Digital Realty
3.0 of 5 14 reviews
www.digitalrealtytrust.com San Francisco, CA 500 to 999 Employees

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3.0 14 reviews

                             

70% Approve of the CEO

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Michael F. Foust

(10 ratings)

50% of employees recommend this company to a friend
1 Employee Review Back to all reviews
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Property Management is young and not easy to work with...

Client Relations Anonymous (Current Employee)
Needham, MA

I have been working at Digital Realty

ProsLocation is easy to get to only off the highway, but don't plan on leaving for lunch breaks or errands with the way the roads are situated to get around and the way traffic is, and there are always accidents and construction making it harder.

ConsBe wary about working and doing business within the Needham, MA location - Property Management is young and not easy to work with and is very impersonal, condescending and even pretentious, and does not treat people as if they are human, and this is even expressed openly to us by their colleagues. They pride themselves on customer service, but when a client makes a request, they put their needs over the client first, and always with a fake smile with an attitude that we are bothering them and they're just too busy to help. Quite unprofessional.

Advice to Senior ManagementThey should take a course on customer service and client relations. Greeting with a smile would even go a long way since they often look stressed and disgruntled walking into the office and sets the tone for the entire day.

No, I would not recommend this company to a friend

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