Domino's
3.2 of 5 479 reviews
www.dominos.com Ann Arbor, MI 5000+ Employees

Domino's Reviews

Updated Apr 16, 2014
All Employees Current Employees Only

3.2 479 reviews

                             

73% Approve of the CEO

Domino's President, CEO, and Director J. Patrick Doyle

J. Patrick Doyle

(216 ratings)

57% of employees recommend this company to a friend
242 Employee Reviews Back to all reviews
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A great place to work with great people.

Anonymous Employee (Current Employee)

I have been working at Domino's full-time for more than 10 years

ProsDominos really care about it's TM's and wants its customers to have a wonderful experience. this company is so much fun...

ConsIt is a very fast paced environment and can be stressful when they are understaffed.

Advice to Senior ManagementContinue to listen to the TM's and and train managers on how to handle employees

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Decent company for young people getting started in the world

General Manager (Current Employee)

I have been working at Domino's full-time for more than 10 years

ProsFranchisee is very good to employees. Always follows labor laws.

ConsNot the highest pay, but if you work to become a GM you can make decent money.

Advice to Senior ManagementMandatory 50+ kills a man

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Ridiculously easy for the money

Dominos Delivery Driver (Current Employee)
Traverse City, MI

I have been working at Domino's full-time for more than 5 years

ProsFairly flexible hours, and not so many you can't have a life or another job. Good pay (hourly, plus a portion of the delivery fee, plus tips). Simple things are expected, sharp people won't have a problem. Cash daily can be a big help. I love the variety: working inside/outside, listening to my own music and driving my own car, interacting with mostly happy customers.

ConsThis job will kill your car. Do NOT drive a brand-new car. You become a magnet for scratches, dents, etc (even if you're a good driver). Also, plan on LOTS of miles driven. I typically drive 20,000 miles a year, and have know drivers that did more like 35,000 a year.

Advice to Senior ManagementYou've got a great company, good products, and a great outlook. Listen to your people. When you add too many products to the menu, our customers have a hard time reading the tiny print. Store-level employees have some great ideas, but despite your best efforts don't feel free to share them.

Take the commercial with a smashed pizza stuck to the top of the box in the inaugural commercial for CEO J. Patrick Doyle: "We'll fix this". But you didn't. The problem isn't careless drivers, it's the pathetically thin pizza boxes, and the floppy delivery bags. Years ago the bottoms were firm with an induction system (heat wave). It kept pizza hot, and NOT smooshed. This is one example of what front-line employees see. You've had MBA's that deliver pizza for you, delivery drivers with more than a decade of experience, store managers with three decades.

All-in-all... a great place to work. Keep it that way.

Yes, I would recommend this company to a friend

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It's good

Anonymous Employee (Current Employee)

I have been working at Domino's

Prosgood pay, enjoyable and kinda fun

Consbad luck if delivering to bad neighborhoods

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Awesome!!

Dominos Delivery Driver (Current Employee)
Bellevue, NE

I have been working at Domino's full-time for more than 3 years

Proscool people to work with, listen to music on the go, awesome tips! :D

Conscar gets break down once a while, own gas money

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Hard work = high wages

General Manager (Current Employee)
Greenbelt, MD

I have been working at Domino's full-time for more than a year

ProsRelatively easy work, but you must put in a lot of effort to make good money. Bonus program can provide big numbers, as long as you control your food and labor costs.

ConsHard hours, typically have to deal with plenty of employees that don't really care nor car about your numbers.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good money for an easy job. great for students

Dominos Delivery Driver (Current Employee)
San Diego, CA

I have been working at Domino's part-time for more than 3 years

Prosgood tips and they work around your school schedule. they play good music and don't drug test, so the people are cool.

Consno raises unless you want to become a manager, but the managers still make less money then the drivers. most people work less than 30 hours a week because of Obamacare. they under compensate for mileage reimbursement.

Advice to Senior Managementgive people raises at least once a year. pay the drivers at least $1 for gas mileage reimbursement.

Yes, I would recommend this company to a friend

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Stay busy, pay lackluster, no room for advancement.

Anonymous Employee (Current Employee)
Phila, PA

I have been working at Domino's full-time for more than 3 years

ProsCo-workers can be great, you have a great opportunity to make some friends and build strong relationships with people. The company has great values, really focuses on the customer which makes sense because they are your bread and butter. There's a real opportunity to get plenty of hours as well. You're never really just standing around, there's always something to do between making food, handling the operations of the store or getting your daily/special tasks done so you can get everyone home in a timely fashion. You work in food so of course the customers can either be fantastic or horrible but for the most part they're just wonderful and it really makes you feel good that you keep seeing the same people/addresses ordering consistently all the time.

ConsPay isn't that great. Pretty stagnant. I incurred about a pay increase of 3 dollars in about 2 years and then the next two have been pretty stagnant, only got a raise because minimum wage went up. When inquiring about any further raises I was told flat out that I was not doing enough even though sales have been growing 10-30% per year since I've been there, I've undertaken more responsibilities and have been consistently showing up on time and performing and exceeding in my tasks. Plus we don't even have a tip jar or anything, the owners say it would look like we are begging for tips. Customers inquire if we have a tip jar or anything and they usually have this shocked look on their face when I tell them we don't. Never really get recognized for anything you do correctly but if you do something wrong WATCH OUT because they will polarize that and hold it over your head which is kind of weak and one-sided if you ask me. You are responsible for so much work that the pay just doesn't really compensate this fairly. You have to make the food, dispatch the drivers, watch what your co-workers are doing, ensure quality control, manage food waste, maintain store image, exceed customer service expectations, handle and resolve any customer concerns/complaints, the list goes on. This just leads to so much stress my hair is going grey and I'm not even out of my early twenties yet. Honestly, I wouldn't want to be in management for this company ever again. The drivers make significantly more money than you and they have way less responsibility. The stress is just not worth the pay. I know people who are working the same position as I am in mom and pop shops and they get paid significantly more than me plus tips. I don't like to complain to my bosses about what goes on or how I feel because I don't want to come across as I'm just being dramatic and also it doesn't really feel like much gets changed. They try to change something, stick with it for a day and then they really drop the ball with the policy and it just turns back into how it used to be. Sometimes I will stick with a certain policy for 2 weeks further than any other employee including upper management and I just give up because I feel like a fool seeing as how I'm the only one continuing to do it. Without trying to reveal too much the one policy that sticks out the most is the one where they were trying to run this training program where through classes they would train the AM's towards progressing towards a higher AM/Full GM position. This training lasted like 2 weeks, and then flopped. The stupid poster is still hanging up on the wall like a sick joke. I took so many pages of notes in these classes and they ended up accidentally throwing out my notebook a week after they stopped the classes!

Advice to Senior ManagementI would seek to try to address everything I mentioned above and take it with a grain of salt. I understand things are done the way they are out of habit or just ignorance (which there is nothing wrong with) and are even just plain store specific. It would really be nice to get recognized for what I do every once in a while, that would really help to take the edge off sometimes.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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A decent job for a young college student

Dominos Delivery Driver (Current Employee)
Columbia, MO

I have been working at Domino's part-time for more than a year

ProsFlexible scheduling, relaxed environment, decent money for a job that has no qualifications.

ConsHR is constantly putting out new policies that can be annoying. Nothing too bad.

Advice to Senior ManagementDon't make drivers do less.

Yes, I would recommend this company to a friend

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Delivery Expert

Delivery Expert (Current Employee)
Plano, TX

I have been working at Domino's part-time for less than a year

ProsAs a delivery expert you will be responsible for taking customers orders to them for delivery. The pros are the cash flow advantage of having cash every night and then an hourly paycheck every two weeks. Depending on your manager the hours could be flexible enough (as is the case for me) to work as well as attend college full time.

ConsThe majority of your paychecks comes from tips which is dependent upon the customers good will and therefore not a budget buddy.

Advice to Senior ManagementGas prices have risen and therefore the price per trip needs to be updated.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Domino's reviews and ratings — including employee satisfaction and approval rating for Domino's CEO J. Patrick Doyle. All 242 reviews posted anonymously by Domino's employees.