Diebold Reviews

Updated April 5, 2015
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4.0
59 Reviews
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Diebold President and Chief Executive Officer Andy W. Mattes
Andy W. Mattes
11 Ratings

59 Employee Reviews

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  1. Helpful (1)

    It was good while it lasted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Engineer II in Dallas, TX
    Current Employee - Customer Service Engineer II in Dallas, TX

    I have been working at Diebold

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay was good. It was nice having a laptop, cell phone, and company vehicle. Great job if you can work alone. Don't have a boss looking over your shoulder. I had a great team with some very knowledgeable techs on it. It was a good 9 years for me.

    Cons

    Long hours at times, managers have their favorites. In my last 4 years there we went through 2 layoffs , a restructuring, and a volunteerly retirement. I decided it was time to leave.

    Advice to Management

    Get back to what made Diebold great. Listen to the more experienced they will help you through the tough times.

  2.  Responsible for all aspects of the production cycle on MVS and open systems..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Operator in Canton, OH
    Former Employee - Computer Operator in Canton, OH

    I worked at Diebold full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    I was able to gain additional experience on the open system.

    Cons

    They got off the mainframe and was in the process off out sourcing.

    Advice to Management

    They were in the process of out sourcing all of I.T.

  3. Account Performance Coordinator

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Diebold

    Pros

    good people to work with; good benefits

    Cons

    nothing to share right now

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great, corporate family culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Diebold

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People are incredible , easy access to management, friendly atmosphere? Very laid back environment.

    Cons

    Soloed by business unit, more cross pollination needed.

    Advice to Management

    Force more collaboration across business lines

  6. I had a great experience working at Diebold

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Technical Manager in Saint Louis, MO
    Former Employee - Account Technical Manager in Saint Louis, MO

    I worked at Diebold full-time (more than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great People to work for

    Cons

    Large Corporation with a lot of changes without employee buy in

    Advice to Management

    Listen to your staff more

  7. overall good place to work I was in Manufacturing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Diebold full-time (more than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    good benefits good hours sold process willing to provide training to assoc

    Cons

    company WAS LACKING DIRECTION they wanted out of manufacturing so they sold off plant worked in. Was a very cyclical business so when work was there lots of hours and the opposite is true and you could never build or develop a responsive workforce equipment was technical

    Advice to Management

    could have managed some processes yourself versus paying a 3rd party that you had no control over

  8. Helpful (1)

    Diebold Intern - great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Software Systems Engineer
    Current Intern - Software Systems Engineer

    I have been working at Diebold as an intern (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    As an intern, I worked on a plethora of different projects. My manager moved me around within our director-level organization and I got to learn a lot about the software stack as well as the company's products. Pay was competitive except I was not given raises due to company policy (not due to my performance) during my last two semesters. Gained a wide variety of experience and worked on meaningful projects. Intern experience led to a full-time offer for me. Very good people in the groups I worked with, and some very motivated ones at that. Great office environment which is improving literally every day. Suburban location with easy access, parking, and a peaceful outside place to eat lunch.

    Cons

    There were some negative attitudes toward change, which to be frank was sorely needed.
    Some lazy people still exist due to lack of motivation. Software and organizational tools could use some work.

    Advice to Management

    Try to understand the unique needs of each department. For example, engineers have different requirements for document management, etc. than accounting, purchasing, or marketing.

  9. Overall a good learning experience from an industry perspective.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Diebold full-time (less than a year)

    Pros

    Small cohesive depart. Friendly associates.

    Cons

    Lack of resources in Internal Audit.

    Advice to Management

    Please hire additional associates to cater to all projects that are on IA's docket

  10. Making a comeback

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Software Engineering Co-op in Canton, OH
    Former Intern - Software Engineering Co-op in Canton, OH

    I worked at Diebold as an intern (more than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    To work there currently may not be such a bad thing. Over the course of the last year, the company has made quite a bit of effort in changing its image. Diebold is trying not only to appease the customer more but also has seemed to be making adjustments benefiting employees. They are taking a more collaborative approach.
    In terms of growth, I believe that Diebold software is getting more and more attention.

    Cons

    The work wasn't always the best. Also sometimes communication with branches over seas would cause trouble when working on a large-scale software issue.

    Advice to Management

    Continue to value your employees just as much as you value the customer. In turn, the productivity from employees will excel which customers will take notice of.

  11. Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in Canton, OH
    Current Employee - Senior Financial Analyst in Canton, OH

    I have been working at Diebold full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work life balance, promotions, benefits

    Cons

    None that I can think of.

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