Disney Parks & Resorts

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Disney Parks & Resorts Reviews

Updated February 8, 2015
Updated February 8, 2015
107 Reviews
2.0
107 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Disney Parks & Resorts Chairman and CEO Thomas Staggs
Thomas Staggs
107 Ratings

Review Highlights

Pros
  • The company offers great benefits which include free admission to Disneyland anytime (in 99 reviews)

  • There was a strong community spirit among cast members I've never experienced elsewhere (in 98 reviews)


Cons
  • Senority of older cast members can make advancing difficult and take to long (in 73 reviews)

  • Transition to full time: expectation is to work long hours for lower than market avg (in 70 reviews)

More Highlights

107 Employee Reviews Back to all Reviews

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  1. 3 people found this helpful  

    Disney Parks and Resorts Technology (IT) - Look elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager IT in Lake Buena Vista, FL
    Current Employee - Senior Manager IT in Lake Buena Vista, FL

    I have been working at Disney Parks & Resorts full-time (more than 10 years)

    Pros

    Company benefits are comparable to other companies the same size. There is some sense of work/life balance in the Technology organization. Pay is competitive for the area.

    Cons

    Parks and Resorts Technology division is currently (over 24 months now) in an reorganization state. A few hundred cast member jobs were just eliminated and most of the work was outsourced offshore. Beware of instability if you are considering employment here, there are no guarantees. Sr. Level management is still disorganized and there is no clear direction. Don't come to the technology team expecting Disney culture and values, those are long gone with no expectation of return. Current Sr. Leadership doesn't appear to value Disney culture and values, delivery at any cost is the focus.

    Advice to ManagementAdvice

    There is nothing to say. As a long time cast member, the morale and Disney culture and values are clearly broken in the division. The Sr. Leadership has sent hundreds of jobs overseas and brought in lower paid foreign workers to replace American workers onshore. Sr. Leadership should be ashamed of themsleves.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    The magic left a bad taste in my mouth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Entertainment in Orlando, FL
    Current Employee - Entertainment in Orlando, FL

    I have been working at Disney Parks & Resorts

    Pros

    -Friendly Coworkers
    -The magic of Disney

    Cons

    - Entitled guests
    - Constantly being belittled by management
    - No where to grow
    - No praise for good work

    Doesn't Recommend
    Neutral Outlook
  3.  

    A learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess in Orlando, FL
    Current Employee - Hostess in Orlando, FL

    I have been working at Disney Parks & Resorts

    Pros

    Great way to learn customer service skills and work ethic. Looks good on resume. Some managers are willing to help you move up. Free Disney Park passes & discounts.

    Cons

    Low pay & low increases each year. Hard to move up... It's who you know, not what you know. Have to work holidays and long hours. Free disney park passes & discounts do not compensate for low pay, who wants to go the parks/on property after working there all the time.

    Advice to ManagementAdvice

    Need to increase pay, if you work full time here you still barely get by. Need to have a better way of recognizing those with potential, we get lost in the masses!

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Not the best choice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Disney Parks & Resorts part-time (more than 5 years)

    Pros

    Great company culture and history.

    Cons

    Perks and pay don't coincide with the demands of upper level management.

    Doesn't Recommend
    Negative Outlook
  6.  

    Ups and downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quick Service Food and Beverage Cashier in Anaheim, CA
    Former Employee - Quick Service Food and Beverage Cashier in Anaheim, CA

    I worked at Disney Parks & Resorts

    Pros

    Free entry
    Meeting new people
    Diverse group of people

    Cons

    Management
    Lack of communication
    High school all over again

    Advice to ManagementAdvice

    Communication between cast members would be nice

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    A Magical Learning Experience I would not do again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead QA Engineer in Seattle, WA
    Former Employee - Lead QA Engineer in Seattle, WA

    I worked at Disney Parks & Resorts full-time (more than a year)

    Pros

    The Magic and prestige of working for the Happiest company on earth, Free entrance to Parks, and other perks

    Cons

    Work Life balance, Time Off Policies, Extremely Political, No Merit based advancement opportunities

    Advice to ManagementAdvice

    The Disney I left was not the same company I hired into; bring back the magic and joy of the employees and the rest will follow.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Hell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Disney Parks & Resorts full-time (more than 8 years)

    Pros

    Park and health benefits are great!

    Cons

    Good ol' Boys Club that only wants "Yes" men.

    Doesn't Recommend
    Neutral Outlook
  9.  

    College Partnership Program - Janitor

    Former Intern - Showkeeper in Orlando, FL
    Former Intern - Showkeeper in Orlando, FL

    I worked at Disney Parks & Resorts as an intern (less than a year)

    Pros

    The good part about working at a Disney Park is that you get to meet people from all over the world every time you come to work and go to all parks for free on your days off (water parks we still had to pay 1/2 price).

    Cons

    It was incredibly hot most days, involved lots of outdoor work and initial training was highly boring and consisted of long videos. The work uniforms are horrendously bad, and there is a mini-society of workers in Disney which is like a pyramid system. The workers who are characters are at the top, the puppeteers are down a notch, area managers are third, and regular janitors/venders/merchandise workers are at the bottom. Others were "too cool" to hang out with us many times. Also, the company does nothing to keep workers from displaying overtly inappropriate sexual behavior while on the clock. I was really tired of seeing it. So long as workers hid from the people who were guests in the park (around a corner, in an alleyway, behind a building) they could make out with each other, or fondle one another and it was pretty much disgusting and unprofessional.

    Advice to ManagementAdvice

    Reconsider your policy about public displays of affection or enforce the policies you have. Definitely think about getting different uniforms for your workers.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    Terrible treatment to College Students

    • Comp & Benefits
    • Culture & Values
    • Career Opportunities
    Former Employee - Disney College Program in Orlando, FL
    Former Employee - Disney College Program in Orlando, FL

    I worked at Disney Parks & Resorts

    Pros

    Able to go to the parks for free, Helped with resume

    Cons

    terrible pay, terrible hours, terrible housing, terrible treatment

    Advice to ManagementAdvice

    Pay better

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    operator

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Disney Parks & Resorts part-time

    Pros

    free food from the cafe

    Cons

    hot weather at the park

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