Document Technologies

  www.dtiglobal.com
  www.dtiglobal.com
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Document Technologies Reviews

Updated June 18, 2014
Updated June 18, 2014
57 Reviews
2.0
57 Reviews
Rating Trends

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John Davenport, Jr.
28 Ratings

Review Highlights

Pros
  • Great people to work with and great technology (in 3 reviews)

  • Great benefits package, Many locations available for work transfer, business casual dress code, Friendly and professional work environment (in 3 reviews)


Cons
  • Upper management requires you to work long hours and be on call 24/7 (in 7 reviews)

  • The staff puts in tons of effort just to keep their jobs with little to no payoff (in 3 reviews)

More Highlights

14 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good stepping stone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Specialist  in  Atlanta, GA
    Current Employee - Production Specialist in Atlanta, GA

    I have been working at Document Technologies full-time for more than a year

    Pros

    They are willing to hire "risky" candidates. Great for someone who needs a job with poor qualifications on paper.

    Cons

    Maximum amount of flex PTO of 15 days (only after working here for 3 years) 10 days before that. ZERO opportunity for growth. Job grades are not even established. Do not expect to grow here.

    Advice to ManagementAdvice

    Treat your employees like people. Take their needs seriously to retain talent. Establish employee grading standards and hire managers with management experience. Give people room to grow.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Lack Luster Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Philadelphia, PA
    Former Employee - Customer Service Representative in Philadelphia, PA

    I worked at Document Technologies full-time for less than a year

    Pros

    I had the opportunity to learn so much in a fast-paced industry. The location was ideal. The days flew by from being consistently busy.

    Cons

    Compare to the amount of work I was doing the pay was abysmal. Sometimes I felt overworked. Some of the responsibilities were pretty labor intensive. The management was very selfish and did not take into consideration the welfare of the lower employees.

    Advice to ManagementAdvice

    Take care of your employees. It doesn't always have to be monetary. The people who work there aren't slaves!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    A very backwards company that treats its employees terribly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Specialist I
    Former Employee - Technical Specialist I

    I worked at Document Technologies full-time for more than a year

    Pros

    Good people. The people at the local level were fun to work with. I do miss them.
    The work, although very stressful, was challenging at times.
    Lot of big name firms as clients, but most the work doesn't funnel through the local offices

    Cons

    The benefits are horrendous. 5 days off your first year of service and it increments by 5 until your third year when you max out at 15. The days off weren't even really days off as I was expected to clock in to work on projects while I was on vacation. No respect for time off that was given.

    Overtime was decent but not nearly as much as I was promised in the initial interview. It was also CONSTANTLY scrutinized and questioned. If you don't want me to do the overtime work, then simply don't authorize me to do it.

    Sales reps refused to turn down work and would always underbid the projects so that they would get the job. Seemed to be more of an emphasis on going out and having a good time than bringing in substantive work.

    Salaries are also well-below competitive rates and management was always trying to add more job duties to people that already didn't make a decent wage.

    Despite bringing in billion dollar accounts, corporate preferred to scrap by with the bare minimum as far as equipment and would then blame employees for missed deadlines and machines breaking down. Meanwhile, the founders are making millions.

    No real serious training. Very much a learn this by the seat-of-your-pants environment.

    The entire company, from the top down, seemed to have a "never say no to our clients" attitude.

    High amount of turnover because the company doesn't know how to keep good people. A wise man once said: "A great employee should never have a reason to leave..." So not true at this place.

    Advice to ManagementAdvice

    There's pretty much nothing to say to management that hasn't already been said. It will just fall on deaf ears.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Excellent place to start with no experience, but not much room for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technology Manager
    Former Employee - Technology Manager

    I worked at Document Technologies full-time for more than 3 years

    Pros

    Will take almost any one off the street and assist teaching the basics and maybe a few advanced skills, but that would be rare.

    Cons

    Corporate is bad, no standards across offices, their attempt at being global is being held back by not being consistent between offices for data for the same client.
    Pay is horrible, but works if you are desperate.
    Unable to compete with salaries of other companies, especially when trying to retain talent.

    Advice to ManagementAdvice

    Try harder to retain talent and pay accordingly, it does wonders for morale and you have someone who can help the company grow.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Information Technology Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Document Technologies full-time for less than a year

    Pros

    The coworkers are nice, and somewhat frustrated.

    Cons

    Management is top-down dictatorship with too much emphasis on budget concerns.

    Advice to ManagementAdvice

    Stress the creation of world-class Information Technology and security, and stop the emphasis on budget concerns...

  7.  

    Welcome to burnout.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Document Technologies full-time for more than a year

    Pros

    There ARE some really fantastic people here to work with. Sadly, none of them are in management.

    Cons

    The few people who DO have the best interests of the employees that make this machine run are constantly met by roadblock after roadblock. Pay is abysmal for hourly employees. Last year we all received letters from the CEO, informing us that we had record profits. But a short time later we were told that no would would be getting holiday bonuses because numbers were poor. There is a communication gap the size of the grand canyon between upper management, and the grunts. Hourly employees are treated like little vermin that will escape and eat all the cheese if they are not watched all the time and kept under thumb. There are particular management types that have been identified as being huge liabilities with issues of making promises to clients about services they know nothing about, having issues working women and treating them with respect, etc.,yet absolutely nothing is done about it. Opportunities for advancement are not good. Trying to get training to advance your skills is almost impossible, because there's 'never enough time'. Cannot work from home. Most people burn thorough their sick time within the first 2 months of the year.

    Advice to ManagementAdvice

    LISTEN. Listen to the employees when they voice concerns. There are a lot of wonderful people here, and every one of them is burning out, and being chased away, one by one.The attrition rate at our local office last year was around 45% of the staff. How is that acceptable?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    It was a pleasant one, but just not what I wanted to do.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Document Technologies

    Pros

    Good hourly pay and good hours.

    Cons

    A lot of walking and quite stressful.

  9.  

    Awful corporate culture, some great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Document Technologies full-time for more than 5 years

    Pros

    Some great people in local office. Those people keep the local office running smoothly despite problems created above. Decent salaries for some new professional hires, awful compensation for hourly employees, and annual raises are abysmal.

    Cons

    One local director is frequently referred as a major reason people are leaving. Local exec has good intentions, but is ineffectual. Local HR representative is only focused on the company, not on employee complaints. Corporate culture from HQ is toxic.

    Advice to ManagementAdvice

    Don't dismiss employee complaints, and focus on improving benefits and culture.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Where are the benefits and employee recognition???

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Document Technologies full-time

    Pros

    The company makes a lot of money and is apparently very profitable (according to the most senior managers). They have bought a lot of companies.

    Cons

    High turnover, very (VERY) poor benefits and no appreciation of the needs of the average staff person.

    Advice to ManagementAdvice

    You are so focused on making personal money and getting the company ready to sell that you have lost your love for the client and the employees. Shame on you! The focus on ethics, lasting relationships and communication is non-existent. Great people have left and are leaving. Ugh!

    Doesn't Recommend
    Disapproves of CEO
  11.  

    The Cheapest Company in the world

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Document Technologies full-time

    Pros

    Rapid Growth and reasonable job stability

    Cons

    Horrible benefits offerings, nickle and dime mentality toward every from use of technology to employee recognition

    Advice to ManagementAdvice

    Recruit a management team that has a clue

    Doesn't Recommend

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