Dollar Tree
2.5 of 5 426 reviews
www.dollartree.com Chesapeake, VA 5000+ Employees

Dollar Tree Reviews

Updated Apr 11, 2014
All Employees Current Employees Only

2.5 426 reviews

                             

42% Approve of the CEO

Dollar Tree President, CEO, and Director Bob Sasser

Bob Sasser

(212 ratings)

34% of employees recommend this company to a friend
126 Employee Reviews Back to all reviews
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It was alright working there

Cashier and Stock (Former Employee)
Oakdale, MN

I worked at Dollar Tree part-time for more than 3 years

ProsAll of the people I worked with were awesome, the manager was the best manager because she would tell me to do this an this and just let me do it she didn't bother me with anything unless it was important or something serious

Consover time they started cutting my hours to down around 5-10 hours a week and that wasn't cutting it just getting less then 100 dollars a week, the only other con would be the district manager for the twin cities area in Minnesota she has no regard to how people are as in when its hot out and moving boxes around for inventory in the heat in a gaint warehouse and wont let anyone take a break that not how you run a company, also she put me on the no hire list because she didn't like how I did my job, it worked better then what she had done all she does is complain, she needs to go.

Advice to Senior Managementthe only advice I have is don't treat you employees like they are mindless tools, be compassionate when they need time off because of unfortunate events in their life there are always another person that can use those extra hours.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Not a bad place to work if you are willing to work.

Store Manager (Former Employee)
Greensboro, NC

I worked at Dollar Tree full-time for more than 3 years

ProsI enjoyed my time I spent with this company. I had a great dm to work for, and as long as I did my job to run a great store than I had no issues. I left for more money , but have thoughts of trying to return back as a dm. The pros were being able to make your own schedule, and it being flexible. Fast paced environment that changes constantly. You can create the culture you want in your four walls. Company has a good business model, and is very stable.

ConsVery physical, and have a lack of hours for proper staffing. Upper management is the good old boys network that has some people in place that do not understand the nature of the business. You also have to be prepared for long hours as this is retail, and that means holidays. Company is building stores right on top of each other, and if this happens to your store you can say goodbye to your bonus. Customers can be great, but you also see the under belly of society in this business.

Advice to Senior ManagementPromote within- you have great store managers and dm's that should be moving upwards. Stop bringing in leaders of failed companies when you already have the talent that knows how to make your company successful.

Yes, I would recommend this company to a friend

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This was an overall good experience.

Cashier and Stock (Current Employee)
Houston, TX

I have been working at Dollar Tree part-time for less than a year

ProsI was able to gain experience as a cashier, so counting money and interacting with people. These are two good skills that many will need moving forward in their careers (especially people skills).

ConsThe store management lacked accountability from within which led to internal issues. Pay (minimum wage) does not match the work we had to do.

Advice to Senior ManagementInteract more with the employees and store management to be more on one accord with the stores needs.

Yes, I would recommend this company to a friend

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Assistant Store Manager

Assistant Store Manager (Current Employee)
Clifton, NJ

I have been working at Dollar Tree full-time for more than a year

ProsFlex schedule under the right manager.
Good staff, benefits for full time employees, ability to transfer state to state.
Great merchandise.
Great starting opportunity.

ConsPay is not good for the amount of work involved.
not enough staff to help customers and customer become rightfully angry.
some store in dangerous location without security or amble lighting at night.
night bank deposit are dangerous at certain locations.

Advice to Senior ManagementConsider having no less that 3 - 4 plus management regular staff members on schedule at all times. This will ensure cleanliness of store, stocking and most important proper assistant available to customers on the sales floor. I worked in retail for over 20 years in all aspects, and this is the first high traffic company with the least amount of proper staffing. Its unrealistic for certain districts. It might work for certain areas but you must consider the location when staffing. Good company can be one of the greater ones with a better retail structure.
Offer your staff a better salary and you can get some real quality people on board. Consider Costco and Trade Joe type companies when staffing, they have happy team members and its always a pleasant experience for the customer.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good position for someone who is entering the workforce.

Assistant Operations Store Manager (Former Employee)
Kenosha, WI

I worked at Dollar Tree part-time for less than a year

ProsGreat starter position for people just entering into the workforce. This organization could provide a general outlook on what a retail position entails.

ConsIf you're someone who's been in the workforce, especially management positions, this isn't the organization for you. The store managers that I've encounter have had no leadership skills and conducted training of assistant managers and associates sub par.

Advice to Senior ManagementTrain your store managers properly so they can transfer that knowledge down to the core employees. Also, practice what you preach. If you promote an open door policy, have your store and district managers support the organization's decision.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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I enjoyed the interaction with the customers

Dollar Tree Cashier (Former Employee)
Cortland, NY

I worked at Dollar Tree part-time for less than a year

ProsFlexible hours and pleasant atmosphere

ConsStocking the shelves and lifting were difficult for me

Advice to Senior ManagementHire people with disabilities or lifting restrictions for just cashier work. I had to leave due to my inability to lift over 20lbs. and standing for over 3 hours. Adding stools for cashiers would also make the job easier on older or disabled workers.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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OK for a min wage job, slightly better if promoted to management

Assistant Manager (Former Employee)
Kingsport, TN

I worked at Dollar Tree part-time for more than a year

ProsGood retail work environment, easy customer service, promotes within. Good temporary job.

ConsNo real benefits, low pay unless you are promoted to full time management,

Advice to Senior ManagementBetter benefits, higher pay rates, provide raises more often following higher cost of living, and performance reviews. I was hired on as a part time manager and 6 months later the min wage went up but my pay did not I was now making only a few cents more than the cashiers. I also found out that the full time manager was making twice as much as I was doing the same job, therefore I resigned due to the min wage going up, and co worker pay descrepency. This was unacceptable.

Yes, I would recommend this company to a friend

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Manager in training.

Store Manager (Current Employee)
Raleigh, NC

I have been working at Dollar Tree full-time for less than a year

ProsOne truck a week. Sundays off. Forty five hour work week. No price changes or mod changes only seasonal aisle resets with holidays. Friendly customers. Monthly bonus.

ConsUnderpaid hourly workers. Poor quality of help due to not offering much in the way of pay. Not a lot of help in stores so call outs can make for a difficult day. Too much overstock on trucks. Not enough back room space.

Advice to Senior ManagementOffer more pay to hourly associates.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Not the greatest job

Cashier (Current Employee)

I have been working at Dollar Tree part-time for less than a year

ProsIncredibly simple to learn how to do things, interesting seeing the new products, customers are generally alright just wanting to purchase and leave.

ConsAwful pay with NO negotiation (minimum wage) and no chance of anything but part time, management can be very caddy and fail at helping employees, being scheduled for days you require off, getting sent home because their "over hours", being told not to come in because their "over hours".

Advice to Senior ManagementStop thinking less of the employees even though we make less then you. When an employee is at register and has 10+ people in line and has NO backup, please don't just stand there and keep talking to another manager. It's unfair to the customer and unfair to us as an employee. Stop the caddyness and be professional.

No, I would not recommend this company to a friend

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store manager

Anonymous Employee (Current Employee)

I have been working at Dollar Tree for more than a year

ProsEverything is a dollar and managers are pretty cool. Alot of proteintial moving up in the company.

Conslow pay and work alot of hours. Did 70 hours a week one time

Advice to Senior Managementdont work here

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Glassdoor is your free inside look at Dollar Tree reviews and ratings — including employee satisfaction and approval rating for Dollar Tree CEO Bob Sasser. All 126 reviews posted anonymously by Dollar Tree employees.