Dillard's Reviews

Updated October 28, 2014
Updated October 28, 2014
1,122 Reviews
2.3
1,122 Reviews
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Dillard's Chairman and CEO Bill Dillard II
Bill Dillard II
685 Ratings

Review Highlights

Pros
  • the employee discount was good especially during additional discounts (in 151 reviews)

  • Great starting pay that lasted exactly 6 months till first review period (in 78 reviews)


Cons
  • If you don't meet sales goals you can be terminated regardless of slow business (in 152 reviews)

  • The pay starts of decent but when you don't meet your sales goals you can get a pay cut or fired (in 82 reviews)

More Highlights

302 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Negative work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beauty Advisor
    Current Employee - Beauty Advisor

    I have been working at Dillard's full-time (less than an year)

    Pros

    Pay was decent and I enjoyed some of my coworkers.We did not have extended mall hours.

    Cons

    Cut throat work environment. Management walked around like they were above it all. There was never anything positive to say. The goals were ridiculous.

    Advice to ManagementAdvice

    Come out of you office and get to know you associates and your customers. They should LEAD by example and not MANAGE from behind the desk,

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Management should be very appreciative they have a job . Practices are out of date no human resources whatsoever allowing them to stretch Legal limits!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Omaha, NE
    Former Employee - Sales Associate in Omaha, NE

    I worked at Dillard's full-time (more than 3 years)

    Pros

    Most employees are easy to get along with . Great discount. Very diverse sales staff. Plus if your hired chances are you will be pushed to examine what you can put up with in a boss.

    Cons

    Always waiting for the other shoe to drop, maybe a former employee coming back to settle a score or a manager finally grabbing or pushing someone. You will be called every name in the book so be prepared but I blame that on lack of training for managers.

    Advice to ManagementAdvice

    Hope you all have good lawyers!!!! The violations are many and often.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Would not go back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dillard's

    Pros

    High starting pay for retail.
    Meeting new people.

    Cons

    Too high sale quota.
    Poor management.
    Favoritism.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    The Manager only care about numbers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cosmetic Associate for Guerlain & Sheiseido in Phoenix, GA
    Current Employee - Cosmetic Associate for Guerlain & Sheiseido in Phoenix, GA

    I have been working at Dillard's full-time (less than an year)

    Pros

    The pay rate hourly is decent for the state of Arizona.

    Cons

    If you don't consistently make your counter goals when its time for your employee review the General manager will deduct $1.20 hourly from your pay. You basically get a pay cut.

    Advice to ManagementAdvice

    Learn more about professionalism & how to treat your employees better especially those who were & are loyal.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Good Temporary Job and Not for the long-run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Women's Accessories Sales Associate in North Olmsted, OH
    Former Employee - Women's Accessories Sales Associate in North Olmsted, OH

    I worked at Dillard's full-time (more than an year)

    Pros

    Good Discount, You can earn a raise , commission for opening credit cards

    Cons

    pay cuts, you can be let go in short notice. Very competitive workplace. Managers encourage you to fight over customers on sales floor. Bad place to stay unless you want to go crazy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Good pay, poor advertisement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Niles, OH
    Former Employee - Sales Associate in Niles, OH

    I worked at Dillard's part-time (less than an year)

    Pros

    Starting pay, employee's discount of 25%

    Cons

    Company only cares about sales per hour and credit applications. It doesn't matter how good of an employee you are. Also, company expects employees to do advertising for sales from customer database.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Commission Non-existent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Orlando, FL
    Current Employee - Sales Associate in Orlando, FL

    I have been working at Dillard's part-time (less than an year)

    Pros

    Co-workers are great
    Receive a hour lunch

    Cons

    No proper training and impossible to meet sales goal
    Manager always in a bad mood

    Doesn't Recommend
    Negative Outlook
  9.  

    Terrible!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Sales Manager
    Former Employee - Visual Sales Manager

    I worked at Dillard's full-time (more than an year)

    Pros

    The pay is only perk to work at Dillards. All positions within the company at the retail level pay substantially more than most retailers, even our associates.

    Cons

    There are way to many to say!
    1. Very negative atmosphere
    2. No work life balance
    3. No promotions
    4. Unrealistic goals set
    5. Corporate offices and employees seem much more easy going, knowledgeable, and helpful than those on the retail level.
    6. NO TRAINING! They do not train anyone! The set high expectations, yet won't even train you! I have never worked for an organization that didn't train it's people.

    Advice to ManagementAdvice

    Although I was part of upper management, my advice to the C-level executives, is when you come in for store visits please evaluate everything! Our store numbers were not good, and If you guys would truly pay attention, you would see the real source.
    Listen to B III ! He is the future of the company!

    Disapproves of CEO
  10.  

    Typical retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Selling Specialist in Estero, FL
    Former Employee - Selling Specialist in Estero, FL

    I worked at Dillard's full-time (more than 3 years)

    Pros

    Good starting pay, good discount

    Cons

    Upper management has NO appreciation of the hourly employees- even during the holidays! If you're lucky enough to work for a department manager who likes you, it can be a good job. Otherwise, they don't care!

    Advice to ManagementAdvice

    Show appreciation to your employees! It's sad when the Dillards come to visit and they won't even acknowledge the hard work from the hourly employees, especially during the holidays!

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Hmm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dillard's full-time

    Pros

    Fast paced quick seasonal job

    Cons

    Long hours. Tedious retail work

    Doesn't Recommend
    No opinion of CEO

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