Discover

www.discoverfinancial.com

Discover Reviews

Updated January 19, 2015
Updated January 19, 2015
570 Reviews
3.7
570 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Discover Chairman & CEO David W. Nelms
David W. Nelms
281 Ratings

Review Highlights

Pros
  • Work life balance; culture; people; benefits; diversity; solid executive team (in 77 reviews)

  • great benefits given to employees beginning day 1 of employment (in 62 reviews)


Cons
  • There is not a great work/life balance, and you are always expected to work overtime (in 15 reviews)

  • being on the phone constantly which i knew by applying at a call center job (in 23 reviews)

More Highlights

110 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great Place to Grow and Stay!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New Albany, OH
    Current Employee - Anonymous Employee in New Albany, OH

    I have been working at Discover

    Pros

    I enjoy that Discover has many growth opportunities and many possibilities to learn new process functions. With a little hard work it does go a long way. Another great Pro for the company are the training programs to grow your skills and move into higher level positions.

    Cons

    Not sure if this is a con or not but having to show your added value throughout the year is constant. usually management is fairly busy so they are unable to really remember what you have accomplished throughout the year if you are not able to track it yourself.

    Advice to ManagementAdvice

    nothing- Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Loved working there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting Specialist in New Albany, OH
    Former Employee - Accounting Specialist in New Albany, OH

    I worked at Discover

    Pros

    The benefits offered at discover card are great. The work life balance is also great. I rarely worked over forty hours a week.

    Cons

    There are very little finance jobs in ohio at discover card. However they offer those types of jobs in other states. I just wasn't willing to relocate

    Advice to ManagementAdvice

    Higher pay

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Riverwoods, IL
    Current Employee - Project Manager in Riverwoods, IL

    I have been working at Discover full-time (more than 3 years)

    Pros

    Great benefits; 30 days of PTO; very laid back in most areas of the company

    Cons

    A very top heavy company overall; it may take some time to move up the ladder, but it is not impossible...

    Advice to ManagementAdvice

    To keep younger talent, must promote and/or give different opportunities within current role

    Recommends
    Positive Outlook
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  5.  

    Recruiter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover

    Pros

    Treat employees and customers great

    Cons

    Lower scale pay compared to other financial institutions

    Recommends
    Positive Outlook
  6.  

    Planning

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover

    Pros

    Clear direction in interview, speaking of current and future state discuss vision for the position. This was a good interview. They know what they want.

    Cons

    Wanted to really get into details pain points

    Advice to ManagementAdvice

    Discuss more of the vision 5 years in 10 years out.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    I work at the UPC. It's challenging, but you get rewarded for meeting your team goals!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operator I in West Valley City, UT
    Current Employee - Operator I in West Valley City, UT

    I have been working at Discover full-time (more than an year)

    Pros

    Management and coworkers are super friendly. Great leadership. They value diversity, innovation. Room for promotions. Give you plenty of chances to succeed & help you develop skills. Motivational, with lots of rewards! Value volunteerism & have community projects throughout year. They try to be fair to everyone. Coworkers are valued. They treat you with respect and listen to your ideas. Great benefits!

    Cons

    At the UPC, they want speed with no errors. It's their mail center for statements & letters going out to customers. Post Office regulations. Everything has to stay in order. The machines need to run fast with down-time to a minimum. Very fast paced. Your time/productivity is tracked on the computer. Pressure & stress can build up. You just have to learn how to handle it. Average pay for the type of work - competitive.

    Advice to ManagementAdvice

    You people are AWESOME!!!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    director of marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Chicago, IL
    Current Employee - Director in Chicago, IL

    I have been working at Discover full-time (more than an year)

    Pros

    work life balance is great

    Cons

    low pay compared to other financial industry

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Neutral Outlook
  9.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover full-time (more than 8 years)

    Pros

    Innovative, drives employee engagement, compensation and benefits are outstanding

    Cons

    Need to work on direct feedback and setting expectations

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Phoenix, AZ
    Former Employee - Customer Service Representative in Phoenix, AZ

    I worked at Discover full-time (more than an year)

    Pros

    Great benefits (probably one of the best company's out there to offer such) and great co-workers. I was surprised by home fast you could move up. I feel like everyone is constantly moving to different departments to grow. This place is really laid back and the PTO is excellent. We also had an on-site gym, nurse, and café.

    Cons

    Being graded every week on your phone performance.

    Advice to ManagementAdvice

    All the managers I had were great. Although, I have heard from other co-workers that that's not always the situation and I got lucky.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Friendly environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Riverwoods, IL
    Former Employee - Anonymous Employee in Riverwoods, IL

    I worked at Discover as an intern (less than an year)

    Pros

    Discover has a friendly environment for its employee and employee's family. Discover offers an environment which encourages employees to learn more.

    Cons

    The location is a bit not convenient. People are not allowed to use other cards when in the cafe.

    Recommends
    Neutral Outlook
    No opinion of CEO

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