Dillard's Reviews

Updated July 27, 2015
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Dillard's Chairman and CEO Bill Dillard II
Bill Dillard II
112 Ratings

Pros
  • the pay is good the holiday hours or regular not crazy (in 63 reviews)

  • the employee discount was good especially during additional discounts (in 155 reviews)

Cons
  • The pay starts of decent but when you don't meet your sales goals you can get a pay cut or fired (in 157 reviews)

  • I can't imagine working there for so long to get pay cut after (in 83 reviews)

More Pros and Cons

256 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    sale associated

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Sierra Vista, AZ
    Current Employee - Retail Sales Associate in Sierra Vista, AZ

    I have been working at Dillard's full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Dillard's is the best retail the I work they give a good discount they will give a bonus if open credit card the store management there good for me experience

    Cons

    The only downside at working at Dillard's sales if the store slow we can't make sale

    Advice to Management

    I work hard and team work person


  2. Great Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at Dillard's as an intern

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Understanding of my schedule, everyone got along

    Cons

    Working Saturdays and closing one night a week

    Advice to Management

    Keep interns longer


  3. Process refunds, sales, shipping, gift wrap, online orders and answering multi line phone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dillards Department Store Customer Service Representative in Wichita, KS
    Current Employee - Dillards Department Store Customer Service Representative in Wichita, KS

    I have been working at Dillard's part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Most co-workers are fun to be around, great pay for retail, discount is valid even on additional clearance items.

    Cons

    High turnover, much is learn as you go, working nights and weekends are mandatory- though always one full weekend off a month

    Advice to Management

    Authoritative and demeaning ASM's will crush the spirit of any department as well as bring down the morale of anyone around them. It's like an infection that will cause sepsis. Either have them take their medicine or cut off the rot.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Money money money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Womens Department Area Sales Manager in Prescott, AZ
    Former Employee - Womens Department Area Sales Manager in Prescott, AZ

    I worked at Dillard's full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Management makes great money, great salary great maternity leave. I was able to get 6 months paid. So, 21k to sit with my son for his first 6 months of life.

    Cons

    Having Salaried managers was used to their advantage. 60 hour work weeks easily. 1) to 12 our days and if 8 hour days then a 6th or 7th day was required to work. 33 days was my longest stretch with no day off.

    Advice to Management

    Love your employees appreciate them. Acknowledge them they are tired too.


  6. Helpful (1)

    Good Part-Time College Student Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dillard's

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Pay, Hours, Coworkers, Fun Enviroment

    Cons

    People always competing for sales

    Advice to Management

    Be more involved in workers


  7. Great compensation opportunities available

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dock Associate
    Current Employee - Dock Associate

    I have been working at Dillard's

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Pays well, stable hours, secured position.

    Cons

    Days worked fluctuate every week.

    Advice to Management

    Don't act so stuck up. I know the work is hard but, just chill.


  8. Sales Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dillard's full-time

    Pros

    Ambitous, creative, natural leader, results oriented

    Cons

    There are not a lot of cons


  9. Manager view

    Current Employee - Support Manager
    Current Employee - Support Manager

    I have been working at Dillard's full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good employee discount, still family-owned & operated, decent vacation & benefits packages

    Cons

    Mandatory holiday hours, 6 day workweeks during Christmas season, no sick days for management


  10. Where I learned to be a manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lancome Counter Manager in Houston, TX
    Current Employee - Lancome Counter Manager in Houston, TX

    I have been working at Dillard's full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Easy pay raise, Easy promotions, Do your job and you will be rewarded

    Cons

    Upper management didn't coach people in new positions often enough to be as effective as possible

    Advice to Management

    Pay attention to those in new positions and guide them. Give constructive criticism mixed with praise and your employees will move mountains for you.


  11. Couldn't be better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kentucky
    Former Employee - Kentucky

    I worked at Dillard's

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great staff, flexible hours, done

    Cons

    Loss prevention needs updating ORC crimes are not going away



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