Dollar Thrifty Automotive

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Dollar Thrifty Automotive Reviews

Updated November 2, 2014
Updated November 2, 2014
110 Reviews
2.6
110 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Scott Thompson
7 Ratings

Review Highlights

Pros
  • Good benefits, nice people, casual work environment (in 4 reviews)

  • If you can meet your goals there is good money to be made, good people for co-workers (in 4 reviews)


Cons
  • The merger is causing alot more customer service issues (in 5 reviews)

  • Most recently, the Hertz merger caused job insecurity (in 3 reviews)

More Highlights

30 Employee Reviews Back to all reviews

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  1.  

    Pretty Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Greeter in Boise, ID
    Former Employee - Greeter in Boise, ID

    I worked at Dollar Thrifty Automotive part-time (more than 5 years)

    Pros

    I worked here for the time I was in college, they worked with my schedule. I could have probably had limited advancement but really it was a college job.

    Cons

    Time off policies, I tried to get time off to go and meet with my then future in-laws over Christmas. The managers would not let me have Christmas off, I had been with the company for three years so it was not a seniority issue, like a grade school drug education program they just said no. At some point somebody stole a GPS unit while I was working for them and they blamed me so I had to fill out a Security Breach form. The GPS showed up two months later, another employee had stolen it and felt guilty, the managers would not take the security breach off of my record. The managers kept me just under the minimum to not provide me with benefits but would have me train all the new employees.

    Advice to ManagementAdvice

    Give time off over Holidays, don't make everyone feel worthless. Trust your employees, and when and if something like a GPS shows up that keeps a record of where it has been look at the record and if you have wrongly mad someone sign paperwork, fix the issue, fix it like it was you who had been wronged.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    DTAG IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director, IT in Tulsa, OK
    Former Employee - Director, IT in Tulsa, OK

    I worked at Dollar Thrifty Automotive full-time (more than 5 years)

    Pros

    IT management was solid with a good strategic plan

    Cons

    Terrible outsourcing policies. They laid off their whole internal IT staff and vended the work out. When the plan didn't work they trickled the work back in.

    Advice to ManagementAdvice

    Marketing strategies are unrealistic.

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    Very laid back and enjoyable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dollar Thrifty Automotive

    Pros

    Very laid back atmosphere, not much room to move up in the company but great for references.

    Cons

    Very unorganized as far as management goes, each person has their own agenda and way of doing things that can sometimes lead to confusion and frustration.

    Advice to ManagementAdvice

    Listen to your employees

    No opinion of CEO
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  5. 1 person found this helpful  

    Pays Well but is it worth the stress?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor/Lead Sales Agent in Vancouver, WA
    Current Employee - Shift Supervisor/Lead Sales Agent in Vancouver, WA

    I have been working at Dollar Thrifty Automotive full-time (more than an year)

    Pros

    Competitive pay. Good intro to sales. Making commission is extremely easy to make. Commission is based off of an average. The higher the average the higher the pay percentage. Management is extremely flexible and easy to work with if you are a quality employee. They do not regulate overtime and actually prefer if you are putting in overtime. If you are willing to stay late and come in on weekends they are willing to give you plenty of time off. They host sales contests consistently with prizes such as free tanks of gas and $100 visa gift cards. Frequently, when I was asked to come in on my days off, the manager would let me fuel my car at the end of the day.

    Cons

    Recently bought out by the Hertz Corporation. They care more about market share rather than quality of service. Hertz will treat Thrifty Employees as the unwanted step-child. They will overbook and run out of vehicles on an almost daily basis. You will have to tell customers that they just flew all the way across the country for no reason because the vehicle they were promised is not there. This job is extremely stressful and may be the most mentally exhausting job you will have. Customers come in with the idea that you will try to rip them off before you even get a chance to say hello. I have worked many customer service jobs and seen many types of customers. 80% of the customers who come in are decent people. The other 20% will be the worst people you will in your life. Not a job meant for a friendly people person or someone with a short temper.

    Advice to ManagementAdvice

    Continue to treat your employees as you have for the last 40 years and you'll be fine.
    Convert to the Hertz employee treatment and you'll lose all of your quality employees.

    Recommends
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Not all bad, but a lot of areas need work to make it great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lot Attendant in Fort Myers, FL
    Current Employee - Lot Attendant in Fort Myers, FL

    I have been working at Dollar Thrifty Automotive full-time (more than 3 years)

    Pros

    The only thing I can think of as being great are the benefits (since the Hertz merger)
    Double time pay for working a holiday (full time employees only)
    Promotes within often.

    Cons

    Starting pay is too low for all positions. You are expected to perform above and beyond but for little pay and almost no recognition. It took me almost 3 years to get up to $10/hr from my starting pay of $8.25. Some of that was requested and gratefully given. My advice to people starting at this company is don't show them all of what you are capable of, they will take advantage of it. Most of the time there is no consideration in scheduling for an equal balance of work and home life. If you are a student or single mom be prepared to miss classes and spending time with your kids and spending most of your pay on daycare. Most positions will pay about $9/hr, most daycares charge about $25-$30/day so take your daily pay minus daycare and taxes, you're probably earning about $25/day. Managers get a free car and free gas and a nice salary but then don't understand when an employee is having a rough time financially.
    Customers can be very rude and degrading, so be prepared to be yelled at or threatened.
    Huge separation between the rental agents, management and the people who are working outside.
    New employees almost always get stuck doing all night shifts to start.

    Advice to ManagementAdvice

    Communicate what is going on with the employees daily. Listen to the employees and learn to be a little sympathetic to what their personal situation is when it affects work scheduling. Don't be a jerk! Managers of any level are no better than their lowest paid employee, but I think most of them forget that without the people under them, they are nothing. Don't be two faced either. Respect is given when it is earned, you don't just get it because you have a fancy title. Only the brown noser's will do that.
    Thank the employees at the end of their shift and compliment. Too much criticism not enough compliments. People will strive to do even better if they know they are doing well, and feel like what they do matters.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Great company to learn about the corporate field!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dollar Thrifty Automotive full-time (more than 3 years)

    Pros

    Every day I learned something in the corporate field.

    Cons

    Work-life balance and no opportunity growth

    Advice to ManagementAdvice

    create job growth

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    Mixed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Dollar Thrifty Automotive full-time (more than an year)

    Pros

    Car benefits are great if you're in management.

    Cons

    Unrealistic sales targets in some locations. Company very profitable but doesn't share with employees.

    Advice to ManagementAdvice

    Share corporate success with frontline employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Sales Agent in Los Angeles, CA
    Former Employee - Rental Sales Agent in Los Angeles, CA

    I worked at Dollar Thrifty Automotive full-time (more than 3 years)

    Pros

    Fast paced environment where you come across all walks of life. The folks who work there are great and maintain a great team environment

    Cons

    They expect you to multitask as they shave off payroll as much as possible to reduce expenses

    Advice to ManagementAdvice

    none

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Wear many hats

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in Los Angeles, CA
    Former Employee - Operations Manager in Los Angeles, CA

    I worked at Dollar Thrifty Automotive full-time (more than 3 years)

    Pros

    Tenure of employees, systems in place

    Cons

    Morale of Employees, Unnecessary sales pressure, Unsatisfied customers

    Advice to ManagementAdvice

    Listen and empower employees more

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    working with Dollar Thrifty was very stressfull.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Supervisor in West Palm Beach, FL
    Former Employee - Customer Service Supervisor in West Palm Beach, FL

    I worked at Dollar Thrifty Automotive full-time (more than 10 years)

    Pros

    meet alot off diffrent people

    Cons

    push sale the wrong way on customer.

    Advice to ManagementAdvice

    try treat all employee the same.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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