Discover Reviews

Updated October 22, 2014
Updated October 22, 2014
517 Reviews
3.7
517 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Discover Chairman & CEO David W. Nelms
David W. Nelms
257 Ratings

Review Highlights

Pros
  • Work life balance; culture; people; benefits; diversity; solid executive team (in 75 reviews)

  • great benefits given to employees beginning day 1 of employment (in 60 reviews)


Cons
  • There is not a great work/life balance, and you are always expected to work overtime (in 15 reviews)

  • being on the phone constantly which i knew by applying at a call center job (in 22 reviews)

More Highlights

97 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Collections specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collections Manager in Salt Lake City, UT
    Current Employee - Collections Manager in Salt Lake City, UT

    I have been working at Discover full-time (more than an year)

    Pros

    Amazing atmosphere
    good pay
    good benefits
    the coaches and teamleads would treat you like a human.
    The gym was nice too, full cafeteria.

    Cons

    Scheduling
    weekend work
    Hr would give out wrong information causing people to loose their jobs.
    Telephone work would get switched teams alot, high turnover rate

    Advice to ManagementAdvice

    Keep doing what your doing.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fraud Analyst in Phoenix, AZ
    Current Employee - Fraud Analyst in Phoenix, AZ

    I have been working at Discover full-time (less than an year)

    Pros

    Great management, work environment, co-workers

    Cons

    Possible rotating Saturday work hours

    Advice to ManagementAdvice

    Na

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Company and Excellent work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Riverwoods, IL
    Current Employee - Anonymous Employee in Riverwoods, IL

    I have been working at Discover full-time (less than an year)

    Pros

    Excellent company . Nice Work environment and great work life balance . Great benefit as well

    Cons

    Nothing I can think of as of now

    Recommends
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Analytics in Riverwoods, IL
    Current Employee - Manager Analytics in Riverwoods, IL

    I have been working at Discover full-time (more than 5 years)

    Pros

    I think that Discover has a great work/life balance. Not only do you start off with 25 days PTO, but there is also opportunity to work from home.

    Cons

    The salary could be a little more competitive

    Advice to ManagementAdvice

    Improve your HR department so that you can improve retention

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in Phoenix, AZ
    Current Employee - Product Manager in Phoenix, AZ

    I have been working at Discover full-time (more than 5 years)

    Pros

    Nice people, great culture, lots of opportunity

    Cons

    Not very efficient, slow decision making

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    FABULOUS company! 5 stars!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Discover

    Pros

    The people are fantastic and really care about you. There is a lot of opportunity for advancement and growth. The company treats their employees very well.

    Cons

    There really are not many cons about Discover. Just as in any other big company, it is sometimes difficult to take time off.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Riverwoods, IL
    Current Employee - Project Manager in Riverwoods, IL

    I have been working at Discover full-time (more than an year)

    Pros

    People are very smart, but they don't take themselves too seriously. Everyone at work has the best interest of the company at heart, and professionalism and work ethic are top notch. Furthermore, the company is extremely understanding of work / life balance, providing 25 days of paid time off (PTO). And the best part is that everyone is encouraged to use all of their PTO days. Management treats employees like adults, for instance, by trusting that everyone will not abuse the casual dress policy. Jeans day everyday makes for a comfortable and relaxed work environment.

    Cons

    Primarily, the location (if you want to live and work in the city). There are many reverse commuters who live in the city and use Metra to get to / from work.

    Advice to ManagementAdvice

    Please keep the great work! Continue to stay in touch with employees; it really motivates everyone to work harder.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Riverwoods, IL
    Former Employee - Project Manager in Riverwoods, IL

    I worked at Discover full-time (more than an year)

    Pros

    Quality company with great people. Office culture was exceptional. Facilities great.

    Cons

    Large organization difficult to get to know people. A lot of webex meetings not face to face time. relationships hard to build

    Advice to ManagementAdvice

    Continue path

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Chicago, IL
    Current Employee - Director in Chicago, IL

    I have been working at Discover full-time (more than an year)

    Pros

    good career progression with clear vision of senior leaders

    Cons

    still considered one of the smaller financial institutions in the US

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Officer in Louisville, KY
    Former Employee - Loan Officer in Louisville, KY

    I worked at Discover full-time (more than an year)

    Pros

    Great resources that help you to be successful. In house software top notch. Lead flow, is strong and you have the backing of the Discover brand.

    Cons

    Products could be more competitive.

    Advice to ManagementAdvice

    Make it easier to pick up more business at a lower margin. Time tested result.

    Recommends
    Neutral Outlook

Discover Photos

Building #2 - Discover Corporate Headquarters
Meeting Room
Meeting Room
Building #1 Rotunda

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