Dr Pepper Snapple Group

www.drpeppersnapplegroup.com
Engaged Employer

Dr Pepper Snapple Group Reviews

Updated June 17, 2015
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2.0
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Dr Pepper Snapple Group President and CEO Larry D. Young
Larry D. Young
27 Ratings

Pros
  • Benefits are good they start from day 1 (in 12 reviews)

  • Great Work life balance with local autonomy to control your destiny and opportunities (in 7 reviews)

Cons
  • Work/life balance varies wildly depending on who your boss is (in 13 reviews)

  • Long hours (Over 60-70 hours per week on average) (in 10 reviews)

More Pros and Cons

63 Employee Reviews

Sort: Popular Rating Date
  1. Needs better culture and market compensation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX

    I worked at Dr Pepper Snapple Group (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Work life balance, affordable benefits, access to senior leadership

    Cons

    Low investment in employees, below market compensation, old school management doesn't keep pace with progressive workplace norms

    Advice to Management

    Seek input from employees in a meaningful way, and address concerns with concrete changes, address below market compensation.


  2. Helpful (1)

    Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Sales Manager in Chicago, IL
    Current Employee - Account Sales Manager in Chicago, IL

    I have been working at Dr Pepper Snapple Group full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    are able to work at your own pace, decent pay and insurance.

    Cons

    Never seem to be fully staffed. Tend to keep bad employees too long because they are a warm body, resulting in continuous poor service. Delivery system is a joke, have entire routes not get delivered for several days or accounts don't get delivered at all because of staffing resulting in unhappy customers and salesmen due to lost commissions. management knit picks your accounts and seem to go out of their way to find something wrong, very few positive comments. Plant manager seems to be out of touch with customers and tries to tell them how to run their business, resulting in poor relationships.

    Advice to Management

    smarter hiring and promoting, not spend so much time worrying about the small things and focus more on fixing the major problems.


  3. disorganized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Sales Manager in Pittsburgh, PA
    Current Employee - Account Sales Manager in Pittsburgh, PA

    I have been working at Dr Pepper Snapple Group full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    work days go quick...very busy all the time.

    Cons

    lack of management support. Severely understaffed. Slow to hire people and takes up to 6 weeks to do so. Company vehicles falling apart. Delivery trucks break down a lot.


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  5. Overworked and Underpaid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dr Pepper Snapple Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Benefits start once you're hired.

    Cons

    12-14hr days and getting paid a "variable rate" for OT. Sometimes called "Chinese OT". I worked 32 hrs of OT and was paid $5.32 per hr for it. High turnover in USD Delivery dept.

    Advice to Management

    Better communication and better pay is definitely needed.


  6. Helpful (2)

    one year in and starting to see the flaws

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandiser
    Current Employee - Merchandiser

    I have been working at Dr Pepper Snapple Group

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    first off there are def a lot of pros for DPSG. paid weekly, decent work schedule, decent pay, and if youre smart enough fly off the radar and enjoy being home more than you work. thats where the pros end

    Cons

    use your own vehicle for work, if youre not a morning person dont even bother. 6am start time. if you have a large route and a lot of deliviries to put away youre looking at easy 12hr days with NO help. just you and only you. I had about 7-10 stops daily and managed to never work overtime because I knew my route and stores like the back of my hand. other soda companies like coke have less stores, MORE pay, but more product to stock..HOWEVER they get help. explain that to me. If you get a jerk for a salesman like I did be prepared to hate life on load days, and pretty much any day they work. Surprisngly youll look forward to working the weekends just so you dont have to hear from the salesmen. the salesmen can ruin your life. I was just kicked off my route, not because I messed up (stores had no issues with me, great relationship with all the receivers) I was kicked off becuase the salesmen was a cry baby about anything and everything, so my boss had enough and took me off the route EVEN THOUGH all the stores and receivers couldnt stand the salesman. explain that? so not a lot of support from upper management.

    Advice to Management

    hire more merchs or increase pay. I cant understand how you expect your merchandisers to do a 100% merch at stores when they have 7-10 stops. I dont get it. I had days where I had 3 loads at my normal stores, 2-3 extra loads at drug store chains plus 3-4 regular merch stops. If I ran the company Id do like pepsi and let the merchandisers write the orders, so they could order what the store NEEDED, and not what the salesman NEEDED to make his check bigger. so if you insist on keeping the "salesmen" let them go merch and write orders for the walgreens and CVS type stores as well as gas stations and what not. Let the real men (merchandisers) handle the rest. If you want to stop the high turnover of losing your good merchs to coke and pepsi where they make more money, less stops and in pepsi's case cut out the salesmen headaches, make some changes.


  7. Overworked. Underpaid.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dr Pepper Snapple Group

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    No direct boss over your shoulder

    Cons

    Low pay. Bad benefits.

    Advice to Management

    Unionize


  8. Helpful (4)

    Women need not apply

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Camarillo, CA
    Former Employee - Branch Manager in Camarillo, CA

    I worked at Dr Pepper Snapple Group

    Pros

    The personnel from the Headquarters were always very helpful, and responsive to the needs of their employees. The salaries are in line with the trends for the industry. After eleven years, I can say that I was given freedom to handle problems occurring at my particular facility on my own. I was crazy about my job. Excellent Benefits. Infrastructure, which was lacking, has been improving dramatically each year.

    Cons

    Although the corporate offices have clearly made an effort to include women at every level, at the distribution level the company remains anti-female At this level, as a Sales Manager I was the first and as a Branch Manager, I was the one female out of 200 locations. This may have changed in the last two years. In 2005 I was told by a District Sales Manager that he would never ever hire a female. " Too many problems." Now most men are intelligent enough to keep that thought to themselves, but that feeling remains hidden under the surface. I was able to climb the ladder to success rapidly with good old fashioned hard work and a manager who saw only numbers.The shift happened when he was sent to work in finance. He was clearly looking at my results rather than my sex as I climbed the ladder from Relief Sales to Route Sales, To District Sales Manager to Branch Manager. He was replaced by a manager who wanted a rough and tumble all male football team. I could sense my demise on conference calls and also in the way he looked at me with disgust. I was on his team and he didn't like it. I sensed an immediate, "How'd you get here?" Attitude. As with racial injustice, no words need be spoken to feel the, "You don't belong here," eyes. Dr. Pepper Snapple is like an engine running at half capacity without the female perspective. I showed great results, no one could deny that. Sometimes the softer side of a female, e g (I often brought homemade cookies in for sales meetings and operations crew), can produce better results and happier employees. I Received pats on the backs from my colleagues as I showed positive growth despite the trends. The bias is so ingrained that being a female at my level was like knocking on an iron ceiling. Dr Pepper Snapple is an old school, good old boy environment, unlikely to change unless forced to. Our team building include, race car driving, paint ball and hunting. What does this say about the company? Perhaps it's time to get off your horse, put away your gun and join this century. Without this 50 percent of the population included in your diversity efforts, Dr. Pepper will never survive this new world where the women who do the shopping also want to be included in the boardroom.

    Advice to Management

    Make a conscious effort to hire women at the distribution facilities. It will take time for acceptance as this fundamental bigotry will not cease quickly. The potential results will also take time as men have a 90 year head start. Women will bring passion, open communication, clear direction, often offering unassuming direction to their subordinates along with a breath of fresh air to the customers. Without this forced inclusion, Dr Pepper Snapple will not remain competitive. This change will need to be to forced on the Regional VP's and Branch Managers or it will be ignored. I can promise you this. If all Regional VP's or Branch Managers were placed in a room and asked to answer honestly, "Should women be included in sales and distribution?" Along with a promise of no harm to their careers despite their answers, you would find that no women would ever be permitted in this Business. Gather results from companies that have set up long-term unyielding policies which includes women at all levels and note the resulting growth in sales. Perhaps these facts will help Dr Pepper Snapple to promote this 21st century idea on a 20th century mentality. Career opportunities for men are unlimited,. Hard work and results will get a man to the top. For women I would have selected one star or less. Take a look at your sales staff at the branches and lets see that less than 1% move to 50%.


  9. Helpful (1)

    More bad than good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Manager in Plano, TX
    Former Employee - Associate Manager in Plano, TX

    I worked at Dr Pepper Snapple Group full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent benefits, work life balance, and people are generally good.

    Cons

    If you are in marketing, your career path is very limited. The Sales function is the lead function and marketing works to support that function and does not have ultimate decision making authority. Most of the corporate strategy is wrong because of the emphasis on sales, which devalues marketing. The company commoditizes its brands. Furthermore, a few years ago while morale was already low, management decided to reduce floating holidays and remove another paid holiday. This provided no benefit to anyone and showed how out of touch management can be. This is definitely an old boys club. The sales force is mostly older white men. This is a sharp contrast to successful CPG companies. Diversity is definitely an issue within sales and limits its success.

    Advice to Management

    The company needs to focus more on non-carbonated brands. There seems to be no strategy for growth other than hoping. No line of sight for strategic acquisitions or creating new brands in the face of emerging trends.


  10. Compensation does not match culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales in Indianapolis, IN
    Current Employee - Territory Sales in Indianapolis, IN

    I have been working at Dr Pepper Snapple Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Fun work environment at times. Not an office atmosphere so there's a lot of freedom to work at your own pace. They have a lot of leading brands in many categories. Everyone is knowledgeable and willing to help.

    Cons

    Money as it relates to culture. You are constantly pushed to sell more products and more of the same products to more customers. Which is completely fine if you are compensated more than a barista at Starbucks. To put it in perspective, I could grow the territory 25% and still fall 10k short of the average income in the US. You get a ton of emails and reminders about how much you need to do, you work your tail off selling and merchandising and then live paycheck to paycheck. And nobody knows how they get paid! There is no report that shows you what you sold and how you were compensated. Very frustrating, especially when the pay is so low for a sales position.

    Advice to Management

    In the branch where I am, there's not much advice i can give. I'm sure they have people breathing down their necks as well so it's not like they can back off the aggressive sales approach or pay us more. Figure out how we get paid, how much money each person wants to make and help us get there.


  11. Helpful (3)

    Don't believe the hype

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Austin, TX
    Current Employee - Account Manager in Austin, TX

    I have been working at Dr Pepper Snapple Group full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    salaried employees on routes work Together to make matters less difficult. Great benefits

    Cons

    No one is happy here. Salaries are below competitors. acct managers are pushed to the max . doing everything they can to get the job done. You are expected to work overtime everyday sometimes working 6 days a week to hit numbers that are so far fetched. Eventually you realize you are making less then the F/T merchandisers which also make pennies compared to other companies. The new restructure is significantly hurting all employees but more so the 80% Acct mgmt that were forced to merchandiser positions losing upwards of $10,000 a year just on gross pay without bonus and or incentives. Chinese over time is what they offer and is evidently not guaranteed. You fight tooth and nail to meet the demand of The company in a declining market and in turn they send extra unnecessary cases to stores without your consent or the grocery mgmt. In turn, deliveries are getting cut and you are to Blame for it. losing the trust of your customers and in turn losing display potential. Backrooms are typically slammed to meet volume and still, you can't make bonus upsetting receivers and continuing the infamy behind DPSG. No matter how hard you push, how long you work you are nothing but a number to them. In fact, it appears as if the new restructure was meant to force people to quit I believe this unethical practice is called "constructive discharge"? HR is only there to represent the companies best interest. Inturn- they are losing there best employees and hiring young, novice, and hungry people for less money. Causing this irreversible trend of poor performance among the merchandisers (who get paid $10 an hr) and obviously at that rate they lose interest in doing the job to standard causing a domino effect on the upkeep and ordering process of accts.

    Advice to Management

    Care for your field workers as they are the backbone of your company. Slamming stores with unecessary usually blind ordering products that don't move at some locations only makes matters worst. You belittle your employees , over work them with out proper pay and degrade the integrity of your best workers. Eventually, you will get what you pay for. And lose your best men to competitors who see the value of a hard, dependable, and loyal employee.



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