Dillard's

www.dillards.com
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Dillard's Reviews

Updated March 2, 2015
Updated March 2, 2015
294 Reviews
3.0
294 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dillard's Chairman and CEO Bill Dillard II
Bill Dillard II
294 Ratings

Review Highlights

Pros
  • the pay is good the holiday hours or regular not crazy (in 63 reviews)

  • the employee discount was good especially during additional discounts (in 155 reviews)


Cons
  • If you don't meet sales goals you can be terminated regardless of slow business (in 157 reviews)

  • The pay starts of decent but when you don't meet your sales goals you can get a pay cut or fired (in 83 reviews)

More Highlights

294 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Dillards Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dillard's

    Pros

    great pay for a retail job

    Cons

    constant stress to meet your daily quota

  2.  

    Potential for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Lake Charles, LA
    Former Employee - Cashier in Lake Charles, LA

    I worked at Dillard's part-time (more than a year)

    Pros

    I enjoy helping customers make selections in various departments. I enjoy the seasonal sales and the challenge of daily quotas. Great opportunity for improving income.

    Cons

    There is a flexible work schedule and the managers seems to have favorites. Very little team incentives.

    Advice to ManagementAdvice

    Don't backbite and get involved in petty games with your employees schedule.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Sales Associate (part time)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Odessa, TX
    Current Employee - Sales Associate in Odessa, TX

    I have been working at Dillard's

    Pros

    Great pay and employee discounts

    Cons

    No personal growth,
    Having to compete against veterans sales associate for a sale,
    Having to chase after people to get the sale,
    Pay cuts if quota not met even if you only work from 6pm - 9pm shifts

    Advice to ManagementAdvice

    I would consider lowering quota to realistic numbers, there are times that people just aren't shopping and there is nothing we employees can do about it.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Location makes a difference

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AREA SALES MANAGER in Beaumont, TX
    Current Employee - AREA SALES MANAGER in Beaumont, TX

    I have been working at Dillard's

    Pros

    Pay, management, perks, flexible scheduling

    Cons

    Lots of overtime, stress, last minute schedule changes due to visits, insurance

    Advice to ManagementAdvice

    Better benefits

    Recommends
    Positive Outlook
  6.  

    Shoe Salesman

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Women Shoes Sales Associate in Reno, NV
    Current Employee - Women Shoes Sales Associate in Reno, NV

    I have been working at Dillard's full-time (more than 3 years)

    Pros

    Good Pay.
    Good Commission.
    Flexible Schdule.
    Good Work Life Balance.
    Good Bonus Commission Opportunities.
    Good way to make some friends and stuff.

    Cons

    Too much competition which equals to sour relationships on the sales floor.
    Poor Management.
    Little Motivation except for higher Paychecks.
    Not very forgiving of poor sales.

    Advice to ManagementAdvice

    Be more involved in the practices of your employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Good money if you can sell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ladies Shoes Sales Associate in Overland Park, KS
    Current Employee - Ladies Shoes Sales Associate in Overland Park, KS

    I have been working at Dillard's

    Pros

    High earning potential, good commission especially during holidays hours. High base pay for retail

    Cons

    Pay cuts, sink or swim kind of environment. Management focused on too many things. Holiday hours.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    I love working for the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AREA SALES MANAGER
    Current Employee - AREA SALES MANAGER

    I have been working at Dillard's

    Pros

    Fabulous merchandise, great training. I really love connecting with the customers

    Cons

    Benefits, communication, realistic expectations. Lots of favoritism

    Advice to ManagementAdvice

    Stay out of the office and off of your cell phone. The chain of command flows from the top down, not the other way around.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Dillard's Response

    Feb 13, 2015Director

    Thank you for your feedback!

  9.  

    High pressure retail sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Selling Business Manager in Beachwood, OH
    Former Employee - Selling Business Manager in Beachwood, OH

    I worked at Dillard's full-time (more than a year)

    Pros

    Dillards offered great benefits and a decent salary. For retail the hours weren't too bad. Great employee discount.

    Cons

    High pressure and competitive sales. Salary decreases if sales quotas were not met as opposed to commission on sales. Decent starting salary but raises were next to impossible to get because of such high sales expectations.

    Advice to ManagementAdvice

    Realistic sales goal setting would keep sales associates much more optimistic instead of frantic and panicked about getting fired.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandising Assistant in Arlington, TX
    Current Employee - Merchandising Assistant in Arlington, TX

    I have been working at Dillard's

    Pros

    Good coworkers, team feeling, finally trying to compete against other department stores with today's customer and technology

    Cons

    Dated systems, company is run on way too small a scale, opposed to change or new ways of thinking - like fighting an uphill battle.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    Part Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Dillard's

    Pros

    Good starting pay, cool department manager

    Cons

    Pay cut if you don't meet your quota, customers get sassy often, difficulty in scheduling hours that work with school schedule

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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