Dixons Retail
3.0 of 5 49 reviews
www.dixonsretail.com Hemel Hempstead, United Kingdom 5000+ Employees

Dixons Retail Reviews

Updated Feb 26, 2014
All Employees Current Employees Only

3.0 49 reviews

                             

77% Approve of the CEO

Dixons Retail Group CEO Sebastian James

Sebastian James

(22 ratings)

54% of employees recommend this company to a friend
15 Employee Reviews Back to all reviews
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Decent job if you can sell and enjoy tech

Customer Adviser (Former Employee)
Stevenage, England (UK)

I worked at Dixons Retail part-time for more than a year

ProsBeing around technology everyday
Flexible shifts, usually long which is good if you have to travel
Can be a friendly work environment

ConsTargets are demanding and can be difficult to achieve
Customers can be difficult
Internal systems could be more efficient
Training could be better

Advice to Senior ManagementListen to shop floor staff more

– I'm optimistic about the outlook for this company

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Run of the Mill

Logistics (Former Employee)
Sheffield, England (UK)

I worked at Dixons Retail full-time for less than a year

ProsYou get paid on time.
Nice people to work with.
Since its an electronic retailer, an employee gets plenty of discounts on the in house products and have good local discounts.

ConsRetail Dead End jobs. No real room for good promotions. Uninteresting management, the middle management seems stuck up and not flexible.

They only look at processes and not the employee, in another words working there would just be like you're another employee number. Machines will start automating soon enough.

Advice to Senior ManagementDon't treat employees like numbers.

No, I would not recommend this company to a friend

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Loads of tech

Sales Colleague (Current Employee)
Edinburgh, Scotland (UK)

I have been working at Dixons Retail as a contractor for less than a year

ProsFast paced interesting good atmosphere

ConsLow pay and non existant bonus

Advice to Senior Management0.1% is nothig to motivate anybody, 1% is not enough to make you want to missell

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Big box retail is a tough sector since Amazon changed the game

Project Manager (Current Employee)
Hemel Hempstead, England (UK)

I have been working at Dixons Retail full-time for more than a year

ProsHeritage of the brand
Some great senior people
Rapidly changing industry
Household name
Technology sector is cutting edge

ConsPublic perception is that Dixons still make 40% margin on high tech, so the brand isn't loved.
Everything is about operations or product pricing. Limited opportunity to build rapport with suppliers and/or an engaging customer experience.

Advice to Senior ManagementKeep going with the transformation. Work on brand image and ensuring there are good career opportunities for the workforce.

Yes, I would recommend this company to a friend

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Good to start your career

Anonymous Employee (Former Employee)

I worked at Dixons Retail full-time

ProsThe atmosphere is very nice, the management is fair

ConsDixons retail SSC offers almost no career opportunities, very low salaries, but it might be not very bad start of career

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Overal a reasonable employer

Accountant (Current Employee)
Hemel Hempstead, England (UK)

I have been working at Dixons Retail full-time for more than 8 years

ProsStaff discount, pension, options etc

ConsA large company - small cog in large wheel.

Advice to Senior ManagementThe customer experience is everything.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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DSG International (Dixons Retail) Hempstead, United Kingdom

Anonymous Employee (Former Employee)

I worked at Dixons Retail part-time

Prosgood part time career opps

Consnot much as of this moment

Advice to Senior Managementnone

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4 years of retail operations experience

Operations Specialist (Current Employee)
Istanbul (Turkey)

I have been working at Dixons Retail full-time for more than 3 years

Prosfew of the best colleauges I've worked with, in a casual environment. part of Dixon's group which is well known internationally.

Consthe worst part of this job is the low salary, and that there are not many opportunities for promoting. with a fairly monotonous work schedule.

Advice to Senior ManagementThey should try harder to keep their employees satisfied, especially the ones who have out in a lot of years and effort.

No, I would not recommend this company to a friend

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Stanley's commitment made it same will be required to keep it.

Store Manager (Former Employee)
London, England (UK)

I worked at Dixons Retail full-time for more than 5 years

ProsOpen door hiring policy. Multicultural mix of staff and management.

Consall load is shifted downwards, even when it is quite easily manageable at middle level, with minimum resource information.

Advice to Senior ManagementMust get dynamic and up to date being a tech. company in soft measure and procedures. Must keep stable outlook and presence on premises to gain customer confidence. There are other ways to make net margin without pressurized selling of insurance.

Yes, I would recommend this company to a friend

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A very happy and satisfying experience with a good workforce

Business Advisor (Current Employee)
High Wycombe, England (UK)

I have been working at Dixons Retail

ProsManagers are very supportive, provide the right tools for the job and on the whole there is good communications between amangers and workforce.

ConsSometime the task can be more challenging and demanding that requires a quick turn roing time. Most trainingg is provided online and not enough time is given at work to do and finish off training. given

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WHO WE ARE Dixons Retail plc is Europe's largest specialist electrical retailing and services company. Our aim is to bring the latest technology at the best prices to our customers combined with great advice and… Full Overview

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