Digital Realty Reviews

16 Reviews

3.0
16 Reviews
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A. William Stein
1 Rating

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  1. 2 people found this helpful  

    Property Management is young and not easy to work with...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Client Relations Anonymous  in  Needham, MA
    Current Employee - Client Relations Anonymous in Needham, MA

    I have been working at Digital Realty

    Pros

    Location is easy to get to only off the highway, but don't plan on leaving for lunch breaks or errands with the way the roads are situated to get around and the way traffic is, and there are always accidents and construction making it harder.

    Cons

    Be wary about working and doing business within the Needham, MA location - Property Management is young and not easy to work with and is very impersonal, condescending and even pretentious, and does not treat people as if they are human, and this is even expressed openly to us by their colleagues. They pride themselves on customer service, but when a client makes a request, they put their needs over the client first, and always with a fake smile with an attitude that we are bothering them and they're just too busy to help. Quite unprofessional.

    Advice to ManagementAdvice

    They should take a course on customer service and client relations. Greeting with a smile would even go a long way since they often look stressed and disgruntled walking into the office and sets the tone for the entire day.

    Doesn't Recommend
    Disapproves of CEO

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