a new one. If you're lacking in interpersonal skills, you don't qualify for any job! Invest in your local management w/ training & reduce their workload. Stop talking out of both sides of your mouth. Fix your intranet; it's ridiculous trying to find information.

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

     

    Time will tell if Diebold can successfully transform...

    Anonymous Employee (Current Employee) North Canton, OH

    ProsThe people have always made the difference at Diebold. They have cared about the customer. They have cared about doing the right thing

    ConsDiebold is at a crossroad.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

     

    Not the same company. Very little Diebold left under the new management

    Manager (Former Employee) Canton, OH

    ProsWorked with some other great people. Was able to learn a lot. Many years of experience and knowledgeable service group. Was permitted work independently and take responsibility for my work (until new management came in).

    ConsLow pay and long hours. Never enough help and not permitted to pay enough to hire experienced talent promotion opportunities are limited and problem people are often passed from group to group instead of being let go. Compensation between jobs is not equal and some people are compensated much higher then others who have more responsibility and work harder.

    Advice to Senior ManagementBeware of bringing In entire new management teams and don't believe everything they tell you..

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    IT going offshore

    Anonymous Employee (Former Employee)

    Proseasy to be there and not accomplish much

    Consno unified direction or goals for future

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

     

    Overall Diebold is a great company to work for

    Anonymous Employee (Former Employee)

    ProsThe pay is great and the work is interesting.

    ConsAlways in transition leaving employees not knowing if they will be laid off even though they are working 50 - 60 hours a week.

    Advice to Senior ManagementListen to the employees on the ground floor they are the ones with the knowledge of what works for the customers. Remember without customers you do not have a company.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Too much outsourcing and off-shoring

    Anonymous Employee (Current Employee) North Canton, OH

    ProsGreat group of people
    The company is trying to turn around and improve processes

    ConsToo many layoffs in recent years
    Company is confused about the direction

    Advice to Senior ManagementOutsourcing and off-shoring are not always cheaper!

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    2 people found this helpful  

    Used to be a good company

    Software Developer (Former Employee) Green, OH

    ProsAll the "pro's" of the company have disappeared

    ConsMore management than employees, HR totally unavailable, constant reorganization, constant unmet promises to employees

    Advice to Senior ManagementQuit laying off good employees and get rid of bad management

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Good companies but lots of red tape and redundancy in upper management, blocked by groupthink.

    Customer Service Engineer II (Current Employee) Charlotte, NC

    ProsLots of age in Talent pool people tend to stay for a life time.

    ConsNo opportunity for growth into management unless your are in the know.

    Advice to Senior ManagementUse some creative design thinking to reinvent our business model.

    No, I would not recommend this company to a friend

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