Discover

  www.discoverfinancial.com
  www.discoverfinancial.com

Discover Reviews

Updated November 18, 2014
Updated November 18, 2014
530 Reviews
3.7
530 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Discover Chairman & CEO David W. Nelms
David W. Nelms
261 Ratings

Review Highlights

Pros
  • Work life balance; culture; people; benefits; diversity; solid executive team (in 77 reviews)

  • great benefits given to employees beginning day 1 of employment (in 61 reviews)


Cons
  • There is not a great work/life balance, and you are always expected to work overtime (in 15 reviews)

  • being on the phone constantly which i knew by applying at a call center job (in 22 reviews)

More Highlights

101 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Phoenix, AZ
    Former Employee - Customer Service Representative in Phoenix, AZ

    I worked at Discover full-time (more than an year)

    Pros

    Great benefits (probably one of the best company's out there to offer such) and great co-workers. I was surprised by home fast you could move up. I feel like everyone is constantly moving to different departments to grow. This place is really laid back and the PTO is excellent. We also had an on-site gym, nurse, and café.

    Cons

    Being graded every week on your phone performance.

    Advice to ManagementAdvice

    All the managers I had were great. Although, I have heard from other co-workers that that's not always the situation and I got lucky.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Best place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover as an intern

    Pros

    Awesome place to work for reals

    Cons

    Nothing much to to say it's great

    Recommends
    Positive Outlook
  3.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Discover

    Pros

    Very friendly work environment opportunities for advancement

    Cons

    Yearly increase is very low compared to market value and competers.

    Recommends
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    I loved my time as an intern at Discover- I would definitely love to work there in the future!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Law and Compliance in Riverwoods, IL
    Former Employee - Law and Compliance in Riverwoods, IL

    I worked at Discover as an intern (less than an year)

    Pros

    The office environment is amazing! Everyone is so welcoming and laid back, while still being very professional and productive. All of the interns receive 3 days of orientation and training, which really helps provide background knowledge to the work you perform throughout the summer.

    Cons

    There were times when I did not have any work to do because I had finished all of the projects assigned to me and no one else had anything for me to do. For the majority of the time, however, it was an appropriate workload

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Collections specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collections Manager in Salt Lake City, UT
    Current Employee - Collections Manager in Salt Lake City, UT

    I have been working at Discover full-time (more than an year)

    Pros

    Amazing atmosphere
    good pay
    good benefits
    the coaches and teamleads would treat you like a human.
    The gym was nice too, full cafeteria.

    Cons

    Scheduling
    weekend work
    Hr would give out wrong information causing people to loose their jobs.
    Telephone work would get switched teams alot, high turnover rate

    Advice to ManagementAdvice

    Keep doing what your doing.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fraud Analyst in Phoenix, AZ
    Current Employee - Fraud Analyst in Phoenix, AZ

    I have been working at Discover full-time (less than an year)

    Pros

    Great management, work environment, co-workers

    Cons

    Possible rotating Saturday work hours

    Advice to ManagementAdvice

    Na

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Company and Excellent work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Riverwoods, IL
    Current Employee - Anonymous Employee in Riverwoods, IL

    I have been working at Discover full-time (less than an year)

    Pros

    Excellent company . Nice Work environment and great work life balance . Great benefit as well

    Cons

    Nothing I can think of as of now

    Recommends
    Approves of CEO
  9.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Analytics in Riverwoods, IL
    Current Employee - Manager Analytics in Riverwoods, IL

    I have been working at Discover full-time (more than 5 years)

    Pros

    I think that Discover has a great work/life balance. Not only do you start off with 25 days PTO, but there is also opportunity to work from home.

    Cons

    The salary could be a little more competitive

    Advice to ManagementAdvice

    Improve your HR department so that you can improve retention

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in Phoenix, AZ
    Current Employee - Product Manager in Phoenix, AZ

    I have been working at Discover full-time (more than 5 years)

    Pros

    Nice people, great culture, lots of opportunity

    Cons

    Not very efficient, slow decision making

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    FABULOUS company! 5 stars!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Discover

    Pros

    The people are fantastic and really care about you. There is a lot of opportunity for advancement and growth. The company treats their employees very well.

    Cons

    There really are not many cons about Discover. Just as in any other big company, it is sometimes difficult to take time off.

    Recommends
    Positive Outlook
    Approves of CEO

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