Duke Energy

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Duke Energy Reviews

Updated May 28, 2014

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All Employees Current Employees Only

3.7 134 reviews

84% Approve of the CEO

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Lynn J. Good

(19 ratings)

79% of employees recommend this company to a friend

Review Highlights

Pros
  • Flexible Schedules, very manageable workload, Good Benefits(in 13 reviews)

  • There is a good work/life balance, but only if your manager upholds this value(in 6 reviews)


Cons
  • The inability of local management to offer or guarantee a co-op student a full-time job upon graduation can be frustrating(in 4 reviews)

  • You can get put in some high stress situations and work long hours on depending on what is going on at that time(in 3 reviews)

9 Employee Reviews Back to all reviews
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in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Poor company, unless you work important positions in North Carolina

    Operations (Current Employee) Tampa, FL

    ProsGood pay, stable job. Generally good benefits.

    ConsIncompetent management pervasive throughout company, very slow movement up or down ladder; A LOT of bureaucracy to deal with every day. Company generally extremely inflexible. Expect people less competent to be promoted. Similar to government work in that almost 20% of the workforce has "checked out" and will avoid any work. The best educator for what it's like for most (not all!) Duke Employees? Read Dilbert.

    Advice to Senior ManagementIf you want to be considered honest, act honestly. Same thing goes for integrity. Don't take a huge bonus the next time you say that all budgets are too tight, and your employees may believe you a bit more.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Plant Operator

    Plant Operator (Former Employee) Ironton, OH

    ProsGood Pay, Not much more to bragg on

    ConsUnderstaffed, Long hours, no respect for emplyees,hire on the buddy good ole boy system, plant shut downs go 20-30days 12 - 13 hour days with no days off. Insurance sucks, revolving door for Managers

    Advice to Senior ManagementHave a little mercy on your employees. follow your own company policies.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Information Technology Project Manager

    IT PM (Former Employee) Charlotte, NC

    ProsA very good technology advanced company with a large work backlog.

    ConsWith all the mergers the business' don't have any idea what to do next. Some of the new managers from the mergers are not competent especially nontechnical ones in technical positions. Salaries were good to great, now with all the problems not so good increase.

    Advice to Senior ManagementGet back to basics. Stop letting managers burn the assists and not taking care of the long term. Like the ash. Short term profits will run you out of business.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Declining Fast

    Nuclear Security (Current Employee) Huntersville, NC

    ProsGood Pay, benefits, that's really all the pros i can list at this time

    ConsHorrible management, people come last, after merger with Progress constant negative change such as removing benefits, schedule changes, moral is bad

    Advice to Senior Managementstart managing your people better the quality employees are leaving and will continue to those who place quality of quantity (respect over money) will not tolerate the environment

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Call center horrible

    Customer Service Representative (Former Employee) Charlotte, NC

    ProsGood benefits. I think if you work outside of the call center. It is a great company to grow with.

    ConsPay rate for call center horrible. First year raise every 3 mts but don't get to excited only 3 cents. Don't expect to move up from call center. If you have high scores they don't want you off the phones.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    unfair place to work, racist and favoritism oriented

    Database Administrator (Current Employee) Charlotte, NC

    Prosif you have the ability to butter your way up, this is a perfect place for you.

    Conshmm let me see.... all my comments below obviously does not apply to all the people in management. also, it only applied to the IT part of the company. I have heard the other sectors of the company are very good. there are few, very few, actually very very few people in the IT part of duke energy that the below points do not apply to.

    1.Racist
    2.Unfair
    3.Favoritism oriented
    4.Just painful office politics.
    5.Communist
    6.pathetic
    7.stupid management
    8.stupid management selecting stupid successors for them
    9.unequal work distribution
    10.incorrect performance appraisal, since performance appraisal depends on how much do you kiss your manager's you know what. it really does not matter how good the quality of your abilities are. your education does not matter. your experience does not matter. your knowledge does not matter. if you dont know how to play the butt kissing game, you will bleed here.

    actually people of color dont even bother to work in the IT sector headed by AR Mullinax.

    Advice to Senior Managementnothing to share, dont think it will make any difference. i just want the rest of the charlotte community to know never to even think about coming to work as an IT professional in Duke Energy.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    A complete mess of a company!!!

    Project Manager (Current Employee) Charlotte, NC

    ProsIf you have a pulse you will stay employed - one of the slowest and under performing work forces I have ever experienced. Full of staff augmentation contractors who do the work while Duke employees shuttle to the cafeteria to graze.

    ConsA few - The Duke Energy Center (old building in Charlotte) is a total dump - 30+ years old and filthy. Management is unethical (see Progress merger). Workforce works at 3 speeds - slow, slower, slowest. Totally inbred Nuclear program - you start there, you mate there, your children work there. Pay is miserable and tied to the fact there is 5 times the number of employees needed. Worthless IT systems that are totally disconnected and unusable (for example - no remote access with out a Duke boat anchor laptop! - printing is impossible). Never speak your mind or you are a goner.

    Advice to Senior ManagementReplace CEO and to 2 tiers of Executives and start over. Cut half the employees and 75% of the contractors. Getting real work to do is like looking for food in Somalia!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    I'm not sure who these reviews come from but I don't have the same experience .

    Customer Service Representative (Current Employee)

    ProsCan't think of any. They say other departments are happy but I don't see any of that.

    ConsWe are pushed to get callers off the line in 300 seconds and are given bad scores for using a sick day, using the restroom, having technical computer issues, anything you can think of. Have a car accident? one of your kids are sick? well, that's too bad. Every word, keystroke,mouse click and second is recorded and scored. If you have customer on the line and it's your break or 30 minute lunch and the call crosses over that time, the employee is deducted for that. You aren't in adherence and it hurts your performance scores. It's a miserable place to work. People stream out of here constantly.
     Benefits are poor. They pay for generics only so if your medication does not have that option, you won't be getting it. Perhaps other employees get good pay and benefits but if you work in customer service you will take abuse from both the customer and the company.
    You will have to stay up to 16 hours and at a moments notice. There is ZERO work life balance.
    Management just stares and smiles if you complain or even suggest changes.
    Everything is harassment, even baby showers. This place is beyond ridiculous.

    Advice to Senior ManagementConcentrate on providing real customer service, instead of just meeting stats. A lot of money is spent on hiring but you toss it out the window by treating employees like serfs. It is possible to provide customer service, make money and have employees who like or even love their job. Having to work under constant stress and fear does not make Duke Energy better. I suppose that the customers are correct. You have monopoly, so you don't need to care.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Crazy confused workforce, like the FBI and CIA, no communication

    Business Analyst (Current Employee)

    Prosthey way overpay because they are regulated and guaranteed a return

    Consabout 30% or more of the workforce are contractors, hired as such so they can easily be let go. This creates levels of confusion and a failure to hire and grow employees who care about the company.
    The general office is run just like the federal government, the right hand doesn't know what the left hand is doing, also doesn't care.

    Advice to Senior Managementno point, its all about the bottom line

    No, I would not recommend this company to a friend

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